Sargento Cheeze and Sticks

Posted on: Mon, 04/08/2002 - 4:06am
DRobbins's picture
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pYes, they really spell it "Cheeze" [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]/p
pI just got off the phone with Sargento, and they confirmed that this product (breadsticks and cheese dip packaged in little snack pack plastic units) is produced and packaged in a facility that contains no peanuts or tree nuts./p
pTheir phone number is 1-800-243-3737, if anyone ever needs it./p
pDebbie/p

Posted on: Mon, 04/08/2002 - 6:38am
SF's picture
SF
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Thank you Debbie for posting about Sargento. I just got off the phone with them and spoke with Sheila, please be careful when posting that something is safe, by including the other products that are not nut free,we all have different comfort levels.
I just want to share with you what they told me. All of their shredded cheese products are made in a nut free facility.
The snack items vary. The vanilla and fudge and the choc chip and cream snacks are NOT made on dedicated lines!!!!
The following items ARE made on dedicated lines:
cheese and crackers that you dip
cheese and breadstick
cheese with cheddar cheese stick
cheese and pretzels
These items are snack type individual size items like the ones that people pack with the kids lunches.
I hope this helps to clarify things.
Thanks again for bringing this to our attention, I am thrilled to find more safe foods!! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
[This message has been edited by SF (edited April 08, 2002).]

Posted on: Mon, 04/08/2002 - 7:23am
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SF, I'm sorry, but I don't know what you mean in implying that my post was somehow inaccurate, incomplete or incorrect.
All I wrote is that that one particular product (Cheeze and Sticks, the title of the thread) is made in a facility that does not contain nuts. I did not mention any other products, so I don't see how there could be any confusion or misunderstanding.
I did not say or imply that all Sargento products are safe. I do not know the complete list of Sargento products, I did not discuss them with a Sargento representative, and I did not write about them in my message.
The representative I spoke with told me that the one product I asked about is manufactured and packaged in a facility that does not have any nuts in it. That is what I wrote. I'm unable to see how you could think I was making a comment on any other product.
What did you mean in your phrase "by including the other products that are not nut free"? Again,I did not mention any other product, so I can't understand your complaint.

Posted on: Mon, 04/08/2002 - 9:22am
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SF
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Here is the Sargento website for anyone interested in their other products.
[url="http://www.sargento.com"]www.sargento.com[/url]

Posted on: Mon, 04/08/2002 - 12:17pm
erik's picture
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Hi Debbie,
Your post was clear to me. I now know that Sargento Cheeze and Sticks are made in a peanut-free facility, so it is another option for me to buy from the grocery store. Thanks for your posting.

Posted on: Wed, 04/10/2002 - 8:03pm
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Thanks Debbie. I understood your post as well, and my kids will be thrilled with the breadsticks. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
Gale

Posted on: Fri, 04/12/2002 - 6:44am
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I just got off the phone with sargento, and was told the cheez and sticks *are* made in a peanut facility-just not on the same lines. She couldn't tell me if the lines were close together or not, and recommended that we do not give my daughter the product. I'm so mad and disappointed, and I've now wasted money that we can't afford on this product. [img]http://uumor.pair.com/nutalle2/peanutallergy/frown.gif[/img]
Gale

Posted on: Fri, 04/12/2002 - 6:49am
DRobbins's picture
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Gale, this is so frustrating. The information you got is exactly the opposite of the information I was given. I just don't understand why manufacturers can't get their stories straight!
I'll try to give them another call and see what they say this time.

Posted on: Fri, 04/12/2002 - 6:56am
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Debbie-I called again and got the same lady, hence the same info. I told her that I knew of someone who got conflicting information, and she only said she would talk with her co-workers about it. I wasn't happy, and I let her know. I'll give the cheez and sticks to my husband and he can eat them when he's working, so it's not totally wasted. I was just sooooo frustrated. I hate hate hate it when companies give the wrong information.
Thanks
Gale

Posted on: Fri, 04/12/2002 - 6:59am
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I forgot to mention-she told me the cheese and crackers and the cheese and pretzels are made in a nut free facility, but I'm not sure I would trust them now.
Gale

Posted on: Fri, 04/12/2002 - 9:53pm
DRobbins's picture
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Joined: 07/19/2001 - 09:00

Gale, I wasn't able to call them before they closed for the day, and I'm going to be away for the next couple of weeks, so I won't be able to call.
All I can tell you is that the person I spoke with really seemed to verify her information in a book of some sort, not just give me some answer off the top of her head. I repeated back to her at least twice that what she was telling me was that the Cheeze and Sticks product was both manufactured and packaged in a facility that had no nut or nut products in it (including both peanuts and tree nuts, which I defined for her).
So the answer she gave me was definitely what she truly believed, and she had no doubts about it when I repeated it back to her for confirmation (and didn't get annoyed when I did it again).
However, since the rep you spoke with says the exact opposite, I don't know where that leaves us, and I guess we'll never be absolutely certain. It seems we're getting these conflicting answers with mor and more manufacturer's reprentatives these days, doesn't it? (I'm thinking of the Oreo situation.)
Debbie

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