UGH-Just called Lipton

Posted on: Fri, 04/18/2008 - 1:57am
Newallergymom's picture
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Joined: 03/09/2008 - 15:23

get a load of this. So I just called Lipton becuase I rec;d coms confusing info. On all of their Recipe Secrets soup and dip packets it says "Made in a facilty that processes milk, egg, soy, wheat, sesame and sulfites" so being PA mom I assume its SAFE based on the label...just for the heck of it I called to confirm that there were def. no Peanuts/Tree Nuts at that facility..and the woman told me, oh no there are...so I was taken back at how they could basically LIE on the label...what do you others think? Is this something I should report to FAAN?
should we all call Lipton..
just frustrated at it all today

Posted on: Fri, 04/18/2008 - 5:09am
MommyOfTwo's picture
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Joined: 11/08/2007 - 09:44

I thought the law was they only had to report if the allergen was actually IN the product, the law (at least in the US) to my understanding no manufacture HAD to print the "may contain/processed in/on, etc...". That is pretty dumb though that they do list all those allergens in the warning but not PN...that doesn't make much sense.....

Posted on: Fri, 04/18/2008 - 9:03am
DianaMarie's picture
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Joined: 04/17/2008 - 21:49

NooooooWayyyyy......Now I can't have Lipton. I use the onion in my meatloaf no warnings at all about nuts on the mixes!!!
I am going to contact them. I am upset!
You may also want to steer clear of Wrigly's who makes Altoids. The adimtted to me that their mints do have a chance of nut allergens. Yet they do not have a warning of nuts in the factory. For tree nuts and peanuts...and the like. I am still mad at them because they have been sending me mean messages after I told them they have to label their products with warnings......Everyone should be contacting Altoids as well....
Lipton better look out. Makes me worry about their Tea, I use it when I am having throat troubles, decaff only.....
Thanks again for the heads up!!! :)

Posted on: Fri, 04/18/2008 - 11:55am
Newallergymom's picture
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I know the law states that they only have to label of the allergen in actutally in the ingredients..however they went ahead and included facility information....but the facility information was not correct and 100% misleading.
Please let me know your response if you call them...maybe I just got a uneducated CS rep. As for now, anything from Unilever/Lipton has been added to me (insert here) list!

Posted on: Fri, 04/18/2008 - 10:10pm
tidina's picture
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Joined: 01/26/2005 - 09:00

we use wrigleys gum and ive called on it. i believe some altoids are chocolate and the problem must come from there. i wouldnt give my son altoids anyway. as for the soup the law is not to label for cross contamination, just ingredients, but going by that label i would, like you, assume that they labeled for everything since they went ahead and labeled for sulfites, sesame, etc. i would definately call again and ask for a manager. i dont use the soup mixes. do u trust kraft. the dressing mix would be good in meatloaf. my husband really liked it when i put stovetop stuffing in the meatloaf.

Posted on: Sat, 04/19/2008 - 7:45am
gw_mom3's picture
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I believe the altoids that are coated in chocolate are sent away to another company to be coated. That's why there is a warning.
Here is what I use in place of onion soup mix (or I believe Mrs. Grass is safe but it has hydrogenated oil so I quit using it).
4 tsp beef bouillon granules
3 tbs minced dried onion
1 tsp onion powder
about 1/8 tsp ground celery seed

Posted on: Sun, 04/20/2008 - 4:48am
tidina's picture
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balsamic vinegar is good in meatloaf and if you put bacon on the top it makes it yummy.

Posted on: Sun, 04/20/2008 - 10:26am
Newallergymom's picture
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Joined: 03/09/2008 - 15:23

agreed I love balsamic on just about anything

Posted on: Mon, 05/19/2008 - 7:16am
DinaT's picture
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Joined: 02/21/2006 - 09:00

Had to add my response as well: called Unilever today re: Lawry's seasoning -- CSR told me not to trust any of their products, and that any Unilever product (with the exception of Bertoli olive oil) may contain traces of nut allergens!!

Posted on: Mon, 05/19/2008 - 9:13am
Newallergymom's picture
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Joined: 03/09/2008 - 15:23

isnt it a shame that a company so big cannot get their allergens under control.
unilever is banned from my house!

Posted on: Mon, 05/19/2008 - 10:00am
cristym's picture
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Joined: 11/19/2007 - 17:26

I will be calling tomorow.
I just checked my packets of Lipton Kosher Recipe Secrets Onion. There is not a cross contamination label at all.

Posted on: Mon, 05/19/2008 - 10:18am
Newallergymom's picture
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Joined: 03/09/2008 - 15:23

I am a lipton tea junkie.
I need to call them tomorrow as well to discuss the tea. my DD obviously does not drink tea, but I do...ugh one more thing to think about. I am hating Unilever right now

Posted on: Mon, 05/19/2008 - 6:37pm
gw_mom3's picture
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Originally Posted By: DinaTHad to add my response as well: called Unilever today re: Lawry's seasoning -- CSR told me not to trust any of their products, and that any Unilever product (with the exception of Bertoli olive oil) may contain traces of nut allergens!!
Do you mean food products or all? I know someone posted here a while back that they called and unilever told them their shampoos and stuff are safe. We do use the Knorr (formerly lipton) noodles and sauce and have never had a problem with them. I think some mention cross contamination warnings (for other allergens).

Posted on: Mon, 05/19/2008 - 10:30pm
tidina's picture
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im sure they cleanse in between runs of everything they make. some people cannot tolerate that because they are very sensitive

Posted on: Mon, 05/19/2008 - 10:41pm
cristym's picture
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Joined: 11/19/2007 - 17:26

I just spoke with a customer service rep and she told me that since they clean the lines in btwn products they do not label for cross contamination.

Posted on: Mon, 05/19/2008 - 11:21pm
DinaT's picture
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The CSR rep was speaking for food products only -- she said that nut and non-nut products are manufactured on shared lines -- which are cleaned between runs, but for the very sensitive, there could be trace amounts, and Unilever does not label for "may contain traces". She seemed very adamant that a nut allergic person should not consume any of their processed foods.
Now, I have both a package of Lawry's seasoning, product of USA, with vague allergen labeling, and a package of Lipton's recipe soup mix, product of Canada, with "made in a facility that processes..." as in the original post in this thread. I didn't ask the CSR specifically about the Canadian product, but she had volunteered that Lipton was also included as a product she discouraged me from using.

Posted on: Tue, 05/20/2008 - 12:52am
tidina's picture
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i dont use all those mixes and such. my son doesnt even like garlic and onion powder, he says its spicy. i just use real garlic or onions in my food. my kids skin is sensitive to that kind of stuff; vinegar, garlic bread, they always get a red blotch but thats it. my twin sister is very sensitive to iodized salt which im sure all the manufacturers use. she gets itchy and breaks out. shaving garlic or onion in your food tastes great.

Posted on: Wed, 05/21/2008 - 12:29am
skillswife's picture
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Joined: 04/04/2008 - 10:58

so were they saying that the unilever products might contain trace amounts of peanuts or tree nuts? I use Dove for a lot of my products, but its my LO that has the pn allergery. Should I be worried?

Posted on: Tue, 06/17/2008 - 3:14pm
syrupg's picture
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Joined: 06/13/2008 - 20:18

I know this is a slightly older thread, but am new to the board. I was just at the doctor today and she happened to mention that stovetop might be harmful and she said not to use it cause it has nuts in it. Not sure if she was mistaken or not
Originally Posted By: tidina. i dont use the soup mixes. do u trust kraft. the dressing mix would be good in meatloaf. my husband really liked it when i put stovetop stuffing in the meatloaf.

Posted on: Tue, 06/17/2008 - 4:08pm
gw_mom3's picture
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That's odd. Our allergist would never give us information on particular foods (unless it obviously has nuts, like candy bars). He would have use contact the manufacturer. Stovetop Stuffing doesn't have any nuts in the ingredients. I use it weekly and we've never had a problem with it. I have called Kraft and while they don't use dedicated lines, I trust the foods they make that don't have nutty varieties (for the most part-we have our regulars and we have some that we just don't buy even if they sound safe).

Posted on: Tue, 06/17/2008 - 11:08pm
Anonymous's picture
Anonymous (not verified)

some people make homemade stuffing with nuts in it. i use to use walnuts and apples in my stuffing. that may have given your allergist that idea. i use to use stovetop but havent in a few months. i trust kraft labeling.

Posted on: Wed, 06/25/2008 - 8:15am
mom1995's picture
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Okay the FDA says "The new allergen law identifies eight allergens, and industry frequently refers to those as the

Posted on: Wed, 06/25/2008 - 8:36am
Krusty Krab's picture
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Keebler? I think they label quite well. I buy several of their products and none of them have a blanket may contain statement.

Posted on: Wed, 06/25/2008 - 9:11am
mom1995's picture
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Their basic Choc/chip Cookie of which Nabisco makes the same absolutly says MAy Contain.

Posted on: Wed, 06/25/2008 - 2:03pm
Krusty Krab's picture
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The may contain statement labels all the top 8 on it? Or just one or two allergens?

Posted on: Thu, 07/31/2008 - 6:04am
misterdad's picture
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Joined: 07/31/2008 - 12:59

I just called the customer service number on our box of Lipton Recipe Secrets Onion soup mix to verify that the "processed in a facility" statement was accurate. The CSR told ME that PN/TN would be listed if there was a possibilty of x-contamination.

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