Pepperidge Farm - new crackers made with PB!

Posted on: Sat, 01/19/2002 - 2:27am
anonymous's picture
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Joined: 05/28/2009 - 16:42

As I was flipping through the coupon inserts for the weekend paper, I came upon an ad for Pepperidge Farm "Giant Goldfish Sandwich Crackers" made with peanut butter. I wonder if the regular goldfish products might become cross-contaminated by these new peanut crackers. Since it's Saturday, I haven't called the company yet, but I'm wondering if anyone else knows anything about this.

On another note, I have called Pepperidge Farms several times in the past to verify their labeling policy, and each time I received a conflicting story. Two reps assured me that they label if manufactured on the same line, but another rep said they did not. I have checked out the labels of a lot of PF products, but have never seen any type of "shared equipment" or "may contain" statement, so I'm not sure what to believe. Does anyone have a definitive answer on their labeling policy?

Posted on: Sat, 01/19/2002 - 3:57am
SF's picture
SF
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Joined: 06/06/2002 - 09:00

Thank you for bringing this to my attention! My kids love the original goldfish and eat them daily. This is a "safe" snack that I have relied on. I always get concerned when I see a new snack with peanut butter from a company that I have felt comfortable with. I will definitely call them next week and inquire about this new product and chance of cross contamination.
It is always frustrating to receive conflicting stories from companies and this seems to happen too often! Thanks again, and lets keep each other posted on Pepperidge Farm!!

Posted on: Sat, 01/19/2002 - 6:03pm
gw_mom3's picture
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Joined: 02/14/2000 - 09:00

This was discussed a while back. I'll find it and bump it.
Gale

Posted on: Sun, 01/20/2002 - 5:59am
SF's picture
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Thanks, Gale. I wasn't sure if this was the same product, guess it is, however I have NEVER seen them in the store. I will let you know the response when I call them.

Posted on: Sun, 01/20/2002 - 6:26am
Ann S's picture
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Joined: 12/04/2001 - 09:00

My PA (severe) son eats several of the varieties of the goldfish crackers with no problems at all - as recent as this week.
I, too, saw the PB variety available recently and was a little concerned.
Would be interested to hear results from call to mfgr.

Posted on: Tue, 01/22/2002 - 3:10am
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Joined: 05/28/2009 - 16:42

Just got off the phone with Pepperidge Farms (spoke with Angie). She said ALL Pepperidge Farms products that contain peanuts or tree nuts are manufactured on separate lines. I had her repeat this several times, as I was told on previous calls to PF that some products were made on shared equipment but this would be indicated on the label. I also asked her if this was something new, but she didn't know.
I always have a hard time deciding if I really trust what these reps say. Has anyone else called them recently about this? Do you think they really have dedicated lines for all their products? That would be great if they did.

Posted on: Tue, 01/22/2002 - 9:52am
goldenwind's picture
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Joined: 08/15/2001 - 09:00

Would that also pertain to ALL of their varieties of cookies? There are SO MANY!!! My daughter has eaten Milano's without any problem but with so many different cookies containing nuts and us seeing NO ALLERGY INFO on *any* of them I am wondering if every single variety of their cookies is made on it's own line?

Posted on: Tue, 01/22/2002 - 11:47pm
Heather2's picture
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Joined: 09/25/2001 - 09:00

Well, I called them this morning and Lindsay told me that both sandwich crackers are made in a separate facility than all the other Goldfish crackers. Here is the number if anyone else wants to call 1-800-257-8443 - you have to ask for Peppridge Farm. I also e-mailed them so I'll see what that response is as well. This will be the fourth time I've contacted Peppridge Farm and the fourth time they've told me that the Goldfish crackers (with the exception of the sandwich and the snack mix) are safe for my son with PA/TNA.

Posted on: Wed, 01/23/2002 - 7:01am
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Joined: 05/28/2009 - 16:42

Goldenwind -- To answer your question, based upon what the rep (Angie) told me, ALL Pepperidge Farm products, cookies included, are manufactured on dedicated lines. To make sure I understood the rep, I repeated, "so all Pepperidge Farm products are safe and made on dedicated lines-- cookies, breads, crackers -- as long as peanuts is not listed in the ingredient list?" She said yes. I would call yourself to confirm this. I'd be interested in finding out if you get the same answer.

Posted on: Mon, 02/04/2002 - 5:32am
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Joined: 06/06/2002 - 09:00

I called them today and spoke with Amy. She told me to be sure to read each package which I already do. She put me on hold for a while to get the answer to my questions about designated lines and their production etc. (she obviuosly did not know the answer)
I asked if she could tell me specifically what products were made on designated lines and her answer was that she could NOT do that since they have so many products and the products are always changing... just to read the label!!
Kami's mom: sounds like we are getting different info from their reps!
Amy is going to call me back to clarify this info and said she had to ask another dept in reference to their lines and buildings...
I will post her response...

Posted on: Thu, 02/07/2002 - 11:43am
Anonymous's picture
Anonymous (not verified)

I spoke with pepperidge farm a few months ago and was also told that they would list nuts/peanuts if any nutty products were made on the line. I am amazed that so few of the cookies note peanuts/nuts on the label...I am not convinced that the cookies are safe. I generally make my own and am generally suspicious of all baked goods...

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