Chilis - shows they could care less!

Posted on: Mon, 02/07/2011 - 1:49am
hrtofluv2's picture
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Joined: 02/07/2011 - 08:41

Even after reading posts that several have contacted them about the Asian peanut sauce; I feel they have went overboard to alienate peanut allergy families.
We have went there before for dessert - their chocolate molten lava - a dessert we question servers about at every outing.
Well - Saturday night - we decide it's a treat night and what do the kids want - chocolate molten lava cake!

Chilis is now serving a chocolate molten peanut butter cake! I was floored and confronted the manager who stated that of course it was made on different equipment. But why???? Why does every thing that my kids like have to change and add peanut butter to something that is so good.

I can remember crying in the grocery aisle, the day Little Debbie started making peanut butter oatmeal pies - was my son's favorite when he was a toddler.

Just wanted to post for all to see! Chilis is not peanut allergy friendly!!!

Posted on: Mon, 02/07/2011 - 10:43pm
cervonil's picture
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Joined: 04/28/2010 - 12:30

ugh - that sucks! I e-mailed Chili's about their peanut sauce - was hoping they would disontinue it. I know, Americans are obsessed with their peanut/peanut butter! I have to admit peanut butter/chocolate combo was my favorite dessert before my son got a peanut allergy. Now I am amazed that it is in EVERYTHING!
I have made molten lava cakes before. Many years ago for valentines day. I can't remember where I got the recipe, but I think it was Paula Deen's but there are several recipes out there. It was very easy to make.

Posted on: Sun, 03/13/2011 - 12:51pm
Hrg2's picture
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Joined: 03/12/2011 - 00:23

Really? You really think that a public business should refrain from serving a dish because 1/2 of 1% Of the population has some sort of reaction to peanuts? Even when they take precautions to avoid cross contamination you are upset. Breaking down over cookies? Get over yourself. Companies like Keebler and Chilies are in business to make money. They do this by providing items that the public wants. The PA demographic has almost zero impact on there bottom line. I understand your worry but fail to grasp why you are upset other then thinking that you believe that the world should change because of your genetic mishap.

Posted on: Sun, 03/13/2011 - 4:26pm
lilpig99's picture
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Joined: 12/22/2005 - 09:00

Careful, you're showing your ignorance, H.
Please cite your source on the 'genetic mishap' flap.

Posted on: Sun, 03/13/2011 - 5:58pm
Hrg2's picture
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Joined: 03/12/2011 - 00:23

http://www.cbc.ca/news/health/story/2011/03/11/peanut-allergy-gene.html
I was not trying to be mean but it is linked and not a genetic trate that improves the viability of the species, hence a mishap.
I am many things lilpig buy ignorant is not one. I am an ass, a jerk, mean, operated, self serving and a republician though.
In reality I would like to see separate prep and cooking areas for common allergens but we do not live in such a world. The reality is that money is the main concern for a business like chilies, not providing a safe food for a small portion of the population.
Okay, I am rambling. That's all for now.

Posted on: Sun, 03/13/2011 - 10:33pm
lilpig99's picture
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Joined: 12/22/2005 - 09:00

Thank you for citing.
Please include environment and exposure as equally considered reasons that pa exists, at least in the article you posted. Particularly when you're calling other people's children genetic mishaps.
Oh, and you said 'ass', not I. Let the record show.

Posted on: Mon, 03/14/2011 - 1:02am
cervonil's picture
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Joined: 04/28/2010 - 12:30

interesting article. One of the many theories that are out there now, but no one really knows. I tend to agree that environment/exposure ETC have to be in play also with the dramatic increase with PA in the west. Most members of my allergy group have no allergies with either parents, or in any family members and now it is popping up with their kids.
I'd be interested to know how well the peanut thai salad/peanut lava cake sells in comparison to the business they are losing due to that item on the menu. I know there's know way to know this, but it would be interesting to see if they really make out better with those 2 items, considering that entire families choose not to eat their now. We have one close by that we used to go to about twice per month and now we don't go. We're a family of 6 so that's a pretty sizable sale. There are 350 families in our support group an that is just in our area. From a person in marketing that is my thought. Would love to see the numbers.

Posted on: Mon, 03/14/2011 - 7:02am
lilpig99's picture
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Joined: 12/22/2005 - 09:00

Well, you are assuming that all 350 folks have the same comfort zone as you do. My dd has TNA and we eat at chili's often. My son is also egg allergic.
Goes to show ya. ;)
But as far as frustration goes...I get that....when something is safe one day and the next day it's not. It's a bummer.

Posted on: Sat, 06/04/2011 - 11:29am
caking1965's picture
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Joined: 06/04/2011 - 18:04

My family just ate at our local chilis not to long ago. Both my son and myself are PN/TNA. We printed off the allergy menus and then talked to the server. They even made substituions for us that accrding to their menu was not allowed.

Posted on: Wed, 04/09/2014 - 11:36am
Player11753's picture
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Joined: 08/16/2013 - 17:12

Chilis has allergy info now
Chilis has improved in their approach to allergies. They have a Suggested Menu Options .pdf document that addresses some major allergies - peanut, tree nut, soy, fish, shellfish, milk, gluten/wheat, and egg.
Here is the link to the info:
http://www.chilis.com/EN/LocationSpecificPDF/MenuPDF/001.005.0000/Chilis%20Allergen%20Generic.pdf
(Page 4 lists items that should be ok for peanut allergies).
We go there often and have the grilled cheese and "home style fries" (really just regular French fries) on the kids' menu.
They also have a page with the calorie counts of everything on the menu - you might not want to look at that page!

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