Posted on: Sat, 02/23/2002 - 11:59am
Anonymous's picture
Anonymous (not verified)

We just flew Northwest to Arizona. They are NOT completly peanut free.

We called the peanut-free request line 612-726-2002. We left our name, flt numbers, and flt dates. I left my address so they could mail the letter.

We didn't receive the letter in a timely manner because they put the wrong zip code on it. Three days before the flight, we called again and left a fax number. We received the fax the next day. It stated that the information was forwarded to the vendor responsible for the snacks.

FLT #1 - We showed the letter when we checked in at the gate. The lady did not know what it was. She took the letter and asked a flight attendant. She came back and said it was taken care of. The flight was peanut-free and they made an announcement to the passengers.

FLT #2 - We changed planes. We showed the letter at the gate. The man looked at it and said that "if we had the letter, the crew should be aware that the flight was supposed to be peanut-free". He did not take the letter or talk to anyone. The snack was peanut-free but no announcement was made.

Flt #3 - When my husband checked in for our return flight, he did not show the letter. He thought that after what the guy told him on flt2 he did not need to. WRONG.

After we took off, the flight attendant came up to me. She asked me about the allergy. She read it in some forms they get before the flight. She did not read them before take off. She said they had been planning on serving a peanut bar on the flight. She gave me the impression that this was the only thing they had to serve all these people. She asked me if the allergy was severe. I said yes. She left and was not happy.

She made an announcement about the allergy. She stated that they were just made aware of it. That they would be serving pretzels.

I feel we lucked out on flt2. Since they did not make an announcement, I don't know if they were really aware of the allergy. Even though we showed the letter at the gate. On flt3 we lucked out that someone finally read their information. Obviously, the vendor loaded a peanut snack even though it was supposed to be peanut-free.

This was our first time flying with PA. We learned some big lessons. Get the letter. Show the letter at the gate every time. Show the flight attendant when you board every time. We also brought clorox wipes and wiped everything down. My daughter ate her own food.

The ball was dropped by everyone. The vendor supplied a peanut snack. The flight attendants did not read their material. We did not show the letter at the gate on flt3. Ultimately, we should have known better.

Anyway, everything turned out well. I am grateful that Northwest at least is trying to help us with this allergy. I learned some important lessons. Next time we fly, things should go smoothly.

My husband wants to know if I am writing a book. Thanks for listening.


More Community Posts

Peanut Free and Nut Free Community

create a new community post
Displaying 1 - 20 of 20
Latest Post by latamdatelhh Thu, 09/19/2019 - 11:45pm
Comments: 0
Latest Post by blprestangen Mon, 09/16/2019 - 1:06pm
Comments: 12
Latest Post by mom2two Mon, 09/16/2019 - 1:03pm
Comments: 18
Latest Post by Kathryn Mon, 09/16/2019 - 1:02pm
Comments: 7
Latest Post by TheDaddy Mon, 09/16/2019 - 1:01pm
Comments: 9
Latest Post by desmond Mon, 09/16/2019 - 1:00pm
Comments: 1
Latest Post by desmond Mon, 09/16/2019 - 12:58pm
Comments: 19
Latest Post by desmond Mon, 09/16/2019 - 12:55pm
Comments: 1
Latest Post by TeddyCan Mon, 09/09/2019 - 4:32pm
Comments: 10
Latest Post by DTurner Mon, 09/09/2019 - 4:31pm
Comments: 5
Latest Post by B.M.18 Mon, 09/09/2019 - 4:30pm
Comments: 3
Latest Post by abolitionist146 Mon, 09/09/2019 - 4:28pm
Comments: 2
Latest Post by nutfreenyc Mon, 09/09/2019 - 4:19pm
Comments: 4
Latest Post by AllergicTeen2 Mon, 09/09/2019 - 4:18pm
Comments: 2
Latest Post by Fri, 09/06/2019 - 1:52pm
Comments: 1
Latest Post by mom1995 Fri, 09/06/2019 - 1:52pm
Comments: 2
Latest Post by mom1995 Fri, 09/06/2019 - 1:52pm
Comments: 35
Latest Post by Fri, 09/06/2019 - 1:52pm
Comments: 2

More Articles

If you have a mold allergy, you’ve likely been advised to remove all sources of mold from in and around your house. But it doesn’t stop there....

You may be surprised to find that peanut butter is used to make many products. Someone who has a peanut...

What if, while attending a summertime family picnic, a food-allergic child shows signs of anaphylaxis. In a panicked instant, adults realize the...

Are the signs of nut allergies different than those of peanut allergies? Many people who have an allergic reaction after eating a peanut butter...

There is much buzz in the news about the potential health benefits of fecal transplants, and some of that benefit may extend to people with food...

More Articles

More Articles

If you or your child has a food allergy, a doctor or allergist might have talked to you about “co-factors.” Allergy co-factors are substances,...

An epinephrine auto-injector provides an emergency dose of epinephrine (adrenaline) to treat life-threatening allergic reactions. Those who have...

Oyster sauce is used for a variety of recipes, including as an earthy dressing for noodles, vegetables, and stir-fries, or as a base for other...

The high incidence of food allergy in children, and the reason many kids eventually...

Parents of children with food allergies often share tips about safe foods, allergy-friendly restaurants, and other experiences and challenges of...

Because food allergies are so common among children today, a great idea for sharing information with other classmates is to incorporate the topic...

When a child is diagnosed with peanut allergy, the implications ripple past the parents to rattle the rest of us - older siblings, grandparents,...

Your best defense against anaphylactic shock is to know what you’re up against. Anaphylaxis is a severe, life-threatening allergic reaction....

Inhalers Sometimes Contain Soy

Many people use inhalers to take the drug albuterol to help their asthma or allergies, and those with COPD...

Some people with shellfish allergy have concerns about consuming sea salt that might be contaminated with traces of shellfish. Though there are...

Nearly 25 percent of children with a peanut allergy will outgrow it. However, there is a small risk...

Many people managing food allergies understand that allergy is an immune system response to a specific food. What people may not realize is that...

Salmonella Is One of the Most Common Types of Food Poisoning

According to the U.S. National Library of Medicine, Salmonella enterocolitis...

Heading into spring and Allergy and Asthma Awareness month, many people load up on antihistamines and get their inhaler prescriptions renewed. A...