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Posted on: Wed, 04/17/2002 - 9:03am
dalesmom's picture
Joined: 11/08/2000 - 09:00

<p>Sent my email. Has anyone heard a final verdict?</p>

Posted on: Wed, 04/17/2002 - 10:46am
anonymous's picture
Joined: 05/28/2009 - 16:42

<p>Well, this is the response I *finally *got today:</p>
<p>Thank you for your e-mail Carolyn.</p>
<p>The product that you are inquiring about is an American Christie Product and it<br />
is not available in Canada at this time.</p>
<p>As per our allergen policy, we will continue to label our products accordingly.<br />
If you have any concerns about peanut/ nut cross contamination, please verify<br />
that these items are not on the ingredient list when purchasing the product.</p>
<p>Thank you for sharing your questions and concerns.</p>
<p>Please bookmark our site and visit often!</p>
<p>Like, helloooooo... I did specify in my e-mail (see page 1 of this thread) that I *knew* this was an American issue. Sheesh. Thanks for nothing.</p>
<p>To dalesmom - there is no final verdict yet. I want to contact Chris again to see if he's talked to a Nabisco rep. I'll keep everyone posted.</p>

Posted on: Wed, 04/17/2002 - 11:51am
JoannaG's picture
Joined: 04/24/2001 - 09:00

<p>I received the same underwhelming response as Carolyn.</p>

Posted on: Wed, 04/17/2002 - 11:19pm
smack's picture
Joined: 11/14/2001 - 09:00

<p>I received the same message as Carolyn and JoannaG on April 16, didn't post it. It seems there missing our message and point. </p>
<p>[This message has been edited by smack (edited April 18, 2002).]</p>

Posted on: Thu, 04/18/2002 - 2:04am
anonymous's picture
Joined: 05/28/2009 - 16:42

<p>Same canned response here:</p>
<p>Thanks for visiting our web site. We appreciate your interest in our<br />
Nabisco products.</p>
<p>Nabisco products are not routinely produced on dedicated lines, and our<br />
production schedules are subject to change. If a product is produced on<br />
shared equipment, every reasonable precaution is taken to avoid contact with<br />
the eight major allergens recognized by the FDA--wheat, soy, peanuts, tree<br />
nuts, milk, eggs, fish, and shellfish. </p>
<p>Should cross contact with a food allergen in our production environment be<br />
unavoidable, appropriate labeling of the food allergen is implemented. When<br />
appropriate, allergen labeling is used in addition to, and not in place of<br />
good manufacturing practices.</p>
<p>Please add our site, [url="http://www.Nabiscoworld.com/,"]http://www.Nabiscoworld.com/,[/url] to your bookmarks and<br />
visit us again soon!<br />
<p>Disappointing, isn't it?</p>

Posted on: Thu, 04/18/2002 - 4:38am
Anonymous's picture
Anonymous (not verified)

<p>Now that this is a three pager, I got to read some of the posts previous to my last one on the second page. First of all, my apologies for not having copied my response from Kraft Kitchens into my last post. It was the same one Cayley's Mom received. I am ticked off.<br />
I have e-mailed them again and told them that there response was unacceptable.</p>
<p>erik, it would be wonderful if you could check out the Mr. Christie's plant! I thought I had heard about the re-development of that part of the Lakeshore area. There's some pretty good, lakefront land there, and let's face it, no tourists would be using those motels! [img]http://uumor.pair.com/nutalle2/peanutallergy/eek.gif[/img] If you do get there, please let us know! And at least you don't need directions!</p>
<p>I'm still waiting for my response from Nabisco U.S. who I e-mailed prior to Nabisco Canada. Still hoping that they're really overwhelmed.</p>
<p>Katiee, you're absolutely correct. Strength in numbers!</p>
<p>Oh, did every other Canadian's e-mail from Nabisco Canada say that there were no plans for pb Oreos "at this time"? Mine did. Not really an answer to my question. I guess they'll wait and see how the bloody things take off in the U.S. [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img]</p>
<p>Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]</p>

Posted on: Thu, 04/18/2002 - 7:14am
California Mom's picture
Joined: 07/14/2000 - 09:00

<p>I've only just now become aware of this issue because we were traveling and then moved to a new house, so my computer hasn't gotten any attention from me lately! I am truly devastated to hear about this new oreo product. I did send off an e-mail, and I am so thankful to Cayley's Mom for bringing this to our attention. I hope and pray that we are getting to them early enough to make a difference. I wish they would pull this darn product altogether, but that seems hopeless. Thank goodness for this web-site. Miriam</p>

Posted on: Thu, 04/18/2002 - 8:23am
smack's picture
Joined: 11/14/2001 - 09:00

<p>Thank you for your e-mail Sylvia.</p>
<p>The product that you are inquiring about is an American Christie Product and it is not available in Canada at this time.</p>
<p>As per our allergan policy, we will continue to label our products accordingly. If you have any concerns about peanut/nut cross contamination, please verify that these items are not on the ingredient list when purchasing the product.</p>
<p>Thank you for sharing your questions and concerns.</p>
<p>Please bookmark our site and visit often!</p>
<p>Service Request Number: 1-2741574</p>

Posted on: Thu, 04/18/2002 - 1:27pm
Renee111064's picture
Joined: 07/05/2001 - 09:00

<p>this is the letter that I e-mailed them with.</p>
<p>Dear Sirs,</p>
<p>My six year old has a "life threatening peanut allergy" and only eats Oreo's and Chips Ahoys.</p>
<p>If your company starts making "Oreo PB cookies on lines shared with regular oreo cookies, then my son and all of the "peanut allergic children and adults could never eat another Oreo cookie ever again and feel safe.</p>
<p>I beg of you to keep your regular Oreo cookies on "dedicated lines". MY child started kindergarten this past fall and takes oreo cookies for snack every single day. </p>
<p>I have a family member who works for Nabisco for many years. I have always supported Nabisco and Kraft products, but If Nabisco will not keep their regular Oreo cookies on dedicated lines then I will rethink my ways and boycott all Nabisco/Kraft products.</p>
<p>Thank you for taking time to read my letter.</p>
<p>Here is the response that I received from the Kraft Online team:</p>
<p>Thank you for contacting our web-site!</p>
<p>While we have some products which run on dedicated lines, most of our lines are designed to be convertible to other products with the appropiate sanitation procedures to ensure a safe changeover.</p>
<p>We take special precaution to thoroughly clean and sanitize all our production lines between product changeovers.</p>
<p>We build these cleaning procedures into our safety systems to make sure there is no carry over from allergenic proteins, for example when switching from nut-containing products to one without nuts.</p>
<p>We are confident in the sanitation procedures we have in place.</p>
<p>Well that is the response that I received. They may feel comfortable in regards to their procedures but I certainly do not.</p>

Posted on: Fri, 04/19/2002 - 4:28am
smack's picture
Joined: 11/14/2001 - 09:00

<p>This came today in response to my question if we can bring a tour in to observe their sanitization process they use for cleaning their machines.</p>
<p>Thank you for your e-mail.</p>
<p>Unfortunately we do not offer tours to the public at this time. I will forward your suggestion in having tours of our facilities to the appropriate department.</p>
<p>Thank you for your interest in our company.</p>
<p>Ilona<br />
Kraft Kitchens</p>
<p>Service Request Number: 1-2859879</p>
<p>P.S..I thought every factory offered tours?</p>


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