Helmans Real Mayo...

Posted on: Fri, 03/14/2008 - 5:14am
Newallergymom's picture
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Joined: 03/09/2008 - 15:23

Hello,
Just thought I would share this. I called Unilever today to inquire about my mayo, and it turns out they cannot guarantee the safety of the product, becuase it does share lines sometimes with peanuts/tn...and its not even on the label. The associate said they are working on new labels...but i was just shocked.

has anyone had the same experience with helmans?

Posted on: Fri, 03/14/2008 - 5:22am
lj's picture
lj
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Joined: 01/26/2006 - 09:00

We have used Hellman's for years with no problems. I've never called them to question it. Those huge companies will rarely give you the answer you're looking for in my opinion b/c of the sheer volume of products they are dealing with.
You will find a comfort level eventually. It's so hard when you're new at this. I have never called on any condiments except for salad dressing (I usually make my own anyway from olive oil). I think the risk of cross-contaminated mayo is low. This is just my opinion.
Best of luck!
LJ

Posted on: Fri, 03/14/2008 - 5:27am
Newallergymom's picture
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Joined: 03/09/2008 - 15:23

Hi LJ,
I agree...just need to find the comfort zone, and I am just not there year...I know I will be. And the rational person in me agrees with you..I am sure the risk is low...but since i am in the infancy of the allergy, I just wish it were on the label ;)
oh vey!

Posted on: Fri, 03/14/2008 - 8:49am
tidina's picture
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Joined: 01/26/2005 - 09:00

i use kraft mayo but my son doesnt even like mayo.

Posted on: Thu, 03/27/2008 - 5:35pm
beagle's picture
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Joined: 09/23/2003 - 09:00

We have used it for years, having lived in Brunei and Malaysia. Moved to Singapore 2 years ago and all Helman's and Best Food mayonaise that are made in Asia now have peanuts listed as an ingredient. A friend rang and was told that this is now an ingredient to give it "extra" flavour. The only safe one that I can buy is Waitrose Organic - why anyone would place peanuts in mayo is beyond me. Worrying thing is that I am sure that plenty of friends would use it to make sandwiches etc and not even bother to read label as it is such an unlikely ingredient.

Posted on: Fri, 03/28/2008 - 4:07am
Faith3's picture
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Joined: 03/27/2008 - 08:48

That's weird... I called them and they said the product is safe... ??? I even asked about cross-contamination... they said if there was a risk, it would be on there.

Posted on: Mon, 03/31/2008 - 9:51am
Newallergymom's picture
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Joined: 03/09/2008 - 15:23

did you call them in the past, or was it more frequent. i hate it when companies give conflicting info.

Posted on: Mon, 03/31/2008 - 4:02pm
Faith3's picture
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Joined: 03/27/2008 - 08:48

I called within the last week! I wish employees knew what they were talking about... when I get conflicting answers in regards to allergens, I stop using the product until I get concrete information (and sometimes even with concrete info. I still won't use it).

Posted on: Mon, 04/07/2008 - 12:53am
perezrap's picture
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Joined: 08/14/2005 - 09:00

Here's the vague e-mail response I got:
A recent post on the peanutallergy.com website mentioned that a customer called a Unileaver representative and was told that the Hellman's Real Mayonnaise could be manufactured on lines used to process peanuts/treenut contining products and that there was no labelling provided warning about cross-contamination. Is this true? If so this is very concerning to nut allergy sufferers. Please respond. Thanks
Thank you for writing!
Since product formulations change from time to time, we do not have a printed list of products that identifies those products that contain specific allergens or gluten. The best advice we can give you is to check the ingredient list on the label. Ingredients that may contain any of the top eight allergens as defined by FDA: peanuts, tree nuts, soy, fish, seafood, wheat, eggs, and milk or dairy, as well as any ingredient that may contain gluten are always listed on the label.
Thank you for your interest!
Your friends at Hellmann's
[THREAD ID:1-6J298J]
-----Original Message-----
From: [email]perezrap@charter.net[/email]
Sent: 4/4/2008 02:40:49 PM
To:
Subject: Hellmanns.com Customer Contact[/b]

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