Pizza Hut no longer safe

Posted on: Thu, 01/04/2007 - 8:15am
gw_mom3's picture
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Joined: 02/14/2000 - 09:00

This was posted by luvmyboys in the main discussion forum:

[url="http://uumor.pair.com/nutalle2/peanutallergy/Forum1/HTML/008852.html"]thread[/url]

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[b]~Gale~[/b]

Posted on: Thu, 01/04/2007 - 11:52am
anonymous's picture
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Joined: 05/28/2009 - 16:42

I posted this on the other thread too.
The peanut and the tree nut have an * beside them and if you look on the top left side it just says that individual places could have peanuts and to call store manager and talk to them. Aren't they owned by the same company as Taco Bell? They have the same exact warning on their website too. We will still be ordering Pizza Hut! It is CYA!

Posted on: Thu, 01/04/2007 - 12:11pm
erik's picture
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Joined: 05/15/2001 - 09:00

[b]Please note that this information us ***USA specific***[/b]
Pizza Huts in Canada do not use peanut products and have no peanut warnings. Pizza Hut in Canada is still safe for PA individuals.
Here is the PIzza Hut Canada allergen chart:
[url="http://www.pizzahut.ca/en/menu/nutrition"]http://www.pizzahut.ca/en/menu/nutrition[/url]

Posted on: Thu, 01/04/2007 - 1:01pm
gw_mom3's picture
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Joined: 02/14/2000 - 09:00

Quote:Originally posted by josh'smom:
[b]I posted this on the other thread too.
The peanut and the tree nut have an * beside them and if you look on the top left side it just says that individual places could have peanuts and to call store manager and talk to them. Aren't they owned by the same company as Taco Bell? They have the same exact warning on their website too. We will still be ordering Pizza Hut! It is CYA! [/b]
I think the * is separate from the rest of it-not that it means some will have cross contaminated sauce and some will not. In the past there was no circles for peanut or tree nut that I can remember and it just had that warning that some restaurants may use them. I think all of the PH restaurants get the sauces from the same place so it would all be the same. If it was me that was allergic I might take the chance but I won't take a chance with my dd. There are two other pizza places in town that are safe (for now) so we'll be giving them our business.
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[b]~Gale~[/b]

Posted on: Fri, 01/05/2007 - 7:13am
anonymous's picture
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Joined: 05/28/2009 - 16:42

I was reading it differently but I do have a call in with the nutritionist is supposed to call me. I thought the * was indicating that the individual restaurants COULD have peanuts and to speak to individual stores. Why in the world would they decide to put peanuts in sauce! The Papa Johns near me is terrible and I haven't ordered Dominos since college. We do go to the pizza hut restaurant a lot. They looked at all ingredients and didn't see anything. We give my son the pasta on the buffet with the bread sticks. It is all so darn confusing. Ci Ci's is always a safe option.

Posted on: Fri, 01/05/2007 - 10:25am
HJK's picture
HJK
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Joined: 06/07/2006 - 09:00

We're still to eat commercial pizza. In looking at Cici's they look peanut free, but are they also tree nut free? Are they good? I am not familiar with them and would love to know more if this is a good option.

Posted on: Sat, 01/06/2007 - 4:49am
anonymous's picture
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Joined: 05/28/2009 - 16:42

Well, this throws a wrench into the works. We love Pizza Hut, and we've gone there faithfully for... ever. We've never had any problem. So, now we have to decide whether to continue on, or stop going. Yikes. Tough one for us.

Posted on: Sun, 02/04/2007 - 11:35am
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Joined: 05/28/2009 - 16:42

Anybody ever hear back to find out what the cross contamination is? They have lost us as a customer now due to their lack of interest in our concerns!

Posted on: Mon, 02/05/2007 - 2:08am
NicoleinNH's picture
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Joined: 06/21/2003 - 09:00

I have called Pizza Hut customer service 6 times since it first came to my attention that there is a possible chance of peanut contamination with their pizza. Each call I have been assured that a nutritionist will call me back to inform me of where/what is contaminated. They have yet to call.
I did receive a brochure in the mail from Pizza Hut Nutrition which just listed nutritional information (fat content, calories, etc.), but no ingredients, so it is not even close to what I was inquiring.
They have lost us as customers. I have never had to call a company 6 times to get an answer about allergens (or should I say to NOT get an answer).
3 of the customer service reps told me some Pizza Hut stores use peanut oil. None of them really seemed to understand that the warning is coming from the corporate level and whether or not this meant the sauce/dough etc might be contaminated before reaching the stores.
There are other pizza options and we have moved on [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
Nicole

Posted on: Mon, 02/05/2007 - 3:08am
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Joined: 04/18/2005 - 09:00

I posted this in the other thread, but what the customer service rep told me is that the company who now makes their pizza sauce also makes another sauce with peanuts that could come into contact with the pizza sauce. It's a cross-contamination risk in the factory. She said it is a change, not a labeling change.
In the other thread, Chicago said that she was told by a Pizza Hut customer service supervisor that the manufacturer uses the same barrels for the peanut-containing sauce and the pizza sauce.
[This message has been edited by bethc (edited February 07, 2007).]

Posted on: Mon, 02/05/2007 - 7:53am
graciesmom's picture
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Joined: 04/14/2001 - 09:00

Well, we had Pizza Hut pizza the other night and my PA daughter ate and was fine. Is this
chain wide or is it in just specific areas?
We have never had a problem with Pizza Hut.

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