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Here is a copy of the e-mail I just sent to Nestle in response to their basic form e-mail they sent all of us last week.
Dear Sir/Madam:
Thank-you very much for SOME response to my e-mail. However, I was terribly
disappointed to receive basically a form letter. I dealt with you two weeks ago
re "safe" ice cream for peanut allergic individuals. The e-mail I
received in response to that was personalized, i.e., written to MY attention,
and dealt with my questions and concerns point by point.
This one does not and I am hoping to receive a better response.
Thank-you for your time and consideration.
Cindy Spowart Cook
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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On the campagin front against Nestle, things seem to be going pretty good. From my list of friends and collegues that i have emailed with the Nestle email link, we're having a good response of at least 20 individuals who have emailed them and/or called them, including people I play hockey with, business colleagues, friends and neighbours.
At least one MP will be writing them, my daughter's class at school will be compiling letters to them, as well as some others. A few will be couriered directly to the President (for what will hopefully give a little extra attention).
My wife called them again, and Nestle reports being swamped with phone calls and general response to this announcement. Everytime i try to call the 1-800-387-4636 number, its always busy. So things must be getting through!
I dont think they'll read all or many of the emails, but rather, report to someone higher up that they received x number of emails and got x number of phone calls, etc. So even short emails by any number of people you may have contact with will help. Always give them the email link (just cut and paste it to your email) so they can easily link directly to Nestle.
Keep it going guys! Thanks even to the Americans who email them, this helps too.
P.S. Maybe if they kept this plant nut free, they could start distributing to the USA for general consumption there and then wouldnt have to expand the plant into one with more nut products!
[url="http://www.nestle.ca/english/utilities/contact.html"]http://www.nestle.ca/english/utilities/contact.html[/url]
Could everyone please take a look, if they get a chance at my thread under Schools re the piece of Nestle propaganda I received from Jesse's school to-day?
Many thanks and best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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Hello Cindy, I believe I got the same Nestle notice via the Principal of our school. I would also class it as propaganda (like what they have on their website) but to be fair I think they are following to the letter all the advice they got from the Anaphylaxis Network of Canada to disseminate widely the news of this production change. I emailed back to the Principal on it and put the text of my reply over on the Schools board.
This Nestle thing came as quite a shock. When I told my daughter (she's 12) she immediately wrote a letter to our local newspaper. And it's going to be printed! Thursday or Friday this week! The Ottawa Citizen - I'm hoping they got lots of letters and that they print a bunch of them. She also emailed Nestle and got a response similar to what others have received from the ubiquitous "Tennille Notes, Consumer Services Respresentative".
I've emailed, called and written to Nestle myself. I also spoke to someone at the Anaphylaxis Network, who confirmed my suspicion that they were completely taken by surprise months ago when Nestle approached them with this as a done deal and sought their help in developing a communication plan. The Nestle minds were all made up and tightly closed at that stage. The correspondence posted to the Anaphylaxis Network website at [url="http://www.anaphylaxis.org"]http://www.anaphylaxis.org[/url] makes interesting reading - especially between the lines! All this to say I do believe that given sufficient public pressure they may well decide they are ready to listen and rethink this disastrous course of action. Let's keep at them!
Cindy, see my reply over on the Schools board. I'd call it propaganda too, but to be fair I think Nestle is following to the letter the advice they got from the Anaphylaxis Network of Canada about wide dissemination of this change.
This Nestle news came as quite a shock. My 12 year old daughter (anaphylactic to peanuts and tree nuts) immediately wrote a letter to our local newspaper. They've told us they're going to print it! The Ottawa Citizen - Thursday or Friday! I hope they got lots of letters on this and that they print a bunch of them.
My daughter also emailed Nestle and got an answer similar to what others have received from "Tennille Notes, Customer Services Representative". H/she must be very busy these days! Oh yes and I wrote, phoned and emailed as well - but the great thing has been to see my girl getting involved and speaking out. Yes I'm proud of her.
I'm sure that Nestle did/does not fully recognize the impact of what they're planning to do; I believe that with sufficient pressure they can be made to listen and rethink this disastrous course of action. Let's keep at them!
oops, sorry for double post
Hey folks, maybe we have to change gears a little here. In addition to emailing Nestle, I think perhaps we should start emailing the newspapers/media to get some wider atttention. FYI is the article that the Toronto Star (Canada's largest newspaper) ran last Thursday when the news hit...I just found it today, but maybe if we keep writing them, there will be a bigger story for them to write, and then perhaps others will hit on it too. Lets try.
No longer nut-free Nestl
I've been wriring letters and emailing "every"" news organization I can think of since last Thrusday. The only one I have heard back from is the Ottawa Citizen, and they will print the letter sometime this week. I'm still working on getting the "boycott" site up and running. I'll post when it is!
Thanks
Katiee (Wade's mom)
Joanna G., yes, I do agree with you that Nestle does deserve some recognition for getting this news "out there". I recognize that it must be time consuming, taking effort and maybe even involves quite a bit of cost.
Now, since my son's diagnosis, I haven't been aware of any decision as big as this. However, I was also not connected to the World Wide Web until last year, so I may not have known about anything going on before then.
So, since I've not seen it before, I actually think that it is pretty remarkable that a company would go to these things when they have made a decision. Would a chocolate bar maker that makes mainly peanut products to begin with (i.e., whoever makes Reese's Pieces) do the same thing to make the PA community and community in general more aware? I am not sure that they would. So yes, I do commend Nestle on this information getting "out there" and I must say, out there fast.
I think I should type out at least the part that I find propaganda, or the most propaganda like out of the whole 8-1/2" x 11" piece of paper crammed with information, because it would appear that most people have not received it yet. I will try to re-post this later in my thread under Schools. I had wanted to re-type the whole notice last night but my daughter is not well.
"We know this decision impacts your chocolate purchases and regret the disappointment this causes, especially for children. This was a difficult business decision that was not taken lightly. This decision allows us the flexibility to meet growing consumer demand for peanut/nut chocolate products, and, as a result strengthens the position of our Canadian chocolate factory and its 500 employees. We considered other potential solutions including segregating a peanut/nut-free section of our factory, however, it would not meet our standards for a peanut/nut-free manufacturing environment."
Now, it's the whole GROWING CONSUMER DEMAND FOR PEANUT/NUT CHOCOLATE PRODUCTS that I don't buy. I'm sorry, isn't there enough of them out there already? Or is it that Nestle doesn't have a large selection to choose from (I think they only have one or two, which sometimes make a multi-pack of snacks unsafe).
I really believe, especially after reading this piece of b/s (sorry, I am angry [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img] ) that we should boycott them and see that although it will IMPACT OUR CHOCOLATE PURCHASES, it is going to impact Nestle's profits a helluva lot more.
I have also raised some other potential concerns I now have, under the post about the Nestle notice under schools. How will people that are reluctant/resistant to a "peanut free" classroom or school feel when they see this and know that their non-PA child can't take Smarties to school because of a PA child? What if your child is the ONLY PA child in the school as mine is (although, he has a "peanut free" classroom, not school, so it "ONLY" affects 40+ families) in a terribly reluctant/resistant community? I am actually concerned for Jesse and how this decision may have repercussions for him at school. I am quite serious.
I had been wanting to e-mail Nestle with some other concerns after my long winded e-mail of last week to begin with, but now I have that to add.
I just feel like since this thing "broke", my head has exploded and I really don't feel I've been doing much, if anything, for the cause itself except posting any little thing I may write or any response I may get. My printer isn't working (I know, whoa, is me [img]http://uumor.pair.com/nutalle2/peanutallergy/rolleyes.gif[/img] ) so I'm not able to get the other things going that some parents have and I feel really badly about this. I truly do. I have one friend in town with a printer and she's never around! Can you believe it?
Anyway, I've babbled enough. I also know that since this broke, I have had nearly 50 e-mails a day in my inbox and I am feeling really terribly overwhelmed. It's not solely the Nestle thing, but I will blame Nestle should I have a nervous breakdown! [img]http://uumor.pair.com/nutalle2/peanutallergy/eek.gif[/img]
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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Of course, it would be my double and triple post of one post that would turn this into a two pager, not that it wasn't headed that way anyway. I am so embarrassed! [img]http://uumor.pair.com/nutalle2/peanutallergy/redface.gif[/img]
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
[This message has been edited by Cindy Spowart Cook (edited April 25, 2001).]
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