philly swirl-peanut free ice cream!!!!!

Posted on: Fri, 09/27/2002 - 4:28am
esmom's picture
Joined: 07/25/2001 - 09:00

I just heard from alex at philly swirl... and the company will be producing peanut/nut free (not dairy free!!) ice cream in a few month's I am so happpy I believe that the ice creams will be on a stick (only) I hope everyone buys it these guys have been great and so VERY allergy aware.

[This message has been edited by esmom (edited September 27, 2002).]

Posted on: Fri, 09/27/2002 - 5:04am
kcmom's picture
Joined: 12/18/2001 - 09:00

What fantastic news! That is so great! I spoke with Max a few weeks ago and he said they were looking in to doing this! I am so happy! They are the nicest people there!!! Yay Phillyswirl!!!! I could kiss them!!!!!

Posted on: Mon, 09/30/2002 - 4:30am
Heather2's picture
Joined: 09/25/2001 - 09:00

Yahoo! Go Alex, go Alex, go Alex...

Posted on: Mon, 09/30/2002 - 7:45am
SF's picture
Joined: 06/06/2002 - 09:00

We LOVE Philly Swirl!!!!!!!!!!
I spoke with them recently about this and we are anxiously awaiting the arrival of this safe ice cream product. Philly Swirl is an amazing company and I support them 100% in their efforts to stay allergy aware; I tell everyone I know about Philly Swirl [img][/img] [img][/img]

Posted on: Mon, 10/21/2002 - 1:38am
nicoleg's picture
Joined: 03/30/2001 - 09:00

I also inquired with them about peanut free ice cream. They left a message on my machine over the weekend that it's true and they want me to call them back so that they can get some input. Yeah!!

Posted on: Wed, 03/12/2003 - 9:32am
mtal's picture
Joined: 04/11/2001 - 09:00

WOW! I went on [url=""][/url] last night & sent questions about safety & when their ice cream would be at stores in my area. Today Alex called to speak with me about it. How amazing to have one of the owners call directly to respond to a question and to be soooooo nice! It may have been PMS but I was so elated to have someone finally respond without confusion or irritation to allergy-related questions that I almost cried on my way to the grocery store! Please buy Philly Swirl products - they are delicious and their customer service is unbelievable!

Posted on: Fri, 03/28/2003 - 5:39am
Alex Plotkin's picture
Joined: 03/28/2003 - 09:00

I have recently had an opportunity to read all of the comments and I just wanted to thank everyone for choosing our products. I personally had a chance to speak with some of you and from the sound of your comments I feel that I need to get a little more involved. I completely understand that our product is not very readily available in most of the markets in U.S. and Canada but in the next few weeks Max and I will put every possible effort to get all five of our products in all the grocery stores. I really wish that the process was quicker & easier but then you never know. We have had hundreds of customers who have requested our product to be available at their respective stores which has proven to be extremely effective. Most of the head store managers of the grocery stores are very considerate of their customer's requests. I only know from the experience my wife and I have had with stores in our area like Publix and Winn Dixie!! I personally have a soft spot for allergies because my 11 month old son Zachary is very sensitive to dairy. My wife has had a very hard time with nursing him because of it. Ever since I have had a chance to speak with some you, we have since removed all peanut/tree nuts and dairy from our house for a long time. Max and I have been working together for approximately 11 years and we have never read, heard or experienced as much care and thoughtfulness as we have from all of you. Please understand that we're doing everything we can to get all of our five products out there. PLEASE!!! PLEASE!!! PLEASE!!!! If anyone has any questions/comments/suggestions about anything concerning our manufacturing process or distribution PLEASE!!!! feel free to call me directly on my cell, as some of you have, at 813.477.41.59 and I will do my best to respond ASAP. I'm aware that it's along distance call, but as soon as I answer I will then call you immediately back. If you happen to reach my voice mail, PLEASE!! leave me a detailed message. We are located in the eastern time zone, which means that my son goes to bed around 10:00 pm eastern standard time. My email address is [email][/email] or you can visit us at [url=""][/url] and see which products appeal to you!! PLEASE!!! Under no circumstances should you feel that you're disturbing me in any way. All I ask is please be a little patient with me returning your calls or your emails. Once again, Max and I want to thank you from the bottom of our hearts and if there is any way that we can help, we at least would like to try. Max and I have been discussing our coupon situation and I think we have come up with a solution. If any of you would like to hear about it, please let me know. Please tell all of your kids that Max and I said "hello"!! Have a great weekend!!
Alex & Max-owners/co-founders
DIRECT LINE-Alex's (cell) 813.477.41.59

Posted on: Fri, 03/28/2003 - 6:57am
synthia's picture
Joined: 10/05/2002 - 09:00

Thank you ,Thank you, Thank you.
I can't say it enough.
Love this site

Posted on: Tue, 04/08/2003 - 4:00am
Heather2's picture
Joined: 09/25/2001 - 09:00

We got the ice cream this weekend at the local Stop and Shop and it's awesome!

Posted on: Tue, 04/08/2003 - 6:57am
Fran's picture
Joined: 08/09/1999 - 09:00

Alex & Max - You guys are pioneers & winners!! Thanks so much for being so responsive, helpful & open...not to mention your sensitivity! I can't wait to give my little girl the good news! It's going to be 90 degrees here in Tucson, AZ this weekend so I hope I'll be able to find your products!! Keep up the good work & God bless.

Posted on: Wed, 04/09/2003 - 1:22pm
NopeanutsinVA's picture
Joined: 03/03/2003 - 09:00

Alex & Max,
Just wanted to say thanks for all you are trying to do!!!!! It is hard to find people like yall that really care and are honest about there products!! Thanks a million!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


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