Smuckers Jams and Jellys

Posted on: Fri, 03/12/2004 - 1:00am
KATHYANN's picture
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Joined: 09/29/2001 - 09:00

I never gave smuckers to my son before and now he is asking for jam on his waffles. I called this morning and they said all jams ,jellies and fruit preserves are made separately then items with nuts. Just wanted to check if any of you also use these products and consider them safe.. Thanks, Kathy Ann

Posted on: Fri, 03/12/2004 - 1:11am
ceross's picture
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Joined: 01/27/2004 - 09:00

I've given my PA DD Smucker's jams/jellies without problem. I think we've only used the strawberry.

Posted on: Fri, 03/12/2004 - 1:23am
erik's picture
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Joined: 05/15/2001 - 09:00

I eat Smuckers jam and have also read it was safe.
My #1 choice is E.D.Smith jams which are safe too, but they may only be available in Canada.

Posted on: Fri, 03/12/2004 - 3:36am
SaraO's picture
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Joined: 02/18/2003 - 09:00

We have eaten Smuckers Grape Jelly with no problems. I have used their ice cream toppings before and when I have called they have been wonderful at telling me the plant it was made in and what other products are produced within the plant! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Fri, 03/12/2004 - 3:54am
Chicago's picture
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Joined: 04/21/2001 - 09:00

Have used these for years with no trouble - both the jams and the jellies. Grape, strawberry, rasberry and orange marmalade are dd's faves.

Posted on: Tue, 07/25/2006 - 2:45am
Yonit's picture
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Joined: 06/24/2002 - 09:00

Just called to check up on Smucker's Simply Fruit, which we've used for years and have always been told are safe. Now, the rep says that they have closed the dedicated plant they used to use, and there IS chacne of cross-contamination with their walnut and pecan ice cream toppings!! She said that they are going to start labeling with a "may contain" and to not use the products. Oh my. Again, maybe if we all call to let them know how dissapointing it is that their one product would rule out dozens of others . . . .
In the meantime -- what safe jams (non-sugared) do you all use?? And, I guess we need to call on those that we thought were safe.

Posted on: Tue, 07/25/2006 - 3:29am
tidina's picture
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Joined: 01/26/2005 - 09:00

well thats just great!!

Posted on: Tue, 07/25/2006 - 3:30am
Corvallis Mom's picture
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Joined: 05/22/2001 - 09:00

I e-mailed them. Here's what I sent:
Quote:
My family has used exclusively Smucker's jams and jellies for many years because of our need for low sugar products which are safe for my daughter, who has life threatening food allergies. Another mom with food allergies recently told me that these products are no longer manufactured in a nut-free facility/production line.
IS THIS TRUE?
I am terrified that you will say yes. We have no alternative products, but I cannot risk my daughter's life to have strawberry jam in our home. She is extremely sensitive-- so if you have any products which DO NOT share a production line or facility with tree nuts or peanuts, I would love to know about them. Are some sizes affected and not others?
I also strongly encourage you to place advisory labelling on affected products. Many families like mine have grown accustomed to the safety we've enjoyed for many years with your products. While we read labels assiduously, we are do not always call to confirm safety, particularly when a company has produced safe products for many years, as Smucker's has.
Thank you,
Corvallis Mom
We'll see, I guess.
I certainly will be one UBER-unhappy camper if this is true. We have to use sugar-free or not at all around here thanks to diabetic family member. But I won't keep giving it to [i]him[/i] either if this proves correct, as he's TNA. [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img]
So please-- even if you have the ability to just use something else, people-- please e-mail them and let them know you won't be using Smucker's again. For the sake of those of us who don't have other choices.

Posted on: Tue, 07/25/2006 - 3:49am
Yonit's picture
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Joined: 06/24/2002 - 09:00

Thanks for sending the email, Corvallis Mom. Somehow, the information that this particular product line may be off limits is really depressing to me. Maybe it's the reality of a narrowing market because of heightened awareness, instead of the opposite - which we all hoped for.
[This message has been edited by Yonit (edited July 25, 2006).]

Posted on: Tue, 07/25/2006 - 4:31am
Corvallis Mom's picture
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Joined: 05/22/2001 - 09:00

I agree. Mostly I can just shrug it off... but this one is really upsetting to me somehow.
Maybe because it was one of those shelf-stable, nationally available brands... one of the, maybe, SIX things that we and DD could count on finding in almost any grocery or bodega when travelling. With MFA, this loss is so much more depressing. [img]http://uumor.pair.com/nutalle2/peanutallergy/frown.gif[/img]

Posted on: Tue, 07/25/2006 - 5:31am
alliedhealth's picture
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Joined: 06/10/2006 - 09:00

I had gotten this same answer a year ago when I called about cross-contamination- we use Welch's grape jelly and strawberry spread. (I have not checked them again recently)

Posted on: Tue, 07/25/2006 - 6:13am
shoshana18's picture
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Joined: 02/02/2005 - 09:00

to my knowledge, smucker's is absolutely not safe because they make their ice cream toppings in the same factory. i have called twice in the past year and a half.
we use polaner all fruit. it is made in a nut-free facility.

Posted on: Tue, 07/25/2006 - 8:53am
tidina's picture
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Joined: 01/26/2005 - 09:00

i called smuckers today. they make their peanut butter in another facility and their nut toppings in another part of jelly/jam facility. the workers cannot enter the jelly part if they were working in the nut topping part. welches says they are safe also.

Posted on: Tue, 07/25/2006 - 10:16am
alliedhealth's picture
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Joined: 06/10/2006 - 09:00

Addition to my post above-Welch's had told me they have no peanut or tree nut products. I'm contacting smuckers again to see if my response is still the same.

Posted on: Tue, 07/25/2006 - 11:20am
Yonit's picture
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Joined: 06/24/2002 - 09:00

Once again, it's frustrating to have conflicting information. Tidina, did you happen to get the name of the CR that gave you that information? I would be comfortable with that, but the woman I spoke to (whose name I, of course, neglected to get) said that the nut syrups could be on the same lines as the jams, etc.
Shoshana - I tried getting Polaner info today, too - would you have contact information? All I could find was B&G Foods, and I emailed, but they sent a canned reply, no specific info. Do you know if the Polaner is Kosher? Thanks.

Posted on: Tue, 07/25/2006 - 11:41am
shoshana18's picture
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Joined: 02/02/2005 - 09:00

Quote:Originally posted by Yonit:
[b]Once again, it's frustrating to have conflicting information. Tidina, did you happen to get the name of the CR that gave you that information? I would be comfortable with that, but the woman I spoke to (whose name I, of course, neglected to get) said that the nut syrups could be on the same lines as the jams, etc.
Shoshana - I tried getting Polaner info today, too - would you have contact information? All I could find was B&G Foods, and I emailed, but they sent a canned reply, no specific info. Do you know if the Polaner is Kosher? Thanks.[/b]
yonit,
polaner is kosher parve. i don't have a jar in the house right now, but in my allergy notebook i have their NJ phone number. it's not an 800 number -- i don't think i could find one on their website -- it's just the corporate number and then i asked for customer relations. the phone number i have is (973) 401-6500. hope this helps.
smuckers did tell me they make the ice cream toppings in a different part of the facility; just my comfort zone that i prefer the facility to be completely nut-free. and polaner offered a good alternative.

Posted on: Tue, 07/25/2006 - 12:03pm
MommyMegan's picture
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Joined: 12/07/2005 - 09:00

We use Welch's (sp?) grape jelly..speaking of which, I just ate toast and jelly, lol.
I got a great reply a couple of months ago telling me it is completely nut/tree nut free as is their plant. They also send me coupons!

Posted on: Wed, 07/26/2006 - 3:47am
tidina's picture
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Joined: 01/26/2005 - 09:00

i talked to someone at corporate. dont remember her name. she was very nice.

Posted on: Wed, 07/26/2006 - 9:16am
mommyofmatt's picture
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Joined: 03/12/2004 - 09:00

ARRGGH! They just have so much more variety in flavors than the others that are locally available for me! I use their jellies in recipes alot [img]http://uumor.pair.com/nutalle2/peanutallergy/frown.gif[/img] I will contact them too! Meg

Posted on: Tue, 08/01/2006 - 1:07am
Yonit's picture
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Joined: 06/24/2002 - 09:00

Anybody get more responses?

Posted on: Tue, 08/01/2006 - 2:50am
alliedhealth's picture
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Joined: 06/10/2006 - 09:00

No response yet back to my email to Smuckers

Posted on: Mon, 08/07/2006 - 4:48am
alliedhealth's picture
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Joined: 06/10/2006 - 09:00

Here is the reponse I received from smuckers on 8/7
Dear XXXXXX,
Thank you for taking the time to contact The J.M. Smucker Company with your inquiry regarding food allergies. We greatly appreciate and value the input we receive from all of our customers.
We recognize individuals with food allergies face particular challenges when making everyday food choices and we are pleased to assure you that all of our Smucker

Posted on: Mon, 08/07/2006 - 6:46am
shoshana18's picture
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Joined: 02/02/2005 - 09:00

i spoke with a representative today and was told that the jams, jellies, and simply fruit were all made in a dedicated facility. this is contrary to what they told me last year -- so this is good news. she said that even the peanut butter/jelly swirl was made in the peanut butter facility, not the jelly facility and that the ice cream toppings were no longer made in the same facility with the jams and jellies.
looks good.

Posted on: Wed, 08/09/2006 - 1:26am
luvmyboys's picture
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Joined: 05/25/2006 - 09:00

same response as alliedhealth. took them long enough and gives no specific product names (which I asked for). Luvmyboys

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