Putting PA information in Pharmacy Database

Posted on: Fri, 03/07/2003 - 5:17am
SpudBerry's picture
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Hi All - I just got a wonderful e-mail from a friend of mine that works with Pharmacy software.

For some background information - I myself used to work as a programmer/analyst for the grocery chain - Kroger. While there I knew the people that worked on the Pharmacy software. Kroger uses PDX software for their pharmacies.

I have since moved to Idaho and am a SAHM to the twins. I go to Fred Meyer - owned by Kroger - to get my prescriptions filled. When filling a script for Michael they asked if there were any known allergies - I of course said Peanut. They informed me that they didn't have a place in their database for food allergies - only drugs. I let it drop - just figuring that I would have to check the labels on all of his drugs just like his food.

Then it dawned on me this week - hey I know a lady that knows all about this stuff - maybe there is a back door to the software that would allow it to be put in. I sent a note to her, and I'll copy her response to it below.

To make a long story short - you can tell your pharmacist (If they use PDX software - which a huge number of pharmacies do) to put the Peanut allergy in, and it will cross check it against all of your prescriptions for you from now on! Yay - some good news for a change!

OK - here is her response to me - you might want to print this out and have it with you when you go to talk to your pharmacist - I hope this helps everyone who tries!

Start of response ******

Hey Sherlyn!
Yes, they CAN check for peanut allergies. If they search in their allergy file using DESC as the "search type" and "PEANUT" in the "search from" field, they'll find PEANUT ALLERGY. It's code 539 (if they're up to date). I just tested filling a script for an Atrovent inhaler, which contains peanut derivatives, and it does indeed stop me with a peanut allergy warning on a Professional Service screen that requires a pharmacist override. They can also check against sesame and soy allergies. Actually, in researching this for you, I asked a pharmacist here in the office if our stores know this and she wasn't sure, so thank you! Now our stores will be aware as well!

End of Response ******

Once again - the first question to ask your pharmacist is if they use PDX software - if not, you might have to find out what kind of software they use & call that company directly and find out their instructions - or better yet have the pharmacist do it for you [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Good Luck!

------------------
Sherlyn

Mom to 3 year old twins Ben & Mike - one PA & the other not.

Stay Informed And Peanut Free!

Posted on: Fri, 03/07/2003 - 9:03am
California Mom's picture
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Joined: 07/14/2000 - 09:00

Thank you for sharing this very important information. Good for you for educating your pharmacist and all the rest of us! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] Miriam

Posted on: Fri, 03/07/2003 - 10:01am
brimor's picture
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Joined: 06/09/2000 - 09:00

Wow, thank you so much for posting that!!! It's great to see that they are doing something about it!!!!
Liz with 3 girls, 2 PA

Posted on: Fri, 03/07/2003 - 12:36pm
LilMansMom's picture
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Joined: 03/14/2002 - 09:00

Schnuck's pharmacy asks for food AND drug allergies when filling a Rx. That is how I found out about the PA unsafe flavors for meds. When the pharmacist entered his allergy and then the flavor we requested, it fired back a warning. I was impressed with how informed both the pharmacist and the computer were!
------------------
Little Man's Momma
a*k*a Kendra

Posted on: Fri, 03/07/2003 - 1:53pm
CVRTBB's picture
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Joined: 11/23/2001 - 09:00

Wow! This is great! Thanks for posting this info. I can't wait to take it to my pharmacist.
Last Friday I had to take my 4 yr old dd to the ER for bronchitis, ear infection and wheezing. When the Doctor walked in he said, "Hey, I remember you! You are the lady with the little boy with a peanut allergy that can't have Atrovent." I was really impressed that he remembered as it has been a few months ago since they tried to give him Atrovent. None of the Nurses or Doctors had ever heard of not being able to use Atrovent for someone with a peanut allergy... and now they are remembering... HOORAY!
Take Care,
Valerie

Posted on: Fri, 03/07/2003 - 10:33pm
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Joined: 12/27/2002 - 09:00

I asked both CVS and Wal-mart to enter my dd's PA. CVS said they couldn't (but I will try again using the information from this post). Wal-mart said they could and did so while I was standing there. A couple weeks later, I went back and asked them to enter a couple drug allergies for my dd and decided to confirm that they had the PA in there. It was no longer in the computer. I imagine it was human error, but I just wanted to let everyone know so they could confirm their own information if they want to.

Posted on: Sat, 03/08/2003 - 4:56am
SpudBerry's picture
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Joined: 07/23/2002 - 09:00

Just a follow up to my own post here - I went in to the pharmacy today armed with my e-mail printed out.
When I asked if we could update my child's records to include the peanut allergy, she (a different person this time) gave me the standard answer that they only put drug allergies in their database not food allergies. So I whipped out my printed e-mail and explained to her that I needed a code 539. She kind of looked startled, but tried it for me. Sure enough - it came up as peanut allergy.
Once she knew that I wasn't some crack pot trying to tell her how to do her job, she was quite pleasant. But initially she was a little chilly to the idea.
But perserverance (sp?) paid off! Yay!
------------------
Sherlyn
Mom to 3 year old twins Ben & Mike - one PA & the other not.
Stay Informed And Peanut Free!

Posted on: Sat, 03/08/2003 - 6:16am
LisaMcDowell's picture
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Joined: 12/06/2002 - 09:00

BRAVO! BRAVO! BRAVO!
You are truly a "Peanut Pioneer"!
Let's all keep looking for ways to make a difference!

Posted on: Sat, 03/08/2003 - 1:51pm
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SpudBerry
This is great information! Do you know if it will check for milk and eggs too?

Posted on: Tue, 03/18/2003 - 2:04am
SpudBerry's picture
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Joined: 07/23/2002 - 09:00

I wanted to finish off this thread by letting every one know that I sent the President of Kroger an e-mail today explaining the situation. I have actually met him several times because I used to work as a programmer for his company. I actually expect a response from him - I'll be sure & let you know what kind of response I get.
For those of you not familiar with the Kroger company - here is list of stores that they operate - and I think that they all have PDX software in their pharmacies: Kroger, Dillon Stores, King Soopers, Frys, Fred Meyer, Smith's, City Market, and I'm sure I'm forgetting some others, but that's a start.
******* The start of my note to Mr. Dave Dillon *******
My son is one of the millions of Americans that has a life threatening allergy to peanut. He, like many other peanut allergic people are also Asthmatic. One of the new medicines that are being used to treat asthma is a drug called Atrovent. It contains peanut oil in it, if my son were to accidentally receive this drug, it could be life threatening. When I asked the pharmacist at my local Fred Meyer to enter Michael's peanut allergy into the database - I got the standard answer that they only tracked drug allergies, not foods.
It has since come to my attention that the PDX software that the Kroger Company uses in it's pharmacies has a wonderful update that the pharmacists are unaware of. Peanut, Soy, and Sesame allergies can be easily entered into the system by using a simple search procedure. There may be other food allergies available that I am unaware of, but these are the ones that I've learned about on my own.
Upon receiving this information I went back into Fred Meyer and spoke to a different pharmacist. I asked her to update my son's records with the peanut allergy - I received the same standard response - they only track drug allergies. I then whipped out my instructions that I had obtained, on how to do the search for peanut allergy - and Wha La!, it worked. I even had her test it - try to give my son a prescription to Atrovent - sure enough a lovely Alert screen pops up stating that this drug is a no no for my son. So I know that it does work on existing software in the stores, but the customer has to know how to do it and push the point across.
I personally contacted the Regional Pharmacy Supervisor, Berk Fraser R.Ph., in my area. He too was unaware of the update and thanked me for the information, saying he would pass the information along to all of his pharmacists.
My reason for contacting you, is that I thought I should go the extra mile and see if I could help some other customers out there too. I wondered if the entire Kroger conglomerate was unaware of the update - not just the folks at Fred Meyer.
******Edited so not to bore you or give un needed details to the world *****
My PDX contact? I described here how he might actually know the lady that works for PDX because he used to employ her.
Here I explained how I too used to be an employee of his company - how that I had actually met him a couple of times, and that I really enjoyed working for Kroger. (All true actually)
******End of Edited area*****
As a side note on Kroger and peanut allergies - you guys are great. I find that the folks that I'm always calling to see if something or other has been manufactured in a plant containing peanuts are wonderful. They are always well informed and take my concerns seriously which is refreshing. You as a company are well thought of out on [url="http://www.peanutallergy.com"]http://www.peanutallergy.com[/url] We love your Chocolate Chips! - Completely peanut free which is something that is hard to come by.
*** More Personal stuff here ***
Sincerely,
Sherlyn Carberry
******* end of Note *******
I then gave my address & attached a photo of my family so that he might remember who I was. I find that it's always good to put a face with the allergy - Mike is such a cutie - it's harder to say no to a cute little boy.
Like I said - I'll be sure & post any response I get from this.
------------------
Sherlyn
Mom to 3 year old twins Ben & Mike - one PA & the other not.
Stay Informed And Peanut Free!
[This message has been edited by SpudBerry (edited March 18, 2003).]

Posted on: Tue, 03/18/2003 - 7:01am
SpudBerry's picture
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Joined: 07/23/2002 - 09:00

Below - you will find the response I got from Dave Dillon - President of Kroger.
***** Start of Letter *****
Sherlyn,
Thanks for the information. I have put it in hands that will know what to
do with it. I'm pleased you are doing well and I am glad to know where
Karen ended up.
I know an increasing number of folks with peanut allergies, so we have
taken extra steps on our product labels.
Great picture of your family. Handsome bunch.
Thanks,
Dave
------------------
Sherlyn
Mom to 3 year old twins Ben & Mike - one PA & the other not.
Stay Informed And Peanut Free!

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