NESTLE CANADA PRODUCTS NO LONGER SAFE: SMARTIES COFFEE CRISP ETC!

Posted on: Thu, 04/19/2001 - 1:29am
katiee's picture
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pI am so UPSET I can hardly type this. I just heard on our local radio station (which I confirmed with their news room by phone) that Nestle Canada will be issuing new labeling with ALL of the products which we a PA consumers have considered "SAFE" in the past. I'm not sure of the implementation date or the reason but ALL these products will now carry the "MAY CONTAIN TRACES OF PEANUTS AND/OR NUTS"./p
pIf ever there was a reason to TAKE ACTION this is it. I am so unbelievably upset by this change in policy I can hardly think straight! We need to start an e-mail campaign and let them know just how this is going to affect our kids! I will be calling them as soon as I get my dd on the school bus. Please e-maill me if you are interested in my plan of action! [email]mktheriault@home.com[/email]./p
pKatiee/p

Posted on: Thu, 04/19/2001 - 1:46am
yarnwoman's picture
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I don't want to rock the boat but isn't this what we were just asking Kellogg's to do. To let us know what might have peanuts or been exposed to peanuts.Maybe Nestles Canada was never safe. ANd do to all of our phone calls on our own to various companies they decided to make sure we knew there could be a problem with this candy. Maybe when we recontact Kellogg's we could use Nestles Canada as an example of what we want to see from them.

Posted on: Thu, 04/19/2001 - 1:56am
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In all of my contact with Nestle Canada, they have proven to be a very Allergy Aware company, in fact, after receiving material from them I felt completely safe giving my son their products! That's what is so sompletely upsetting about this about face in their labeling policy. Once I contact them, I'll have a better idea for the reason(s) for the change and will post here.
Once all is said and done, in Canada anyway, I don't believe there will be a single chocolate treat that I can give my son. Having the alternative of ordering from Vermont is great but when you dollar is worth so much less vs the American dollar, it is NOT an option for many of us!
Can you tell I'm upset? You bet and I plan on doing something about it however insignificant it may ultimately turn out to be.
I apologize if I sound harsh...
Katiee

Posted on: Thu, 04/19/2001 - 2:07am
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Joined: 05/28/2009 - 16:42

Okay -- HELP. My mom was kind enough to go out of her way for us and buy a half case of huge KitKat bars for our Easter basket, and for ongoing treats. We have eaten three of them -- twenty-one to go. ARE THESE "SAFE"?
Is Nestle announcing a change in process, with an according change in labeling, or are they just changing the label to reflect a product that has in fact been unsafe all along???
These were such a pleasure for us -- along with the Smarties we received at Christmas -- a little chance for Matt to have a "normal" treat from time to time. He is still so unused to sweets that it would bring tears to your eyes to watch him savor *part* of a candy bar -- his eyes twinkling, and a grin from ear to ear...
I am all for good labelling -- believe me! -- but if these have been unsafe, and Nestle just leading us along -- aaarrrggghhh.
Will be watching this thread intently.
Sue

Posted on: Thu, 04/19/2001 - 2:37am
EILEEN's picture
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Katiee, I posted this today in the Samerties thread and in ALerts before I read your thread. It confirms your fears.
[url="http://library.northernlight.com/FB20010419770000453.html?cb=0&dx=1006&sc=0#doc"]http://library.northernlight.com/FB20010419770000453.html?cb=0&dx=1006&sc=0#doc[/url]
Popular chocolates no longer safe for children with peanut allergies; children, families, schools, daycares need warning, says organization
--------------------------------------------------------------------------------
Story Filed: Thursday, April 19, 2001 9:41 AM EST
TORONTO, Apr 19, 2001 (Canada NewsWire via COMTEX) -- Today, Nestle Canada Inc. announced that five of its confectionery products -- Kit Kat, Aero, Coffee Crisp, Mirage and Smarties - will no longer be safe for people with peanut and nut allergies. The decision has caused concern for the safety of Canadians with life- threatening peanut and nut allergies, primarily children. There could be more than 500,000 Canadians allergic to peanuts or other nuts who need to receive this message.
"These five products, particularly Smarties, are staple treats in the homes and schools of children with life-threatening peanut and nut allergies," said Dr. Jane Salter, president of the Anaphylaxis Network of Canada, a charitable organization that represents people with life-threatening allergies (anaphylaxis). "They have been widely promoted for many years as safe treats. We are very concerned that people may continue to use these products, putting children at risk. We need to get the message out that these products will no longer be safe for people with peanut and nut allergies."
The Anaphylaxis Network of Canada lobbied Nestle to reverse its decision, particularly since the company has supported educational initiatives of the organization and promoted these products as safe treats for people with peanut and nut allergies.
"It may seem like much ado about nothing - after all, it's just chocolate," Dr. Salter said. "This decision, however, will have a potentially dangerous impact on people who live with these allergies. Very few chocolate bars or candies are safe for them. Most contain peanuts or other nuts, or have been exposed to them in the factory. Just one tiny bite of a product with nuts or nut residue can cause a fatal reaction.
"Allergic children have been taught that these products are safe and the message has been extended to the community at large. Unless families, schools and daycares are adequately informed, these children could be at serious risk," she said.
Ingredient labels on the Nestle treats will now state; "Allergy Alert; May contain traces of nuts/peanuts". Dr. Salter asked her peanut-allergic 10 year-old if she would think to check the label on familiar, trusted treats. Recalls Dr. Salter, "She said, 'No, Mom! Would I check the ingredients of milk?' And she is not alone in the degree to which she trusts these Nestle products."
People with life-threatening peanut and nut allergies must choose all food with great care and read the food label every time. In a recent U.S. study of deaths from severe food allergy, 94% were due to peanut or nut allergy. Despite the fact that 97% of the victims knew that they were allergic to a specific food, not one of them was aware that the food they were about to eat contained the life-threatening ingredient.
At the same time, people with life-threatening peanut and nut allergies are facing a smaller selection of products billed as nut-free. "Nestle Canada is not the only company that has discontinued nut-free products," said Dr. Salter. "We need to look at why this is happening, and how we can ensure that the growing number of people with life-threatening food allergies have safe access to a wide range of foods in the future."
Parents and their children with peanut and nut allergies are available to talk about living with this life-threatening condition. Dr. Salter is also available for interviews.
CONTACT: For further information: and interviews with families, call: The
Anaphylaxis Network of Canada: (416) 785-5666; To speak with Dr. Salter
directly: Dr. Jane Salter, President, (416) 785-5666, (416) 484 0837 or
(416) 738 5263;

Posted on: Thu, 04/19/2001 - 2:39am
katiee's picture
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"As of January 1, 2002, Nestle prosucts such as Kit Kat, Aero, Smarties, Coffee Crisp and Mirage will no nonger be produced in a nut free facility." This is a recording plsyed on their 1-800 387-4636 line while I am waiting to spek to a representative. So based on this, the current products on the market are still "safe" but will no longer be safe as of the January 1, 2002 date.
Katiee

Posted on: Thu, 04/19/2001 - 2:39am
EILEEN's picture
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Joined: 04/06/1999 - 09:00

Katiee, I posted this today in the Samerties thread and in ALerts before I read your thread. It confirms your fears.
[url="http://library.northernlight.com/FB20010419770000453.html?cb=0&dx=1006&sc=0#doc"]http://library.northernlight.com/FB20010419770000453.html?cb=0&dx=1006&sc=0#doc[/url]
TORONTO, Apr 19, 2001 (Canada NewsWire via COMTEX) -- Today, Nestle Canada Inc. announced that five of its confectionery products -- Kit Kat, Aero, Coffee Crisp, Mirage and Smarties - will no longer be safe for people with peanut and nut allergies. (read full article from link)

Posted on: Thu, 04/19/2001 - 2:57am
katiee's picture
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Joined: 05/09/2001 - 09:00

I spoke to Nestle and the response I received was less than satisfactory. The basic reasoning is that the decision was made because a great number of people WANT peanut products vs the small number of us who do not want peanut products.
I contacted the Anaphylaxis Network of Canada and they requested that we sent letters voicing our concerns directly to Nestle Canada Inc.
North York, Ontario
M2N 6S8
as well as a copy of our letters to them at [email]anaphylaxis@lefca.com[/email].
Thank you Eileen for posting the information.
The Anaphylaxis Netwark of Canada felt that the only way we may be able to change their upcoming policy is to contact Nestle en masse.
I hope it works, I let Nestle know that I would be boycotting their products and would not hesitate to tell anyone who will listen to do the same. I also let the Anaphylaxis Network know that I would be posting this information on this site in the hopes that other PA families would join the e-mail campaign.
Thanks
Katiee

Posted on: Thu, 04/19/2001 - 3:06am
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Joined: 05/28/2009 - 16:42

What is up with this??!! Why are they doing this? Have their products been unsafe all along or are they changing their manufacturing practices?
I'm with you Katiee - all the way!! Let's e-mail until their computers break down! Oh, I feel completely betrayed! I feel like asking Nestle to come to my house to explain why Cayley can't have her favourite treat anymore! They can deal with her tears (aside from my own tears - this is a real kick in the pants for us).
Let's get to the bottom of this! ASAP! I'll do anything to help!
Carolyn

Posted on: Thu, 04/19/2001 - 3:27am
Anonymous's picture
Anonymous (not verified)

Well, Katiee, I'm in here posting and then off to close my Smarties sending thread. I am SO upset.
I called Nestle Canada at 1-800-387-4636 and spoke with Christopher at extension 6623. He was very nice and seemed to understand my concern.
Although Mirage, KitKat, Aero, Coffee Crisp, and SMARTIES will not become "unsafe" until January 1, 2002, they are going to start labeling the products as "may contain" NOW to get the public used to this. I am SO upset.
I don't allow any "may contain" products in my home and even if I know that they are in fact "safe" until January, how can I explain to Jesse, who is beginning to read labels, why I have a "may contain" product in the house?
Christopher did say that I could yes, stockpile the "safe" candy. They have a shelf life of between 40 and 52 weeks.
The plant where these products were being made had been completely nut free so they had always been "safe". He did say that it was an economic decision based on a study or survey that concluded more people wanted peanuts/nuts in their chocolate bars than those who didn't.
He was very pleasant to deal with and then asked if he could take my demographics. LOL!
Name, address, telephone number. He also encouraged me to voice my concerns through the Anaphylaxis Network of Canada, which I see has been noted above, along with an e-mail address.
I simply cannot believe that I have to tell my poor wee guy that Smarties are no longer safe. The only consolation I got from this is that I know the American friend I just sent a batch to received "safe", not questionable Smarties.
I am very upset. I believe I went through all of my concerns with Christopher and told him how NESTLE of all manufacturers had been my first choice for chocolate bars. I even told him about the Smarties thread!
I'm closing 'cus I'm going into rant mode and it won't do anyone any good.
And I actually beg to differ with them about the numbers of people who want peanuts versus those who don't. Why do they have the pre-recorded message on the CSR lines until you speak with an operator unless they're being deluged with calls? Idiots! [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img]
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
------------------

Posted on: Thu, 04/19/2001 - 5:11am
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Joined: 05/28/2009 - 16:42

Well, here's the Nestle Canada "contact us" link at their web site. I hope everyone can let them know how disappointed we are:
[url="http://www.nestle.ca/english/utilities/contact.html"]http://www.nestle.ca/english/utilities/contact.html[/url]
Here's what I wrote them a short while ago:
~~~~~~
I am extremely disappointed to hear that the peanut allergy community can no longer depend on Smarties, AeroBars, Coffee Crisp, etc. to be a safe treat. Is this the trend of the future? Instead of manufacturers following the GMPs to provide treats for food allergic people, we will instead be effectively frozen out of the market?
Is Nestle in some sort of financial difficulty, that this decision to add more peanut products to an already glutted market will somehow bail the company out of trouble? We Canadians are so proud of our easy accessibility to safe chocolate treats, that many of us send them to our American friends. It has become a mini-industry among the peanut allergy community. Please check the web site PeanutAllergy.com, to find the many discussions about, and kudos to, your company, so that you may fully realize the sense of betrayal we felt, upon reading about your decision.
I always go by the old adage, "if it ain't broke, don't fix it". When did Nestle become "broken"? I find it hard to believe that the general public, upon hearing that your company is our only source of safe chocolate treats, would forge ahead with the idea to produce more peanut products. Perhaps you should have put this question in your survey, or whatever you used to decide upon this new policy. "If you knew that peanut allergic individuals could no longer purchase ANY safe chocolate because Nestle intends to manufacture more peanut products, would you still want us to go ahead with this plan, or do you feel enough peanut products are already available on the market?"
I think this is a valid question that wasn't asked. I don't think most of the general public is despicable enough to deny children chocolate treats. Unfortunately, it falls upon my shoulders to tell my 3 1/2 year old daughter that she can no longer have Smarties on her birthday cakes, and she can no longer indulge in her favourite "bubble bar" (Aero). Just one more way she'll be "different" from all the other kids - no more chocolate bars. Wish me luck trying to explain this situation to her - at this point, I cannot find the words.
I strongly encourage you to reconsider this new policy. Do not take away our treats! Surely there are other alternatives or compromises that can be made. Peanut allergy is on the increase, not the decline. More peanut-free schools are available for us each year. Where do you think these teachers get their class treats? I do not think you are seeing the big picture in this, and I strongly urge you to look at all the possible implications before you proceed with this plan.
Please become, once again, the Nestle I know and trust. You cannot comprehend the betrayal we feel - you simply cannot.
Sincerely,
~~~~~~~
Even my mother was upset with this, and she is one of those "now dear, don't rock the boat" type of people. I've got my MIL on board too, as well as my brother and, of course, my DH. I have a feeling my DH's e-mail will not be as "nice" as mine - he's pretty darned steamed, to put it mildly.
Remember! For every letter a food manufacturer receives, they assume 200 other people feel the same way, but didn't write. We can make a difference in this, I hope! Let's go!

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