Ticked off at Kellog\'s

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I just got an email alert, stating that Kellogg's is changing their mini granola bite snacks. They will now be made with almond flour. That's another snack that has to be crossed off the list now. What was wrong with the originial formula?

[This message has been edited by Askosrose (edited August 25, 2004).]

On Aug 24, 2004

Is that in Canada or the US or both?

I can't find any almond flour listed on the Canadian site, but I can on the American one. So I was wondering what the notice said.

Thanks!

On Aug 25, 2004

The alert came to me from the Canadian site, and it was about Kellogg's Canada Inc. I wrote to Kellogg's, stating my disappointment, but I doubt anything will come of it.

ETA: They won't start producing them with almond flour until September, so that's likely why you couldn't find it listed.

Karen

[This message has been edited by Askosrose (edited August 25, 2004).]

On Aug 25, 2004

Perhaps we can all send them a letter & maybe they will listen Can someone post the Contact info Thanks

On Aug 25, 2004

I contacted them through [url="http://www.kelloggs.ca"]www.kelloggs.ca[/url]

Karen

On Aug 27, 2004

Thank you Askosrose! I have let my ds's teacher know to cross off the mini granola bites from our safe snack list. The list goes out on Monday!

On Sep 1, 2004

Wow. Their sincerity is heartwarming [img]http://uumor.pair.com/nutalle2/peanutallergy/rolleyes.gif[/img]

"Changes to product formulations occur as a result of extensive review and research. Unfortunately the details of this are confidential and proprietary. We understand that you are disappointed with our decision to add almond flour to the Nutri-Grain* Mini Granola Bites*. We apologize that this product will not be able to meet your special dietary needs. Thank you once again for taking the time to e-mail us. THE BEST TO YOU!"

On Sep 29, 2004

Okay, I realize that this decision has already been made and they are in fact already making these new products with the almond flour, but I finally got around to sending them an email as well. It reads:

Quote:

I want to express my extreme disappointment in your ingredient change for your Mini Granola Bites. Yours WERE the only granola bars that my peanut and tree nut allergic son could safely eat. Now there are no options.

As unfortunate as this is for us as a family, it is also unfortunate for you. My son's school is a peanut free zone, as it is needed to be to protect his life. That means that no peanut or tree nut containing or may contain items are allowed for snacks or lunches. What that means for you is 400 less families that will be able to buy your product for their children's snack and lunch needs. Your product WAS on the list of safe snacks, and fortunately I found out about your changes in time (before the list was sent out to the school body). Your Mini Granola Bites are now on the list of foods to avoid that are not allowed in the school. Certainly in Canada there are more and more schools that realize the need to be peanut and nut free in order to keep every student safe.

It is my hope that you will re-consider your formulation. There are enough products on the market with peanuts and nuts in them. Even though only 3% of the population live with severe allergies (the most common being peanuts and other nuts)... many more people are affected by your ingredient change. All of the relatives and close friends of a nut allergic individual are affected. Every family of a peanut and nut free school are affected. That means that you will be affected by this as well. I sincerely hope that you will realize the cons of your decision. I think you will find that your decision to add almond flour was not the best decision for your customer, and therefore not the best decision for your company.

Sincerely, ___________

On Sep 30, 2004

That's an amazing spin on things! I mean really, who do they think purchases these snacks, and when do they thing these snacks are usually consumed? I am willing to bet that 95% of the time, these are eaten at school, as a snack.

Maybe your letter will actually point out to them, what a stupid decsion they've made.

Karen

On Sep 30, 2004

Does that mean other products like the regular size granola bars are now *may contain* ?

On Sep 30, 2004

It's only the mini ones. The cereal bars are still nut free. I've just started making my own granola bars for my kids. It's cheaper and they can add their own ingredients [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Karen

On Sep 30, 2004

It seems pretty dumb to reformulate a product to ADD a major allergen.

I could see adding nuts, because some people love them, but almond flour? Who loves almond flour?

[This message has been edited by Sandra Y (edited September 30, 2004).]

On Sep 30, 2004

Exactly. I can't imagine that almond flour would be cheaper than wheat flour.

Karen

On Oct 2, 2004

Here is the reply that I received from Kellogg's. Do you think perhaps it is a form letter response (considering my email to them was in English):

[b]

Quote:

Nous vous remercions de votre courriel et de l'int

On Oct 3, 2004

[img]http://uumor.pair.com/nutalle2/peanutallergy/rolleyes.gif[/img]

Karen

On Oct 23, 2004

Thank goodness I had a feeling that about the new box I purchased and actually called them. The lady on the phone was like "well there is no label because the ingredient clearly says almond flour". I was so angry!! I almost fed my daughter this product which she has grown to love. THIS TYPE OF RECKLESSNESS SCARES ME! How can they get away with making a change and not labelling? I tore into the lady on the telephone and she said that they will be labelling soon?!! Well, I hope for their sake soon is not too late. It was almost too late for me! Just so everyone knows, I live in Canada.

On Oct 26, 2004

Quote:

Originally posted by PeanutsBad: [b]Thank goodness I had a feeling that about the new box I purchased and actually called them. The lady on the phone was like "well there is no label because the ingredient clearly says almond flour". I was so angry!! I almost fed my daughter this product which she has grown to love. THIS TYPE OF RECKLESSNESS SCARES ME! How can they get away with making a change and not labelling? I tore into the lady on the telephone and she said that they will be labelling soon?!! Well, I hope for their sake soon is not too late. It was almost too late for me! Just so everyone knows, I live in Canada.[/b]

I am glad that your daughter is safe!! That is scarey, for sure.

I am not impressed with the form letter reply that I received. They couldn't even check if I sent my email in English or French. I did stock up on them but they are almost gone already. [img]http://uumor.pair.com/nutalle2/peanutallergy/frown.gif[/img] My son loves them too.

------------------ Mom to M - age 10, nickle allergy E - age 7, PA, TNA, Egg, Ibuprofen, Aspirin, EA N - age 5, NKA ---------------------- [b]**** Peanut Crusher ****[/b]

On Nov 6, 2004

In the grocery store today, I noticed a new variety of Kelloggs mini granola bites - "almond flavour". It contains chopped almonds.

Therefore, I beleieve that the almond flour ingredient was added to the mini granola bites as they are all made on the same production line and there is a risk of cross-contamination.

Similar idea to the "peanut flour" ingredient that appears on some Nabisco cookies.

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