Cruising with Food Allergies??

Posted on: Sun, 02/13/2000 - 10:21pm
Christine's picture
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Joined: 02/03/1999 - 09:00

Anyone done it?? My mom has decided that she would like us to all go on one of the Disney cruises (4-day cruise). I've told her that I am not completely comfortable with this idea. My son is peanut/egg allergic. While I think we could manage the food, especially with Disney, what IF something did happen? The thoughts of being stuck on a boat in the middle of the ocean and my son having a reaction scares me. Do you all cruise or do you think it is too risky not being near a hospital at all times?
Christine

Posted on: Mon, 02/14/2000 - 9:12am
pat's picture
pat
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Joined: 11/02/1999 - 09:00

I just booked a Disney cruise. They used to be very sensitive to needs of allergic patrons.but it seems that it is now a "legal" thing and they no longer are helpful. They sent me a letter that said I must bring my own food on the cruise, as they would not give ingredient lists. or make special foods any longer. When pressed for a reason, they said ."there are too many allergic people and it took one chef all his time to prepare the food." I'm writing a letter to them.will keep you posted.

Posted on: Mon, 02/14/2000 - 12:24pm
Chris PeanutAllergy Com's picture
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Joined: 04/25/2001 - 09:00

Pat e mail me, I want to check some of this with you.
------------------
Stay Safe,
[email]"Chris@PeanutAllergy.Com"[/email]

Posted on: Tue, 02/15/2000 - 9:40am
LoriHuhn's picture
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Joined: 09/23/1999 - 09:00

I too am scheduled to take a Disney cruise in April. I received in the mail today a letter from them which attached menus from the restaurants, but stated that they could not provide ingredients for their dishes because they change from time to time. Additionally, they said that if we need to bring food on board of our own, we would also have to provide our own refrigeration for it because you can not use their refrigerators. Give me a break. Needless to say I am very angry. I have left a message for the man who wrote the letter. I will let you know what he says after we discuss this issue.

Posted on: Tue, 02/15/2000 - 10:09am
Christine's picture
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Joined: 02/03/1999 - 09:00

Wow, this is very "un-Disney."
Christine

Posted on: Wed, 02/16/2000 - 11:57am
LoriHuhn's picture
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Joined: 09/23/1999 - 09:00

I spoke to the lady who sent me that letter stating that they couldn't give out ingredients and also that if I needed to bring my own food that I would also need to provide my own refrigeration...they are not helpful. They will not guarentee that there is not peanut or cross-contamination with any of their foods. They do use peanut oil on board. Basically, they are saying it's your own risk...welp, not willing to take that. So, we are cancelling the Disney cruise portion of our package and staying on land. I can't believe that Disney of all companies would be so inflexible and unwilling to help a child..very disappointed.

Posted on: Wed, 02/16/2000 - 9:59pm
Christine's picture
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Joined: 02/03/1999 - 09:00

Pat and Lori,
Thanks for your information. We have also decided that it is too risky to go on this cruise and don't want to take the chance.
Christine

Posted on: Thu, 02/17/2000 - 4:24am
LoriHuhn's picture
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Joined: 09/23/1999 - 09:00

When we went to cancel cruise...it cancelled our whole trip including the land. They wouldn't make any allowances for us and we needed to start over with reservations. Needless to say since we are going over spring break everywhere we wanted to stay is sold out...the whole experience has been very disappointing. Anyway, on the bright side, we got great reservations at the new Portofino Bay Hotel which is a Universal property. They have been great and the food and beverage person called me right back and gave me all the information on the hotel restaurants and room service. Very pleased...

Posted on: Sat, 02/19/2000 - 3:19am
michelle's picture
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Joined: 01/25/1999 - 09:00

After just getting back from a 10 day on-site Disney stay in which they where very helpful and overly eager to help my son find foods that were safe. It is very disapointing to hear that they are not being helpful. We had talked about the cruise while we were there and thought we might try it when my DD got older. This seems to say they had a problem!!

Posted on: Mon, 02/21/2000 - 11:20am
dhumphries's picture
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Joined: 02/02/1999 - 09:00

Lori,
I just wanted to let you know that we were at Universal last May with our 2 year old pa son, and had no problems eating inside the park. We did not eat at any of the restaurants on City Walk. Someone on this site mentioned that they had problems at the Nascar Cafe (I believe their child had a reaction there), so I would avoid that place.
Stay Safe.

Posted on: Tue, 02/22/2000 - 8:56am
LoriHuhn's picture
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Joined: 09/23/1999 - 09:00

thanks.. that's reassuring. The Portofino Hotel food service manager called us back and said that all the restaurants in the hotel are safe except the "adult" upstairs one. They use peanut oil there, but no where else in the hotel.

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