Quaker Oats cold cereal

Posted on: Fri, 11/10/2000 - 1:06pm
hbsmom's picture
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Joined: 04/23/2000 - 09:00

My PA allergic son has now eaten Quaker Oat cold cereal twice. Once with no problem and tonight with minor hives (that was all and they only lasted about 30 min). I have searched this site for any info. regarding Quaker and have discovered some disturbing stuff in that they don't seem to label products very well. Does anyone have any info on this or have you had any problems with this cereal? My son is only PA, he has been skin tested for all other nuts. I'm VERY frustrated right now and any input is greatly appreciated.

Posted on: Sat, 11/11/2000 - 2:40am
yarnwoman's picture
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Joined: 10/09/2000 - 09:00

I don't know of anything to help as my son eats Quaker all the time with no obvious problems other then tummy aches. Are tummy aches part of a reaction? Please keep us all informed with anything you find.
Christyn
[This message has been edited by yarnwoman (edited November 11, 2000).]

Posted on: Mon, 11/13/2000 - 12:12am
Linda-Jo's picture
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Joined: 07/30/1999 - 09:00

Which cereal did he eat? My daughter loves the Cinnamon Life and so far, we haven't had any problems.

Posted on: Mon, 11/13/2000 - 12:54am
hbsmom's picture
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Joined: 04/23/2000 - 09:00

He had the cinnamon toasted oatmeal (which he LOVED and is very picky so I was excited to have a new flavor). I'll have to try the Life. He's had the regular Life so I guess I can try the cinnamon Life. There have been some past threads regarding Quaker and lack of labeling. Does anyone have any idea to whom I should address my letter? (What department or person's title)?

Posted on: Thu, 11/16/2000 - 3:40am
yarnwoman's picture
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Joined: 10/09/2000 - 09:00

I just got off the phone with Quaker. THe woman I spoke with at cold cereal department said the cereal lines are all fully washed between products and that peanut capn crunch is made on a dedicted line. But there is always a chance for cross contamination in their plant. I got worried because axel ate the honey grahams on friday and got hives and a bad stomach ache, then ate maple and brown sugar instant oat meal on saturday with the same results. They basically said there is a risk with their products all the time and you are just taking the chance of a reaction if your child eats it. I personally am going to keep him away from those cereals just for my own peace of mind.

Posted on: Fri, 11/17/2000 - 12:49am
hbsmom's picture
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Joined: 04/23/2000 - 09:00

Yarnwoman:
Was the woman at Quaker friendly or did she just give you the pat answer? I was afraid of that response since there is no "may contain" or anything.

Posted on: Fri, 11/17/2000 - 4:01am
yarnwoman's picture
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Joined: 10/09/2000 - 09:00

hbsmom,
She was friendly and really looked a bunch of stuff up. I also called the place where the rice cakes, cereal bars and granola bars are made and found out only carmel white cheddar or plain salt rice cakes are safe because they are the only ones done on dedicated lines. (all the mini verisons as well are safe). Also called golden grain who makes rice a roni and was informed that they would not reccomend any of their products to any nut allergic person as they get some of the stuff from out side sources and there is always the chance of cross contamination.I guess I am going to cross quaker off our list of brands to use.

Posted on: Mon, 11/20/2000 - 1:02am
hbsmom's picture
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Thanks for doing so much calling around!! It can be a real drag to call these people and I really appreciate your doing it!!! [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img]

Posted on: Mon, 11/20/2000 - 7:08am
hbsmom's picture
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Joined: 04/23/2000 - 09:00

Well....I was writing my letter to Quaker when I decided to call also. I am currently on the phone with them now. They are being EXTREMELY helpful. I've never had anyone be so good. They are sending me a postage paid envelope in which to return the rest of the box to send to their quality control department. The lady said she thought too that it was a case of cross-contamination and that Quaker takes this stuff very seriously. She even asked me if I was familiar with the food allergy network! [img]http://uumor.pair.com/nutalle2/peanutallergy/cool.gif[/img] I'm a little shocked at the response and how concerned they seemed to be.
Anyway, just to keep you updated!

Posted on: Sat, 11/25/2000 - 2:13am
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Joined: 10/09/2000 - 09:00

WARNING THIS IS LONG I recieved two letters from Quaker today and have put them below. In response to the cold cereal reaction they sent us two coupons each good for $4.00 off one product and for Axel a $10.00 gift card for toys r us/kids r us. Not that I expected anything from them but the letters are very encouraging to a certain point. Hope it helps you guys.
Dear Ms. King:Thank you for contacting us about Quaker Rice Cakes. We are sorry for any concern this situation may have caused you.The reputation of our products for quality, safety, value and goodness is of the utmost importance to us. Please be assured that we take your concerns seriously.Some flavors of Quaker Rice Cakes are manufactured on shared equipment with a peanutcontaining rice cake. The flavors are: Chocolate, Apple Cinnamon, Butter Popped Corn,Cinnamon Streusel, Blueberry, Strawberry, Caramel Chocolate Chip, and Caramel Apple.Products manufactured on a shared line bear the statement, "May Contain Traces of Peanuts"beneath the current ingredient listing. Any future product changes will be referred to in theingredient listing. Please note that large Caramel Corn, White Cheddar, Monterey Jack, PlainSalted and Plain Salt Free are not produced on shared equipment and do not contain a warning on package.Between the run of one variety and the beginning of another, the production line is shut down andthoroughly cleaned. However, it is possible that microscopic traces of peanut may remain on the production line. Because we realize the seriousness of peanut allergy, and because we are concerned about the health of our consumers, we felt it was our obligation to warn consumers ofthe possibility of trace amounts of peanuts.We appreciate your sharing your concerns. Thank you for giving us the opportunity to explain.James YenferConsumer Response Representative
Dear Ms. King:Thank you for contacting us about Quaker Bagged Honey Graham. We do our best to provide accurate information so that you can make informed choices about the products you purchase.According to the information available from our ingredient suppliers, tree nuts and peanuts arenot part of the ingredients used to make this product. However, it's important we let you know that many of our suppliers use the same equipment to make a variety of ingredients. Products share production lines within our plants as well, so we can never be sure that there are not traces of within this product. Since product formulas are subject to change and ingredient information may be updated, we recommend that you continue to review the ingredient statements on thepackages in case is added as an ingredient in the future.In an effort to manage ingredients that are known allergens, the Quaker Oats Company has taken many precautions at our manufacturing facilities to minimize risk. Cap'n Crunch's Peanut ButterCrunch and Mother's Peanut Butter Bumpers are made on dedicated equipment and do not share equipment with any non-peanut containing products. These changes were made at our manufacturing facilities in early 1999. If your Best Before date code, located on the top of your package, reveals a date that is on or after MAR0100, your product was made on this dedicated equipment. If by chance your product has a Best Before date code prior to this date, it is possible that products shared production lines and although stringent clean-up procedures were followed,we could never be sure that there were not traces of an allergen in a product.We are very sorry that your son, Axel, had this experience. We hope you will accept the enclosed coupons and gift certificate for your son to enjoy as a gesture of goodwill.Sincerely,Joan SteigelmanConsumer Response Representative

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