Ticked off at Kellog\'s

Posted on: Tue, 08/24/2004 - 5:52am
Askosrose's picture
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I just got an email alert, stating that Kellogg's is changing their mini granola bite snacks. They will now be made with almond flour. That's another snack that has to be crossed off the list now. What was wrong with the originial formula?

[This message has been edited by Askosrose (edited August 25, 2004).]

Posted on: Tue, 08/24/2004 - 2:50pm
smartalyk's picture
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Joined: 07/20/2004 - 09:00

Is that in Canada or the US or both?
I can't find any almond flour listed on the Canadian site, but I can on the American one. So I was wondering what the notice said.
Thanks!

Posted on: Tue, 08/24/2004 - 9:06pm
Askosrose's picture
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The alert came to me from the Canadian site, and it was about Kellogg's Canada Inc. I wrote to Kellogg's, stating my disappointment, but I doubt anything will come of it.
ETA: They won't start producing them with almond flour until September, so that's likely why you couldn't find it listed.
Karen
[This message has been edited by Askosrose (edited August 25, 2004).]

Posted on: Tue, 08/24/2004 - 10:17pm
kkeene's picture
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Joined: 10/20/2003 - 09:00

Perhaps we can all send them a letter
& maybe they will listen
Can someone post the Contact info
Thanks

Posted on: Tue, 08/24/2004 - 10:31pm
Askosrose's picture
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I contacted them through [url="http://www.kelloggs.ca"]www.kelloggs.ca[/url]
Karen

Posted on: Fri, 08/27/2004 - 1:18pm
smartalyk's picture
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Thank you Askosrose! I have let my ds's teacher know to cross off the mini granola bites from our safe snack list. The list goes out on Monday!

Posted on: Wed, 09/01/2004 - 6:07am
Askosrose's picture
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Wow. Their sincerity is heartwarming [img]http://uumor.pair.com/nutalle2/peanutallergy/rolleyes.gif[/img]
"Changes to product formulations occur as a result of extensive review and
research. Unfortunately the details of this are confidential and
proprietary.
We understand that you are disappointed with our decision to add almond
flour to the Nutri-Grain* Mini Granola Bites*.
We apologize that this product will not be able to meet your special
dietary needs.
Thank you once again for taking the time to e-mail us.
THE BEST TO YOU!"

Posted on: Wed, 09/29/2004 - 3:12pm
smartalyk's picture
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Okay, I realize that this decision has already been made and they are in fact already making these new products with the almond flour, but I finally got around to sending them an email as well. It reads:
Quote:I want to express my extreme disappointment in your ingredient change for your Mini Granola Bites. Yours WERE the only granola bars that my peanut and tree nut allergic son could safely eat. Now there are no options.
As unfortunate as this is for us as a family, it is also unfortunate for you. My son's school is a peanut free zone, as it is needed to be to protect his life. That means that no peanut or tree nut containing or may contain items are allowed for snacks or lunches. What that means for you is 400 less families that will be able to buy your product for their children's snack and lunch needs. Your product WAS on the list of safe snacks, and fortunately I found out about your changes in time (before the list was sent out to the school body). Your Mini Granola Bites are now on the list of foods to avoid that are not allowed in the school. Certainly in Canada there are more and more schools that realize the need to be peanut and nut free in order to keep every student safe.
It is my hope that you will re-consider your formulation. There are enough products on the market with peanuts and nuts in them. Even though only 3% of the population live with severe allergies (the most common being peanuts and other nuts)... many more people are affected by your ingredient change. All of the relatives and close friends of a nut allergic individual are affected. Every family of a peanut and nut free school are affected. That means that you will be affected by this as well. I sincerely hope that you will realize the cons of your decision. I think you will find that your decision to add almond flour was not the best decision for your customer, and therefore not the best decision for your company.
Sincerely,
___________

Posted on: Wed, 09/29/2004 - 10:36pm
Askosrose's picture
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Joined: 04/08/2002 - 09:00

That's an amazing spin on things! I mean really, who do they think purchases these snacks, and when do they thing these snacks are usually consumed? I am willing to bet that 95% of the time, these are eaten at school, as a snack.
Maybe your letter will actually point out to them, what a stupid decsion they've made.
Karen

Posted on: Wed, 09/29/2004 - 11:20pm
darthcleo's picture
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Joined: 11/08/2000 - 09:00

Does that mean other products like the regular size granola bars are now *may contain* ?

Posted on: Wed, 09/29/2004 - 11:57pm
Askosrose's picture
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Joined: 04/08/2002 - 09:00

It's only the mini ones. The cereal bars are still nut free. I've just started making my own granola bars for my kids. It's cheaper and they can add their own ingredients [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
Karen

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