Starbucks Pike Place Roast

Posted on: Wed, 06/17/2015 - 9:14am
Knrooker's picture
Offline
Joined: 06/17/2015 - 15:47

FYI- I tried this (prior to receiving a response), and I didn't have a problem with it. It only took me four attempts and 1 piece of conflicting information to get a straight answer from Starbucks. I attached the conversation below. I am allergic to tree nuts, including coconut.

--------

Hello Kimberly,

The Pike's Place Roast contains the flavor of nuts, does not contain any nuts in the coffee. I apologize for any confusion this has caused.

If you ever have any questions or concerns in the future Kimberly, please visit us at customerservice.starbucks.com. Hope you have a wonderful rest of the day!

Sincerely,

Dominique S.
customer service

--- Original Message ---
From: Kimberly Nicole Rooker
Received: 2015-06-16 16:24:27
To: Starbucks Customer Care
Subject: Re: Pikes Place Roast and Nut Allergy

Hello,

Thank you for this, but I also saw this on the website; it states "flavors of nuts", but the box nor the website explicitly say if it CONTAINS nuts.

This is my last attempt to try to clarify this before I simply do not drink Starbucks coffee.

Thanks,
Kim

On Jun 16, 2015, at 5:10 PM, Starbucks Customer Care wrote:

Kimberly,

I hope you are doing well today.

Thank you for getting back in touch with us.

I was able to find some information about the Pikes Place Roast on our web site. Our medium-roasted coffees are smooth, balanced and rich in flavor. Pike PlaceR Roast is brewed fresh in our stores every day, and is inspired by our first store in Seattle's Pike Place Market. It's a smooth, well-rounded blend of Latin American coffees with subtly rich flavors of cocoa and toasted nuts - perfect for every day.

If you ever have any questions or concerns in the future, please visit us at customerservice.starbucks.com.

Sincerely,

Johanna S.
customer service

--- Original Message ---
From: Kimberly Nicole Rooker
Received: 2015-06-16 14:24:19
To: Starbucks Customer Care
Subject: Re: Pikes Place Roast and Nut Allergy

All it says is "coffee beans", but your representative said that it contained nuts. Can I please get a definitive clarification?

On Jun 16, 2015, at 2:27 PM, Starbucks Customer Care wrote:

Hi Kimberly,

Thank you for getting back in touch with us regarding the Pikes Place Roast.

All of the ingredients in our Pikes Place Roast can be found on the website at starbucks.com. I hope this answered your inquiry. If not please feel free to reply back.

Enjoy the rest of your day.
If you ever have any questions or concerns in the future, please visit us at customerservice.starbucks.com.

Sincerely,

Shameka T.
customer service

--- Original Message ---
From: Kimberly Nicole Rooker
Received: 2015-06-16 12:54:27
To: Starbucks Customer Care
Subject: Re: Pikes Place Roast and Nut Allergy

Hi Toni,

Wouldn't this have to be labeled on the box, per FDA regulations? I am extremely concerned about other coffees now.

Thank you,

Kim

On Jun 16, 2015, at 1:21 PM, Starbucks Customer Care wrote:

Dear Kimberly,

Thank you for contacting Starbucks.

Happy Tuesday! I hope you are having a great day today. I can understand your concern regarding Pikes Place Coffee containing nuts as I understand you have a nut allergy. I regret that it does contain nuts. I am very sorry for the disappointment this may have caused.

If you ever have any questions or concerns in the future, please visit us at customerservice.starbucks.com.

Sincerely,

Toni G.
customer service

--- Original Message ---
From: Kimberly Nicole Rooker
Received: 2015-06-14 14:45:04
To: "starbucksstore@starbucks.com"
Subject: Pikes Place Roast and Nut Allergy

Original Message Follows:
------------------------
Hello,

Does Pikes Place Roast actually contain nuts? I have a tree nut allergy
and am trying to figure out if this is safe for me to drink.

Thank you,
Kimberly

------ Please do not remove your unique tracking number! ------
<<#2724639-14869745#>>

Posted on: Mon, 06/22/2015 - 9:17am
smithdcrk's picture
Offline
Joined: 03/13/2014 - 16:46

Sounds like coffee tasters have the same vocabulary as wine tasters ... I often wonder about the all the flavors that a fermented grape can express! Likewise, my daughter once found an almond cake mix, that contained no almonds. It was artificially flavored!
Humor aside, to be safe, make sure that the flavor added coffees (like hazelnut, holiday spice, etc) that might share grinders and brewers do not contain tree nut or coconut products. Traces could be left behind.

Peanut Free and Nut Free Community

Click on one of the categories below to see all topics and discussions.

Latest Discussions

Latest Post by krisztina Thu, 02/20/2020 - 4:49pm
Comments: 1
Latest Post by chicken Thu, 02/20/2020 - 4:45pm
Comments: 3
Latest Post by lexy Tue, 01/28/2020 - 12:21am
Comments: 6
Latest Post by JRM20 Sun, 01/26/2020 - 11:15am
Comments: 6
Latest Post by JRM20 Sun, 01/26/2020 - 11:11am
Comments: 5
Latest Post by Italia38 Wed, 01/15/2020 - 11:03am
Comments: 10
Latest Post by Italia38 Wed, 01/15/2020 - 10:52am
Comments: 2
Latest Post by penelope Tue, 01/14/2020 - 1:03pm
Comments: 1

Peanut Free Store

More Articles

If children begin to eat many different foods at a young age, there is much more of a chance that by the time they are in school, they will eat...

Those with peanut allergies often find that they are unable to enjoy dessert since there's always the...

If you've ever tried to find...

For those with peanut allergies, baked goods present a serious risk. Many baked goods do not appear to contain peanuts, yet were baked in a...

Those who have peanut allergies know to avoid peanut butter cookies, of course – but what about other...

Which candy bars are safe for those with peanut allergies? Those without allergies are accustomed to...

Are you looking for peanut-free candies as a special treat for a child with...

For those who have wondered whether airport x-ray machines negatively affect epinephrine auto-injectors, the folks at Food Allergy Research &...

Molecular allergy component testing identifies the specific food or environmental proteins triggering a person’s allergic reactions. Component...

An epinephrine auto-injector provides an emergency dose of epinephrine (adrenaline) to treat life-threatening allergic reactions. Those who have...

Misunderstanding the significance of food allergy test results can lead to unnecessary anxiety and dietary changes. The three tests used most...

It can be easy to overlook the presence of nut allergens in non-food items because the allergens are often listed by their Latin or scientific...

Tree nuts and peanuts are distinctly different. An allergy to one does not guarantee an allergy to the other. Peanuts are considered legumes and...

Welcome to the complex world of being a Peanut Allergy Parent. Get ready to proofread food labels, get creative with meals, and constantly hold an...

Take control of your food allergies! Get results in ten days and change your life forever! If you are tempted to use a home testing kit...

What can you eat if you can't eat peanut butter? Fortunately for people with a peanut allergy, there...

According to the Asthma and Allergy Foundation of America, one out of five people in the U.S. has an allergy. Because there is a...

Eliminating peanut butter is the best way to handle a rash caused by this food

If your baby or toddler develops a rash caused by peanut...

Nearly all infants are fussy at times. But how do you know when your baby's crying means something wrong? Some babies are excessively fussy...

For those who don't have experience with peanut allergies, going 'peanut-free' often seems as easy as avoiding peanut butter sandwiches and bags...