UGH-Just called Lipton

Posted on: Fri, 04/18/2008 - 1:57am
Newallergymom's picture
Joined: 03/09/2008 - 15:23

get a load of this. So I just called Lipton becuase I rec;d coms confusing info. On all of their Recipe Secrets soup and dip packets it says "Made in a facilty that processes milk, egg, soy, wheat, sesame and sulfites" so being PA mom I assume its SAFE based on the label...just for the heck of it I called to confirm that there were def. no Peanuts/Tree Nuts at that facility..and the woman told me, oh no there I was taken back at how they could basically LIE on the label...what do you others think? Is this something I should report to FAAN?
should we all call Lipton..
just frustrated at it all today

Posted on: Fri, 04/18/2008 - 5:09am
MommyOfTwo's picture
Joined: 11/08/2007 - 09:44

I thought the law was they only had to report if the allergen was actually IN the product, the law (at least in the US) to my understanding no manufacture HAD to print the "may contain/processed in/on, etc...". That is pretty dumb though that they do list all those allergens in the warning but not PN...that doesn't make much sense.....

Posted on: Fri, 04/18/2008 - 9:03am
DianaMarie's picture
Joined: 04/17/2008 - 21:49

NooooooWayyyyy......Now I can't have Lipton. I use the onion in my meatloaf no warnings at all about nuts on the mixes!!!
I am going to contact them. I am upset!
You may also want to steer clear of Wrigly's who makes Altoids. The adimtted to me that their mints do have a chance of nut allergens. Yet they do not have a warning of nuts in the factory. For tree nuts and peanuts...and the like. I am still mad at them because they have been sending me mean messages after I told them they have to label their products with warnings......Everyone should be contacting Altoids as well....
Lipton better look out. Makes me worry about their Tea, I use it when I am having throat troubles, decaff only.....
Thanks again for the heads up!!! :)

Posted on: Fri, 04/18/2008 - 11:55am
Newallergymom's picture
Joined: 03/09/2008 - 15:23

I know the law states that they only have to label of the allergen in actutally in the ingredients..however they went ahead and included facility information....but the facility information was not correct and 100% misleading.
Please let me know your response if you call them...maybe I just got a uneducated CS rep. As for now, anything from Unilever/Lipton has been added to me (insert here) list!

Posted on: Fri, 04/18/2008 - 10:10pm
tidina's picture
Joined: 01/26/2005 - 09:00

we use wrigleys gum and ive called on it. i believe some altoids are chocolate and the problem must come from there. i wouldnt give my son altoids anyway. as for the soup the law is not to label for cross contamination, just ingredients, but going by that label i would, like you, assume that they labeled for everything since they went ahead and labeled for sulfites, sesame, etc. i would definately call again and ask for a manager. i dont use the soup mixes. do u trust kraft. the dressing mix would be good in meatloaf. my husband really liked it when i put stovetop stuffing in the meatloaf.

Posted on: Sat, 04/19/2008 - 7:45am
gw_mom3's picture
Joined: 02/14/2000 - 09:00

I believe the altoids that are coated in chocolate are sent away to another company to be coated. That's why there is a warning.
Here is what I use in place of onion soup mix (or I believe Mrs. Grass is safe but it has hydrogenated oil so I quit using it).
4 tsp beef bouillon granules
3 tbs minced dried onion
1 tsp onion powder
about 1/8 tsp ground celery seed

Posted on: Sun, 04/20/2008 - 4:48am
tidina's picture
Joined: 01/26/2005 - 09:00

balsamic vinegar is good in meatloaf and if you put bacon on the top it makes it yummy.

Posted on: Sun, 04/20/2008 - 10:26am
Newallergymom's picture
Joined: 03/09/2008 - 15:23

agreed I love balsamic on just about anything

Posted on: Mon, 05/19/2008 - 7:16am
DinaT's picture
Joined: 02/21/2006 - 09:00

Had to add my response as well: called Unilever today re: Lawry's seasoning -- CSR told me not to trust any of their products, and that any Unilever product (with the exception of Bertoli olive oil) may contain traces of nut allergens!!

Posted on: Mon, 05/19/2008 - 9:13am
Newallergymom's picture
Joined: 03/09/2008 - 15:23

isnt it a shame that a company so big cannot get their allergens under control.
unilever is banned from my house!

Posted on: Mon, 05/19/2008 - 10:00am
cristym's picture
Joined: 11/19/2007 - 17:26

I will be calling tomorow.
I just checked my packets of Lipton Kosher Recipe Secrets Onion. There is not a cross contamination label at all.


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