Small victory at Dominion Grocery Store

Posted on: Sun, 11/10/2002 - 6:52pm
anonymous's picture
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Joined: 05/28/2009 - 16:42

It really bugged me in my Dominion grocery store(perhaps in other grocery stores) that the packaged raisins were always at the top of the produce isles shelves , in little bunches together, intermixed with bags of dusty shelled peanuts.

Over the potatoes, onions, tomatoes,etc, etc, I'd constantly see packages of raisins, jammed in beside packages of shelled peanuts, more raisins, then more peanuts.

The bags of peanuts were always covered in dust - really bugged me since raisins were one of the only fruits Syd wasn't allergic to. I guess I could have bought the big bags of raisins that are in the cooking isles, but the little packets are so convenient for snacks, and the only place to find them are inbetween dusty bags of peanuts over the produce shelves.

I always ended up asking the produce guy to go to the back and get me safe raisins that were directly from the large packing carton, because I didn't like the fact that the raisins were living so close to the peanuts & the dust from all those peanut bags.

Recently when I was hanging about the back waiting for the produce guy to come around and get me my raisins, the store manager asked if he could help.

I told him I always came back here to get my safe raisins as I didn't like buying raisins that were living beside the peanuts in his store because of the allergy risk (ok, it's remote, but peanut dust is all over these bags and I don't want to go home and wash every bag of raisins I buy before opening them).

He told me the only reason the raisins "lived" beside the peanuts that way in grocery stores was for "presentation" - brown bag of peanuts beside red bag of raisins, kind of like a wallpaper of brown & red to catch the shoppers eye, on top of the produce shelves.

He told me that I was welcome to keep getting my safe raisins from the back, but from now on, he was going to have staff set up displays to put raisins over one isle of produce and peanuts over the over.

He suggested I come to the back to get my raisins until the cross contaminated "on shelf supply of raisins" had been sold off", but he was going to instruct staff to wipe down existing raisin bags and fully clean shelves before restocking with raisins.

Few weeks later, I went back to Dominion (didn't need raisins as I had enough on hand at home) but sure enough, the raisins and peanuts are not longer co-habitating together.

I decided to go to the two other Dominion stores in town (which he's not the manager of) and sure enough - those stores have changed the living arrangements of their raisins and peanut bags as well. He must have said something at a regional meeting, because these stores have changed as well.

Little victory that just made the issue of grocery shopping a little easier - thanks Dominion! [img]http://uumor.pair.com/nutalle2/peanutallergy/cool.gif[/img]

[This message has been edited by Syd's Mom (edited November 11, 2002).]

Posted on: Mon, 11/11/2002 - 12:17am
margaret's picture
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Joined: 11/01/2000 - 09:00

What a great story!

Posted on: Mon, 12/16/2002 - 3:58am
cynde's picture
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Joined: 12/10/2002 - 09:00

This is a great example of parents educating others to keep our children safe. Good for you!
------------------
Cynde Punch

Posted on: Mon, 12/16/2002 - 5:18am
California Mom's picture
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Joined: 07/14/2000 - 09:00

That is a wonderful story with a very happy ending! I loved the way you told it, too [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] Miriam

Posted on: Tue, 12/31/2002 - 12:54am
Peg541's picture
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Joined: 12/29/2002 - 09:00

What a great story and a wonderful victory. An example of advocacy in action. Did your son witness this? My son would have been embarrassed but I think he would have learned something too.
Good for you!
Peggy

Posted on: Tue, 12/31/2002 - 1:49am
anonymous's picture
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Joined: 05/28/2009 - 16:42

Peggy: I enjoy grocery shopping on my own because everytime I have taken Syd, she either wants me to push the cart backward (so she can be the driver) or she wants to push a "little shopper" cart - usually ends up making me put groceries in her cart and then wants to abandon it 1/2 way through our shopping so I end pushing one and pulling another around the store like a goof.
I'm not done with Dominion stores yet. I'm working/worming my way through that organization trying to convince the entire network of Dominion store buyers to carry Philly Swirl (the safe sorbert in a cup),Natrel mini chocolate milk jugs, and the chapman's safe popcycles.
No easy feat as the organziational buyers have loose agreements with Popcycle brand to not let other frozen treats into their store that might be direct competition for their products.
I'm not ready to cave yet, as Dominion is alot easier to change than multi layered Loblaws/Weston. Cheers, Syd's mom

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