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Posted on: Thu, 03/27/2003 - 12:26am
SF's picture
SF
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Joined: 06/06/2002 - 09:00

MMMMMmmmmmmmmmmmmmm!!!!!!!!!!!! DELICIOUS!!!!
I had a great big smile while standing in the freezer section of my Super G yesterday when I found their new products.
I purchased the Fruit Sorbet & Vanilla Cream Swirl Sticks, and also the "Naturals" which are Fat free and Dairy Free Sorbet cups.
My peanut and tree nut allergic sons tried each new product. They are picky eaters and loved these frozen treats!
I also spoke with Alex at Philly Swirl and shared my experience and how much I appreciate the work he does. I wish all companies were as allergy conscious as they are and friendly and helpful too. Philly Swirl deserves some type of award!!!
Keep up the good work and thanks for staying peanut and nut free!!! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Thu, 03/27/2003 - 12:30am
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Joined: 06/12/2002 - 09:00

My Kroger (USA) started carrying these about a month ago after I asked for them. Ask at your own grocery store if you cannot find them. They are terrific!
Jaime [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Thu, 03/27/2003 - 6:46am
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Joined: 03/27/2003 - 09:00

Would someone please tell me a little more about Phillyswirl and do they really have safe ice cream for my kids!!

Posted on: Thu, 03/27/2003 - 9:51pm
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Sasha-
I have not been able to get Philly Swirl ice cream. What I have been able to get is like sorbet. They make little "sorbet chillers" and they also make popsicles that are available in my area (OH-USA). They are very fruity and delicious. Flavors range from Razzledazzle to Cotton Candy. It is usually a "swirl" of two or three different fruit flavors.
[url="http://www.phillyswirl.com"]www.phillyswirl.com[/url]
HTH,
Jaime
[This message has been edited by AJSMAMA (edited March 28, 2003).]

Posted on: Thu, 03/27/2003 - 10:27pm
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Joined: 02/18/2003 - 09:00

AJSMAMA
Can you tell me were in Ohio you have gotten them? I live in Cincinnati area and looked at the Philly Swirl website but yet to find them at Costco, Walmart Superstore and I don't think we have the other named store on the website. Didn't know if you had found them someplace else. Our Costco told me they may have stopped selling them because none are on order! I was disappointed!
Thanks, Sara

Posted on: Fri, 03/28/2003 - 12:06am
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Joined: 03/28/2003 - 09:00

I have recently had an opportunity to read all of the comments and I just wanted to thank everyone for choosing our products. I personally had a chance to speak with some of you and from the sound of your comments I feel that I need to get a little more involved. I completely understand that our product is not very readily available in most of the markets in U.S. and Canada but in the next few weeks Max and I will put every possible effort to get all five of our products in all the grocery stores. I really wish that the process was quicker & easier but then you never know. We have had hundreds of customers who have requested our product to be available at their respective stores which has proven to be extremely effective. Most of the head store managers of the grocery stores are very considerate of their customer's requests. I only know from the experience my wife and I have had with stores in our area like Publix and Winn Dixie!! I personally have a soft spot for allergies because my 11 month old son Zachary is very sensitive to dairy. My wife has had a very hard time with nursing him because of it. Ever since I have had a chance to speak with some you, we have since removed all peanut/tree nuts and dairy from our house for a long time. Max and I have been working together for approximately 11 years and we have never read, heard or experienced as much care and thoughtfulness as we have from all of you. Please understand that we're doing everything we can to get all of our five products out there. PLEASE!!! PLEASE!!! PLEASE!!!! If anyone has any questions/comments/suggestions about anything concerning our manufacturing process or distribution PLEASE!!!! feel free to call me directly on my cell, as some of you have, at 813.477.41.59 and I will do my best to respond ASAP. I'm aware that it's along distance call, but as soon as I answer I will then call you immediately back. If you happen to reach my voice mail, PLEASE!! leave me a detailed message. We are located in the eastern time zone, which means that my son goes to bed around 10:00 pm eastern standard time. My email address is [email]alex@phillyswirl.com[/email] or you can visit us at [url="http://www.phillyswirl.com"]www.phillyswirl.com[/url] and see which products appeal to you!! PLEASE!!! Under no circumstances should you feel that you're disturbing me in any way. All I ask is please be a little patient with me returning your calls or your emails. Once again, Max and I want to thank you from the bottom of our hearts and if there is any way that we can help, we at least would like to try. Max and I have been discussing our coupon situation and I think we have come up with a solution. If any of you would like to hear about it, please let me know. Please tell all of your kids that Max and I said "hello"!! Have a great weekend!!
Alex & Max-owners/co-founders
DIRECT LINE-Alex's (cell) 813.477.41.59

Posted on: Fri, 03/28/2003 - 12:23am
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Joined: 02/18/2003 - 09:00

Thank you Alex for your post. It is nice to know you are so concerned and we appreciate knowing there is a SAFE treat out there for our little ones. I am sure the process to get products in stores is a rather long one and we will keep our eyes open for them in our local area. THANKS FOR YOUR WORK- IT IS GREATLY APPRECIATED!!!!!!!

Posted on: Fri, 03/28/2003 - 1:28am
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Joined: 10/04/2001 - 09:00

Hi Alex,
Thank you so much for taking the time to post here!
I recently found the vanilla/sorbet bars at Costco, and they are fabulous. My son is just thrilled to have another ice cream product that is safe for him. I think you will find that we parents of children with allergies are a very brand-loyal bunch, and we are just so apprectiative of the interest you have shown.
Best of luck with your wonderful company!
Amy

Posted on: Sat, 03/29/2003 - 3:54am
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Joined: 06/12/2002 - 09:00

[quote]Originally posted by SaraO:
[B]AJSMAMA
Can you tell me were in Ohio you have gotten them? I live in Cincinnati area and looked at the Philly Swirl website but yet to find them at Costco, Walmart Superstore
The popsicles are available at Kroger and the sorbet chillers and popsicles are available at WalMart SuperCenter in Powell and Lewis Center Ohio. (just 15 minutes north of downtown Columbus)

Posted on: Sun, 03/30/2003 - 8:26am
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Joined: 05/28/2009 - 16:42

Alex,
I just wanted to post how much your post meant to me. It just goes to show that there are companies, no matter how large, still thinks of it's customer. I for one will be purchasing your product and suggesting your product over any other company when ever the opportunity arises! Like Amy posted (i believe, forgive me if it wasn't), I ALWAYS select a brand that has giben more attention to allergy awareness than a brand that doesn't try or try as hard, no matter if it cost more or not!
I so much appreciate not only your policies but you personal attention, you are few and far between.
With my upmost sincerity,
Lana [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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