Opportunity to educate a grocer - ideas?

Posted on: Wed, 01/24/2007 - 4:50pm
Nutternomore's picture
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Joined: 08/02/2002 - 09:00

Quick background:
DW went to shop recently at the local Whole Foods for fish, and was surprised to discover that they were selling a fish with a peanut rub on it. Intellectually, she understood it, but was caught off-guard a bit. Anyway, she probed the person behind the counter to understand if they were taking any precautions re:cross contamination risks, etc. and the person couldn't really respond to her questions.

She sought out the dept. manager, but he wasn't available, so she instead sought out the store manager. He is actually new to the store, but he understood the concern, and felt that the issue deserved more attention, i.e. he volunteered that he'd like to investigate the level of education on the subject, and work with store personnel to improve their understanding of food allergic concerns.

Soooooooooo.....nice window of opportunity to educate the store manager, so store personnel become better educated as a result (who knows, perhaps he will advocate to Corporate???).

Anyway, the best info I could think of is the restaurant info Jana R. posted awhile back here:

[url="http://uumor.pair.com/nutalle2/peanutallergy/Forum10/HTML/000404.html"]http://uumor.pair.com/nutalle2/peanutallergy/Forum10/HTML/000404.html[/url]

as well as the download info from FAAN here under the Restaurants section (the posters):

[url="http://www.foodallergy.org/downloads.html"]http://www.foodallergy.org/downloads.html[/url]

Does anyone else have any better ideas or materials which could be used with a grocer? I'm thinking the key here is to understand that food allergic concerns are legit, as well as to understand cross contamination risks.

Appreciate your thoughts...

Posted on: Wed, 01/24/2007 - 10:23pm
jtolpin's picture
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Joined: 05/28/2003 - 09:00

I dont have any ideas, Im afraid.
Just wishing good luck!
Jason
------------------
[b]* Beyond Obsessed * [/b]

Posted on: Wed, 01/24/2007 - 10:59pm
Edinview's picture
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Joined: 08/25/2003 - 09:00

You are right, this is a great opportunity for the food industry to learn something. I was amazed that our local Whole Foods was so ignorant of FA's when we were diagnosed with PA 3 1/2 years ago. Then, when we did a FA table for them this November they placed the table near bins of snacks and granola mixes that were being filled and dust was flying all over the place (and on me, so I threw everything into the washing machine and took a shower when I got home, and then I got to hug my son who had been waiting for his hug while I decontaminated.)
Anyway, Whole Foods certainly should be a place that should be FA savvy if they want to keep their reputation as a progressive food purveyor. I worked for 12 years in the food service industry and from my point of view I think what might work for me is to emphasize the "fatal" aspect of FA so that people know what's at stake is more than just sneezing and runny noses. I think information and photos about fatal reactions in the "In Memory" post (Reactions section) would be very much to the point. Try to include some of the stories we've all heard about shared prep areas, and even cleaning rags and aprons being sources of x-contamination. Those aprons and cleaning cloths are the types of things that food service people wouldn't consider as possible problems and that should really be stressed because most folks are not thinking when they are prepping food, they just go into automatic and shut down their minds - speaking from experience!

Posted on: Wed, 01/24/2007 - 11:03pm
Edinview's picture
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Joined: 08/25/2003 - 09:00

duplicate message deleted
[This message has been edited by Edinview (edited January 25, 2007).]

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