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Peanut Allergy
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Food Allergies
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I saw the new Oreos in the supermarket today. I guess I had some small form of denial working until I saw them with my own eyes, because when I looked at that package today I almost cried. I broke the news to Kevin a few days ago; he really howled. I feel like contacting a Nabisco grand poobah, and asking them to come to my house and explain this to my son.
Amy
Here is the response I received from Kraft Kitchens on behalf of Nabisco Canada. They still didn't answer me directly about whether there is a concrete barrier in the plant on Lakeshore Blvd. West, as I have asked (so erik [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] will have to make a trip there for sure [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] ) but I guess this is as far as I'm going to get with them. Also, has anyone else not had an answer from Nabisco U.S.? I haven't.
Here's the Canadian answer:-
Thank you for your e-mail Cindy.
Further to my initial e-mail to you:
The product you are inquiring about, "Oreo Double Delights" - a peanut butter
Oreo product, is made by a U.S. copacker for the US market.
At the bakery where Peanut Butter Chips Ahoy are made, products made for the
Canadian market that do not contain peanuts as a component in the ingredient
line, continue to have a peanut warning. - " May contain trace amounts of
peanut/nut residues".
I hope this information is helpful.
Christina
KRAFT Kitchens
Service Request Number: 1-2724693
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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I'm semi-stuck in the house for a few days, and have had plenty of time to dwell on this Nabisco situation. So I decided to write a letter directly to Nabisco's CEO. When I called Nabisco for the name and address, they balked over giving it to me. However, I eventually got it. Here it is -
Betsy Holden, CEO
Kraft Foods
1 Kraft Court
Glenview, IL 60025
The customer rep asked if she could help, and I told her quite frankly probably not. I told her of our experiences getting conflicting information, and she told me that their latest information is that the peanut Oreos will be made in a separate facility, and that if they have to alter a run the packaging will reflect that.
Think I'll get a response?
Amy
Why do they keep talking about where those Oreos are "going to be made"? They're making them now!
I have been so busy with things here that I have not had a chance to let you know that I did mail about the pb oreo cookies. no response yet. take care claire
I just called Nabisco and for the second time I was told that the pb oreos are made in a separate facility than the other oreos.
Here's the reply I received today after my latest reply to Nabisco (Kraft On-Line Team) stating their original response was "unacceptable".
"Thanks for visiting our Web site again. We certainly appreciate your taking
the time to contact us. We do understand your concern. We hope this
information is helpful to you. As you know, we have recently launched OREO
Double Delight Peanut Butter 'n Chocolate Creme Chocolate Sandwich Cookies
that contain peanut.
Our other OREO products (OREO Sandwich cookies, DOUBLE STUF, Chocolate Creme
OREO, Mini OREO, Chocolate Mini OREO, Fudge Covered OREO, White Fudge
Covered OREO, Fudge Covered Mint OREO, Halloween OREO, Smilin' OREO, Spring
OREO, as well as OREO Crunchies, Crumbs, Crusts, and Cones) are manufactured
in other facilities or on other lines and do not contain peanuts.
We ask that you continue to check the ingredient statement on all products,
as production schedule for new and existing products are always subject to
change.
We do hope that you find this helpful. Thanks for contacting us again."
At this point I don't know what to believe! I just stopped purchasing them and started baking cookies myself.
------------------
Stay Safe,
Fran
How aggravating is this? In light of the email from Kraft/Nabisco that Fran just received, above, I sent the following message:
_____________________________________
I just have to follow up with another question...I belong to a large online
community of people with, and parents of children with, severe food
allergies. In the past two days, several members have emailed Kraft and
received a different answer than the one I received previously. That is,
they have been told that the Peanut Butter Oreo's are being made on
completely different lines than the other Oreo products.
Could you please clarify which is true? Are the PB Oreo's being run on the
same productions lines as the regular Oreo's, or are they run on separate
lines?
___________________________________
And guess what? I got the EXACT same response I received the first time...and I even copied the initial response into my email above!
____________________________________
Thank you for visiting our web site!
We will still have the regular oreos available
While we have some products which run on dedicated lines, most of our lines
are designed to be convertIble to other products with the appropriate
sanitation procedures to ensure a safe changeover
We take special precautions to thoroughly clean and sanitize all our
production lines between product changeovers
We build these cleaning procedures into our safety systems to make sure
there is no carryover from allergenic proteins, for example: when switching
from nut-containing products to one without nuts
We are confident in the sanitation procedures we have in place
Please add us to your bookmarks, and visit us again!
_______________________________________
What is going on here? I'm really angry now...all I want is a straight answer...
Lori
Both times that I have called, the reps. have read me the same statement from the computer but then go on to say more specifically that the pb oreos are made in a separate facility. Is it possible that if you e-mail them, you automatically get the canned statement that someone in the PR department has written and if you call you get more accurate info?
Does anyone know who the president of Kraft is??? Maybe we can start handwriting letters to the president in regards to keeping oreo's safe. If we can inlist our friends and families and any organizations that we may belong to,to send letters on behalf our our PA children/adults maybe then we will get some results from the company.
My brother in law works for Kraft/Nabisco in New Jersey so I will e-mail my sister to get any of the head honcho's names and addresses for the company. I will let everyone know as soon as I can get any information.
Best wishes,
Renee [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img]
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