Jet Blue

Posted on: Sat, 05/01/2004 - 2:56am
momtomitchell's picture
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Joined: 04/20/2004 - 09:00

I booked a flight from Orlando to Boston and they assured me that they are completely PF. She said to let them know when I check in and they can arrange for special seating, just thought I would pass it along.

Posted on: Sat, 05/01/2004 - 8:29am
esmom's picture
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Joined: 07/25/2001 - 09:00

When I saw our post I was scared to read it, LOL ! I am flying on friday form Boston to Orlando and I will tell ya how it goes!
I hope you enjoy Boston it tis a great city!

Posted on: Fri, 05/07/2004 - 2:46am
momtomitchell's picture
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Joined: 04/20/2004 - 09:00

Have a nice trip! I'm actually from Boston, just moved to FL in September, so I'm going "home" (Waltham) for my cousin's wedding [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Thu, 05/13/2004 - 8:54pm
esmom's picture
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Joined: 07/25/2001 - 09:00

I just wanted to share that jet blue DOES serve almonds. I asked over and over about peanuts, no peanuts or pb crackers. It seems like you run in to people that are helpful and others that just don't get it!!
This seems to be the case at JET blue, on the way home we were so lucky that the flight attendant had pa/tn allergy. SO NICE!!

Posted on: Mon, 05/17/2004 - 12:25am
momtomitchell's picture
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Joined: 04/20/2004 - 09:00

I wrote JetBlue again about that and they said they DID serve Almonds during the Jewish holiday and that they usually are nut free. It would have been nice if you knew that ahead of time though!

Posted on: Mon, 05/17/2004 - 12:19pm
ants mom's picture
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Joined: 01/23/2003 - 09:00

I had emailed jet blue over the weekend and referenced the posting above from esmom re: almonds served on a flight from which she just returned. I got a phone call today from a woman at Jet Blue who assured me that almonds are not served on the airline. Almonds and cashews were served during passover, but "all of the bags of these nut products have been used!" She told me that she talked with the person who posted on this website (ESMOM- were you contacted today by Jet Blue?) and implied that you flew during passover. (I am not quite certain how she would have spoken with you) I gather from the posting that you have just returned!!! I am so confused. We are leaving for Orlando next month to celebrate my parents 40th anniversary, and I am ready to ask jet blue for my money back and hop into my car and drive down there!!! Any help on this would be greatly appreciated! I will definitely be on the phone with Jet Blue tomorrow to see what kind of answers I get!

Posted on: Tue, 05/18/2004 - 11:58am
momtomitchell's picture
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Joined: 04/20/2004 - 09:00

ants, you got a phone call? Wow! I'm only getting returned emails :-)
They said the same to me, and its probably true about Passover. Lets just hope they will be more diligent in their answers next time!

Posted on: Thu, 05/20/2004 - 11:18am
ants mom's picture
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Joined: 01/23/2003 - 09:00

I found a magazine article in which the CEO of Jet Blue was interviewed. About 2 1/2 pages into the article, there is a short blurb about the CEO listening to his passengers and "starting in May, ALMONDS are being served due to requests from passengers for a low carb snack!" I've called Jet Blue customer service again, but have been unable to get anyone to confirm or deny.
I talked with my allergist, he does not recommend my son taking such a flight. He claims that the possibility of a reaction is remote, but why chance it! I'm still trying to get more definitive assurance from Jet Blue. I may try to contact the CEO...Keep you posted.
The link to the article is [url="http://www.fastcompany.com/magazine/82/jetblue.html"]www.fastcompany.com/magazine/82/jetblue.html[/url]

Posted on: Fri, 05/21/2004 - 1:19am
Anonymous's picture
Anonymous (not verified)

Ok, this is completely frustrating. After e-mom told me that they served almonds on her flights, I emailed the company and they responded with the following email:
"Thank you for your email regarding our snack service.
Please be assured we do not serve peanut snacks on any of our flights, however, we cannot guarantee
that other customers won't bring them onboard. We did offer almonds during the Passover Holiday as
one of our snack options, however almonds are not usually served on our flights.
We offer several complimentary snacks from which to choose including Blue Terra chips and an
assortment of other crackers and cookies which may contain tree nut products. You are also welcome
to bring your own snacks and meals on the flight.
When you check-in for your flight you are welcome to request a special announcement on board
advising our customers of the allergy.
We look forward to having you onboard!"
We are flying with them next month and now are nervous they don't have it together. This is the second thing that we have received conflicting information on!

Posted on: Fri, 05/21/2004 - 2:10am
esmom's picture
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Joined: 07/25/2001 - 09:00

I know we had almonds served both ways Boston to orlando and back. I did not hear from anyone. Passover was the begining of April (I think) and we traveled 5-7-2004 and 5-12-2004?? I find that jet blue gives many diffrent answers! I could not an address or email of the guys in charge.
If you get one pls. post it...

Posted on: Fri, 05/21/2004 - 7:05am
zigo230's picture
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Joined: 05/29/2003 - 09:00

Just flew JetBlue from Long Beach to Vegas and yes, roasted almonds were part of the big snack basket they passed around. Lot's of people were eating them and the blue corn chips.

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