Uncle Ben\'s RIce

Posted on: Thu, 10/11/2001 - 12:23am
sjmaw's picture
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Joined: 10/31/2002 - 09:00

Has anyone used or contacted Uncle Ben's regarding any of there products? I called them and got a weird answer. They told me that any product that was strickly rice(not seasoning) is on dedicated lines. If there is any seasoning or sauces they can not guranteed as that part is made at another plant. Why is it so difficult for this companies to follow a few simple steps to protect against allergins, It would be great PR for them if they looked out for the comsumer.

Posted on: Tue, 10/16/2001 - 4:25am
nopeanuts's picture
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Joined: 06/20/2001 - 09:00

I called Uncle Ben's about 4 months ago and they told me that their unseasoned/unflavored rice was fine, but to stay away from anything flavored because they couldn't guarentee what was in the spices/flavorings. I believe this was because they came from another manufacturer.

Posted on: Wed, 01/09/2002 - 10:04am
Anna's picture
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Joined: 07/20/1999 - 09:00

Do any Canadians have an update on Uncle Ben's plain converted rice? (White and Brown)
I've noticed new packaging. (In Canada) Also, my throat has felt odd after eating rice from the past two packages.
Thanks!

Posted on: Wed, 01/09/2002 - 11:26am
anonymous's picture
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Joined: 05/28/2009 - 16:42

Hi Anna
I'm Canadian and we use Uncle Ben's all the time, both brown and white converted rice. Cayley has never had any trouble with it, and asks for it frequently (Aw, potatoes?? Can't we have rice AGAIN?!). You might be able to check their web site for an e-mail contact at [url="http://www.unclebens.com"]www.unclebens.com[/url]
No problems with it here, and nothing on the label indicates any ingredient except the rice.
Carolyn

Posted on: Wed, 01/09/2002 - 11:29am
Anna's picture
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Joined: 07/20/1999 - 09:00

Thanks, Carolyn.
FWIW, I'm beginning to suspect that I may have either some sort of localized throat irritation, or referred irritation from reflux, as I seem to develop that same 'throat lump' after eating nearly anything. (That's since this summer.)
I'm glad that members of this board can serve as 'cross reference' for each other. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Thu, 01/10/2002 - 11:20am
Anna's picture
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Joined: 07/20/1999 - 09:00

. . . on the other hand, as I've posted in the 'Living with' forum, I just found out (today) that my rice score is a class 3 allergen.
Oh well.
[This message has been edited by Anna (edited March 03, 2002).]

Posted on: Thu, 01/10/2002 - 1:31pm
anonymous's picture
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Joined: 05/28/2009 - 16:42

Anna - yes, I read your ImmunoCap results and thought of this thread right away. Rice! My husband's uncle is allergic to rice, which is almost unheard of here in North America (although it's quite prevalent in China). His uncle loves cabbage rolls, so we always have to make special ones for him without rice. You are only the 2nd person I've heard of with this allergy! I'll post under your Immunocap thread also tomorrow, since I'm interested in getting that test done on Cayley next summer.
Take care [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
Carolyn

Posted on: Tue, 07/11/2006 - 3:23am
LookingOut's picture
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Joined: 03/08/2006 - 09:00

I called Uncle Ben's today about their Long Grain & Wild Rice Original Recipe because there are no allergy warning whatsoever on the box and the new labeling laws have been in effect for a full 6 mnths now. Right?
The response when questioned about the labeling is that they are in the process of making the labeling change and will start doing so "soon." In the meantime because of the possibility of the seasoning packet having cross contamination with trace amounts of peanut the customer service rep. strongly recommended that a PA NOT take the chance with the seasoning packet of their product.
If she has to strongly recommend against use, shouldn't it be labeled as such by now? Can anyone direct me and join me in complaining to consumer protection. I know this is a strong community here that knows how to get results. I am still relatively new to PA/asthma of my 4 yr old DD. She was diagnosed late last year. Many thanks.

Posted on: Fri, 10/06/2006 - 4:10am
tidina's picture
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Joined: 01/26/2005 - 09:00

i called today and was told its made on dedicated line and that it was nut free and safe for nut and sesame allergic people!! i talked to Debra.
[This message has been edited by tidina (edited October 06, 2006).]

Posted on: Wed, 11/15/2006 - 6:43am
anonymous's picture
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Joined: 05/28/2009 - 16:42

Called today re: PA
Told no tree nuts or peanuts brought in to plant.
Also told that they were in process of changing labelling to reflect top 8.
Anyway CYA answer of minimal chance due to spices. Right now they are trusting the word of spice suppliers but apparently not getting a written statement if I got it right.
I called about the Whole Grain Brown Ready Rice in the microwave pouch.
Anybody use this?
They are sending $2 off coupon and recipes.
Maybe if more of us call in they will get a move on with the labels.LOL
She did say that they want to make it to easier for us to shop.
Let's see.

Posted on: Wed, 11/15/2006 - 8:28am
PennMom's picture
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Joined: 08/01/2006 - 09:00

We used the rice previous to our PA diagnosis (August)with no problems. We have only used it about one time since that I remember just because we really haven't had rice. I had read on here about them not guaranting their seasonings...so thought I might switch to just plain rice that is boiled (can't remember if the brown microwave rice has any seasonings?).

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