Uh-Oh...Bye-Bye Northwest Airlines

Posted on: Tue, 04/15/2008 - 12:53am
stimpsjd's picture
Joined: 03/27/2000 - 09:00

The purchase of NWA by Delta is now pending federal approval. As a resident of Minneapolis/Saint Paul, this is not good news as we are losing a large employer and our largest airline to a consolidated operation headquartered in Atlanta. What do we know about Delta airlines from a peanut standpoint? I found a thread from two years ago, but are there updates? I know they will serve peanuts with drinks. I'm hoping we don't see any changes between now and the beginning of the year, but this really stinks...

I can't believe I am going to miss Northwest!

Posted on: Tue, 04/22/2008 - 12:39am
MimiM's picture
Joined: 10/10/2003 - 09:00

We recently took a trip to Austin and then Chicago on Northwest. On our trip home, our connection got cancelled so they put us on a Delta flight. I mentioned the allergy and they put it in my sons file. When we got to the gate, at first they weren't sure what to do so they called some other manager person to help them. Finally, they decided to serve cookies (which as it turned out were actually safe and my son got to eat them!).
Also, they made two anouncements on the plane to refrain from eating peanuts. Let me tell you, my son (he's 10) was SO impressed by that! He told the flight attendant and I thought she was going to cry. We wiped down the seats, as we always do, with wipes. There were absolutely no problems at all!
That said, I think it totally depends on how helpful the airline crew is and if they have an alternate snack available. We were lucky. I would only HOPE that they would respond this way in the future.
Nevertheless, a few years ago, there was that merge with US Airways and another airline (can't remember for some reason). Anyway, they started serving peanuts again but then after all the complaints they got (mainly from us here at PA.com), they switched back. I think we should do that again!

Posted on: Tue, 04/22/2008 - 6:43am
MtnDoo's picture
Joined: 04/18/2008 - 07:42

That's great that Northwest was so good...
We just discovered our dd's peanut allergy while on vacation (flew Delta) and all they could tell us was that they'd do a "buffer" zone-3 rows before and behind us. We chose to switch flights (at a decent expense to us) and are flying American to go home (also extended our stay a bit, which is fine with me!).
Delta, as of a week ago, still gives out peanut products on board. They had bags of peanuts as well as those cheese crackers w/ peanut butter inside them.
My dd had no reaction to any of these things on our flight out here (before we even knew about the allergy). But now that we know she has one, I cannot stomach being 30,000 feet in the air with all that stuff, even armed with benadryl and 2 epipens (what good does that do, anyways? it buys you 20 minutes...).
I need to call American and confirm that there will be no peanut products served. Maybe they'll do an announcement too-so nobody opens up a bag of peanuts on board.

Posted on: Thu, 05/01/2008 - 3:00am
mom2landz's picture
Joined: 04/30/2008 - 16:32

We discovered, last May, that there is sometimes no way to fly "safe." We booked our flights with Northwest--because they do not serve peanut products. We let the booking agent know, we let the check in agent know, we let the flight attendants know. The crew made several announcements that there was a severely peanut allergic passenger on board, that the snacks offered did not have peanuts, and please do not open any peanut products that you made have brought on board.
We were so pleased and breathed a sigh of relief.
Mid-flight, the guy in the seat behind our PA son, opened up a bag of pb cookies. My husband caught it immediately and asked him to close it up. Our son had hives on his arm and trouble breathing within seconds. Thank goodness that Benadryl helped.
Of course, each peanut allergy is different--sometimes a buffer zone is enough--but we've had to rethink flying in general. Which is a bummer since all of our family is in the Midwest and we live in California.
I just wanted to share the story, so that we always remain diligent with our children's allergies. The airline did all they could, we did all we could, and it was just the ignorance of a fellow passenger.

Posted on: Tue, 05/06/2008 - 11:35am
bhoffman's picture
Joined: 08/15/2005 - 09:00

Living in Detroit (major hub for Northwest) I was PANIC struck when I looked up Delta's peanut policy when there was a merger announcement. I immediately contacted FAAN and asked them to "encourage" Delta/Northwest to adopt NORTHWEST's policy for peanuts. I would ask everyone on this board to contact FAAN right now, BEFORE decisions have been made by the airlines and BEG them to contact the airlines. Why does it feel like we are going backwards lately for airlines, come on airlines, get with it. I don't understand why they would take MILLIONS of potential customers out of possiblity to fly with them. Do they think people without allergies WON'T pick their airlines because they don't serve little bags of peanuts instead of pretzels? Really! It just doesn't make sense!

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