Yves Rocher Cosmetics

Posted on: Wed, 01/10/2001 - 4:03am
Anonymous's picture
Anonymous (not verified)

I had to call Yves Rocher cosmetics last night about an order I have in. When I was speaking with the Customer Service representative there, I asked him if he had an ingredient list available should I want to know what ingredients are in the cosmetics.
I explained about the PA. He said yes, it may take a little longer to process my order by telephone this way (phoning the order in is REALLY fast! - they don't have a website) but he definitely had a list of ingredients for each product they sell so he could reference it for me in the future.

I was really pleased to hear this because they do mention a couple of ingredients on their products but not all of them and not consistently. Also, when looking at their mini-catalogue last night, I saw that in what is considered their "botanical" line with 10 different botanicals - it looked like about 8 out of the 10 botanicals were actually nuts.
Wasn't clear about peanuts, but definitely tree nuts.

These aren't any of the products I buy anyway. I simply buy their face moisturizer and their great sales gimmick is that if you order by a certain time after receiving their brochure in the mail, you get something free.
Then, if you order over $40, you get something free. Your first free items you order are at 50% off. But, for me, the seller was that I didn't have to pay for 3 months! LOL!

At any rate, although you would have to be careful if you decided to purchase any Yves Rocher cosmetics because of the obvious nut products photographed in their catalogue, at least their representatives on the telephone are able to reference to see what the ingredients are if you want something.

I have been really pleased with the face moisturizer and the deep hair conditioning treatment. Now, I just have to find a hand moisturizer - my hands don't look like hands anymore!

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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Posted on: Wed, 01/10/2001 - 4:07am
Anonymous's picture
Anonymous (not verified)

Oh, and I just wanted to add that this gentleman told me this KNOWING that I was not placing another order with him last night. I was simply checking on an order I'm expecting. So, it's not like he lied to me so that I would feel comfortable while placing my order. I wasn't placing one.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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Posted on: Fri, 01/12/2001 - 4:44am
Anonymous's picture
Anonymous (not verified)

I got a very large box from Yves Rocher which mostly consisted of late Christmas presents.
However, I would like to say that most of the products did have their ingredients labeled and of all of those that came into my home, none had peanut oil or peanut products in them.
This does not mean that I will not check with the customer service representative next time I place an order with them by telephone, but it does make me feel somewhat comfortable buying their hand and face creams. And they do have "cosmetics" per se too, lipsticks, eye shadows, eye liners, etc.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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Posted on: Sun, 08/10/2003 - 2:01am
Anonymous's picture
Anonymous (not verified)

Simply re-raising for Mommy. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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Posted on: Mon, 08/11/2003 - 12:23am
Mommy's picture
Offline
Joined: 06/20/2000 - 09:00

If ever you want a complete list, I can get that for you, I work at Yves Rocher and am one of those representatives that answers the phone when you call.

Posted on: Mon, 08/11/2003 - 6:42am
Danielle's picture
Offline
Joined: 04/08/2003 - 09:00

I would love a complete list. Whenever you have the time....

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