United Airlines

Posted on: Wed, 03/24/1999 - 9:52am
barb's picture
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Joined: 03/11/1999 - 09:00

We will be traveling and had checked with with a supervisor at United Airlines. She reported to us that United Airlines is not serving peanuts effective 2/26/99.
Nice to see that in light of the recent research and press release at the AAAAI meeting by Dr. S.Sicherer and FAN regarding airline reactions to peanuts.

Posted on: Tue, 01/18/2000 - 10:51am
sdm73's picture
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Joined: 01/05/2000 - 09:00

Continental just sent me this letter, pls reply to this servic rep all e-mails might help change their mind.!!!
Thank you for taking the time to write about your recent flights with us and
for using our comment and suggestion link on our website.
Continental Airlines is always concerned with you and your daugter's safety
Mr.Patterson. Due to the widespread use of peanut products in the food
service industry, we are unable to guarantee that our aircraft and food
products will be 100 percent free of peanuts, peanut oils and/or peanut by-
products. As result of that, we had to stop pulling peanuts off of flights.
I do apologize about the inconvenience that this might create you and your
daughter.
Thank you for choosing Continental Airlines.
Sincerely,
Estella Tapong
Continental Airlines
Customer care Manager
[email]ETAPON@COAIR.COM[/email]-EMAIL
(713)-324-3447-Phone

Posted on: Fri, 01/21/2000 - 10:23am
EILEEN's picture
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Joined: 04/06/1999 - 09:00

Faulty logic from Continental, after the verbal abuse I received from them I don't think they care and would prefer we did not fly with them.

Posted on: Fri, 01/21/2000 - 10:25am
EILEEN's picture
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Joined: 04/06/1999 - 09:00

MOmmaKiity-did you fllow uo with United on your return. DO we really need medical authorization to fly with them or did you just have difficult attendants do deal with. Please tell United about your experience.

Posted on: Fri, 01/21/2000 - 12:53pm
Momma Kitty's picture
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Joined: 04/04/1999 - 09:00

Eileen, good question. In the next week or so I'll inquire and let you know.

Posted on: Fri, 01/28/2000 - 6:03am
DavisGal's picture
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Joined: 07/12/1999 - 09:00

I flew Alaska Airlines without my pa son and was horrified when at the peanut aroma on the plane when everyone ate their peanut packets! I will never fly that airline with my son.

Posted on: Sat, 01/29/2000 - 1:49am
Donnamarie's picture
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Joined: 11/16/1999 - 09:00

I recently emailed United Airlines about their peanut policy. They said that they do not serve any peanuts (as a snack), but they DO serve peanuts with their entrees as "peanut sauces" or as another ingredient. I forwarded this information to the Food Allergy Network, after seeing an article in which FAN said United was SAFE--FAN's response was short, and blunt, basically, "thanks for the update".

Posted on: Tue, 02/22/2000 - 4:32am
Kurt's picture
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Joined: 05/19/1999 - 09:00

I may be able to supply some confirmation on this. I spoke to a customer rep on the phone who sounded rather bored but stated that United had been peanut-free for two years. It never would've occurred to me, actually, to trust that they were reviewing the ingredients of all their meals...but I was surprised when the next day a friendly reservation clerk warned me that on smaller airplanes (!?) if you specify a child-size snack for snack flights, they may serve a PB&J sandwich. Haven't gotten a second confirmation on this.
Re the meals, we have one lunch flight scheduled, and the child's lunch is confirmed as a McDonald's Happy Meal, which was a pleasant and safe surprise. For the snack flight on the other leg we'll pack our own food. It's still a relief not to have to worry about dozens of people opening foil packets of peanuts simultaneously....

Posted on: Tue, 02/22/2000 - 9:55am
tamisly's picture
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Joined: 12/21/1999 - 09:00

United is peanut free in that they don't serve peanuts in little bags. I have ordered childrens meals on every flight. Every time I tell them of my childs allergy. We have recieved PB&J sandwiches on two different trips. ALWAYS pack your own food.

Posted on: Tue, 04/11/2000 - 3:14pm
LoriHuhn's picture
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Joined: 09/23/1999 - 09:00

Just returned from a trip to Disney World flying across the country for the first time with my PA child. I know there have been several posts about United being peanut free. I just want to let you know our experience was great. There were no peanuts...no terrible peanut smell and no fear of peanut residue on anything. I did bring our own food on board, but they served Snyders pretzels as their snack. It was a good experience. I will definitely fly them again.

Posted on: Wed, 05/24/2000 - 2:09pm
kbaum's picture
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Joined: 05/24/2000 - 09:00

I flew on United last summer. When I asked about their peanut policy, they informed me they no longer serve peanuts on any of their flights. This indeed was the case on a trip to Chicago.
I am flying with them again next week, so I will see how that experience goes.

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