Kraft -USA only

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I have read many posts as to the safety of Canadian Kraft items. Can anyone clarify the status of Kraft USA labeling policies and product safety for peanut allergies? Thanks!

On Mar 5, 2003

Canadian Kraft safe? Votes still out on that one. They insist on keeping their *trade secrets* so they can keep their product too.

Sorry for the mini-rant.

On Mar 5, 2003

Hi AnnaMarie,

It sounds like you have not had a good experience with Kraft Canada. In my opinion they are allergy aware and everything I have read about them gives me confidence in their products.

They have also provided me with information when I have had questions. In 2002, I was curious about Bakers chocolaote and refrigerated pudding cups, and this is the reply that I received to my email asking whether they labelled for cross-contamination concerns:

[i]Thank you for your recent e-mail.

If there is a risk of peanut contamination in the product, then this will be included in the ingredient line as you have indicated. The BAKER'S chocolate and Refrigerated JELL-O Products are manufacturered in nut-free facilities. I hope this helps.

Please visit us again soon.

REF#: 15568755-1

Kraft Kitchens Canada[/i]

On Mar 6, 2003

Eric, maybe it's time for me to check with Kraft again.

When I contacted them about various products the answer was always the same. We clean our machines. They won't even answer whether a particular allergen runs on the same line.

I even asked what they used to clean their lines. There was a posting on pa.com about what to clean public places with (lunch trays etc.) and I figured if someone had a good cleaner for *protein carrying oil* I wanted to buy some of that.

If they are now willing to share information regarding what runs with what that opens a lot of pre-packaged food for me.

On Mar 6, 2003

Hi AnnaMarie,

Yes, they may have changed their policies since I last contacted them (it was in early 2002, almost a year ago).

I'll try to contact them again and see what type of response that I receive.

By saying you are not comfortable with Kraft, does that mean you do not purchase any Kraft products (ie: Christie cookies such as Oreo, etc)? I'll post the response I get from them. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

On Mar 6, 2003

Are the last couple of responses addressing Canadian Kraft? I was not certain, and since I am from the U.S., I wanted to be sure I am collecting the appropriate information. Does anyone have more information on US Kraft? Thanks!

On Mar 6, 2003

First, sorry for taking this posting off topic. Erik and I are talking about Kraft Canada.

I just got off the phone with Veronica 1-800-567-5723 (Kraft Canada). Now I'm even more upset.

She said if peanuts are added as an ingredient they are listed. She had to check regarding sesame seeds. I thought it was against the law to actually ADD an ingredient and not list it???? Apparently they do list it as it is in the top 10 allergens.

I specifically asked "Does your company put an allergy warning if a product runs on the same line as peanuts?" Answer NO they feel they clean the machines appropriately.

I advised that since I have been hospitalized for ingesting trace amounts i will continue to avoid ALL KRAFT PRODUCTS.

And yes, Eric, I do try to avoid ALL. This is very difficult since they produce under so many names.

On Mar 6, 2003

Quote:

Originally posted by NewNutAllergy: Are the last couple of responses addressing Canadian Kraft? I was not certain, and since I am from the U.S., I wanted to be sure I am collecting the appropriate information. Does anyone have more information on US Kraft? Thanks!

All of the posts in this thread were about Kraft Canada.

I hope some of the PA members from the USA will have some information for you about Kraft USA that they can post here for you. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Yes AnnaMarie - that is why I was asking about if you avoid all Kraft products. Kraft seems to produce 25% of what is in the grocery store either through themselves or through subsidiaries. It must make your grocery shopping a challenging experience since you can not buy any Kraft products. [img]http://uumor.pair.com/nutalle2/peanutallergy/frown.gif[/img]

[This message has been edited by erik (edited March 06, 2003).]

On Mar 6, 2003

Re: Kraft USA

I posted our experience with a reaction to Oreos (main discussion board) in mid-February. I contacted Kraft and never received a response. I had mistakenly let my child eat an Oreo, as I thought Oreos were OK. I had not realized that there are now varieties of Oreos with peanut flour. No response from Kraft. I miss the old labels and information Nabisco gave out before they were taken over by Kraft. I no longer buy Kraft products. Rainey

On Mar 6, 2003

There are several Nabisco products we always used and continue to use since we used them before ever knowing about our PA in our dd. Technically, Nabisco is now Kraft. We use Teddy Grahams, Honey Maid Graham crackers, Triscuits, Wheat thins, regular plain Oreos, Fig Newtons, all without incident.

I called specifically on ice cream cones recently and got their allergy policy, which was about labelling if they thought there was any risk. I decided to add the cones to our list, since it is a rare treat, and since we use all these other products without incident. Now, not sure about Kraft(original Kraft) products though, but they are a common entity, it seems, now.

It is a comfort zone thing, and a sensetivity thing, depending on your child. We do not add many, if any products without phone calls, but outside of candy and ice creams, I have kept with some major brand products we always used before the allergy. becca

On Mar 26, 2003

I called Kraft USA yesterday and was told that if there were even a chance of cross-contamination, meaning a product was made on the same line as an allergen-containing product or in a facilty that manufactures peanut products, it would be listed. To me, that sounds like the same policy as General Mills. Has anyone else gotten a similar response recently?

Jackie

On Mar 26, 2003

No, not lately. Why bother? If it took them four years of constant complaining, they certainly can't be very aware of the magnitude of the problem. I will never again purchase ANYTHING from Kraft or any of their subsidiaries. (And yes, I [b]do[/b] mean that. This includes Nabisco, Oscar Meyer, and Jello, among others. They still don't label things that pretty obviously ought to be labeled as "shared lines" or "may contain" in my opinion.

The last time I spoke with them (a year ago)I became so enraged over their CYA double-speak that I will NEVER give them another cent of my family's money. I was investigating an anaphylaxis incident (and told them so) and they STILL wouldn't release information about shared lines/facilities. Those good people at Kraft/RJR can go to H-E-double toothpicks. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

On Mar 27, 2003

That's unfortunate...the person I spoke to was very pleasant and helpful. They do have a lot of products my daughter likes and to date we've never had a problem, so I've decided to continue to buy Kraft. They may not be calling out the allergens/may contains, etc., but according to the person I talked to if there's even a chance of cross contamination it would be in the ingredients list.

On Mar 27, 2003

I also feel fine about giving my child Teddy Grahams and also Kraft mac and cheese.

Jaime

On Mar 27, 2003

Just for your information (so that you know who you are dealing with when it comes to those nice people at Kraft)

[url="http://www.altria.com/about_altria/01_04_02_kraftfoodsnorthamerica.asp"]http://www.altria.com/about_altria/01_04_02_kraftfoodsnorthamerica.asp[/url]

[b]Yes, yes- those same nice folks from Planter's peanuts.[/b] The whole company isn't exactly all about their consumers, though, are they? After all, these are the same nice people who own Philip Morris, too.

(And no, I am not saying anything about anyone's comfort zone-I am just saying that you should know where your money is going. If you buy from Kraft, it is going to the organization that is also Planter's.)

[This message has been edited by Corvallis Mom (edited March 27, 2003).]

On Mar 28, 2003

Do you really think that just because a company makes peanut products means they don

On Mar 28, 2003

I think almost every company out there makes some type of nut products.

For example, Nestle Canada has the nut-free bars, but in a different factory they also make peanut chocolates (ie: peanut Turtles, etc).

The important thing is that the company makes an effort to ensure that they properly label their products so we will know what is safe for us to buy, and fortunately the majority of companies in Canada do this [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

On Mar 28, 2003

Why would anyone here voluntarily give their money to the peanut board??? (at the risk of sounding like river [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] )

Planter's spends a TON of lobbying/marketing money in the USA to prevent the very protections we would like. (pn free airlines, etc.) To think anything else is just naive. I am not saying that this company is "evil" or anything of the kind- but their interests are definitely NOT those of our community.

I don't boycott Nestle or a great number of other companies which produce foods I cannot consider using- this is about Kraft in particular and what I feel (personally) is their gross misrepresentation. Just as someone else posted, I never got any follow-up call and also never got any answers about whether or not a particular product was made in a facility or was sharing a production line. (and I had all the information they needed to check) They would not (no, not "could not"- "would not"- I asked specifically) tell me, even when I explained that I was investigating an anaphylaxis incident that resulted in hospital treatment. I called several times with the same exact results- it was company policy. I was basically told that they didn't need consumers like me if I wanted to know all that stuff. "Our ingredient labels are the best source of information..." blah blah blah. "We follow GMP... we do not feel that products without warnings have *much* risk of cross-contamination," so they don't feel it is appropriate to reveal details of manufacturing environments. (emphasis mine) I have NEVER had this experience with another company. Since when is it a trade secret to tell a parent on the phone whether or not they are running boxcars of unshelled peanuts through a cereal facility??

If you don't think my assessment is accurate, check the thread with the "standard questionnaire" and try it out on Kraft sometime. I would be willing to reconsider if someone runs through the whole thing with something like Oreos or Cheez-Its. Quaker cerals once sounded pretty good to me too until I pressed them with some of the harder questions that appear on that form! And no, it isn't an impossibly high standard- try it out with General Mills.

This thread was about Kraft USA, yes? I am not posting in the other thread about a particular product which I have no experience with. I merely contributed some [b]information[/b] that was relevent to this thread. I'm sorry if my [b]information[/b] bothered anyone. (No- that's not true, is it? Maybe it [i]should[/i] bother us to help Planter's bottom line.) Forgive my nastiness, but I thought people wanted information- and I thought that meant even information that wasn't what you wanted to know.

Editing to add info:

Kraft produces a slick consumer friendly magazine (that they were kind enough to send me after I mailed them with my complaints) which leads me to suspect that if anything, they have gotten more savvy about fielding our questions so that they give SOME of the right answers... in the December issue, there on the same page where a crab/shrimp dip was oh so helpfully tagged with a prominently boxed note reminding nice party hosts to label this food "since shellfish allergies can be serious,"(the emphatic implication was that most food allergies were nothing to worry about but that shellfish could be) were several recipes including nuts (and even peanuts). Also in this issue were recipes which included pn and PB as "hidden ingredients." Funny, don't you think, that they didn't see fit to mention the most deadly food allergy in the US while they were at it. They must not process shrimp themselves.

[This message has been edited by Corvallis Mom (edited March 28, 2003).]

On Apr 19, 2003

Well, I can understand because I HAVE completely boycotted nestle us (except the purina-I can't afford science diet or iams). But we get way too many things from Kraft/Nabisco that we can't get from another company. I will only use things we have been using with no problem, and always check labels. Otherwise we would get no cheese (only generic is available here other than kraft and sargento, which I don't trust sargento after getting conflicting info about their snack packs), mac & cheese, graham crackers, ritz, miracle whip, etc etc etc. I wish I didn't have to fund the peanut board but I don't have the time, energy or know-how to make all these things from scratch.

Gale

On Apr 19, 2003

gmom- I see you boycott Nestle USA...I thought they were safe and always label for cross contamination? I buy Nestle choc chips occasionally...should I stop?

On Apr 19, 2003

I boycott nestle for more reasons than PA but it started when I called a few years ago and was told the choc. chips would soon have a 'may contain' label. I asked if the manufacturing process had changed and she said no. So I asked if it was unsafe all along and she said 'I guess so'. I wasn't happy. At the same time, nestle had the slice and bake cookies with no warning on the label even though they told me that the nut ones are run on the same lines. They couldn't give me a reason why they neglected to label them, but it made me not trust the rest of their labelling all of a sudden. I'm also participating in the WHO boycott of nestle, but that is not PA related (I don't buy any nestle products, even stouffers, libby's, etc). I buy chocolate chips from Guittard (sam's club) or Kroger brand for the non-semi-sweet varieties. I think Hershey is supposed to be safe also.

Gale

On Apr 19, 2003

Quote:

Originally posted by Corvallis Mom: [b] I merely contributed some information that was relevent to this thread. I'm sorry if my information bothered anyone.

Forgive my nastiness, but I thought people wanted information- and I thought that meant even information that wasn't what you wanted to know.[/b]

Hi Corvallis Mom,

Yes, people here at PA.COM do want information. Your information did not bother me as I found it informative. I know the thread was about Kraft USA, but I just had mentioned that Nestle Canada (which is very PA aware) also uses peanuts, so that my point of view was that proper labelling and production environment/lines knowledge is the most important thing since it is very difficult to find companies that don't use nuts in some area of the company. My post should not have been interpreted as stating that your information was not informative and not welcomed so I thought I would clarify myself as I hope it wasn't my posting that made you feel nasty.

To repeat, my point was [i]"The important thing is that the company makes an effort to ensure that they properly label their products so we will know what is safe for us to buy, and fortunately the majority of companies in Canada do this"[/i].

[This message has been edited by erik (edited April 19, 2003).]

On Apr 19, 2003

Quote:

Originally posted by Corvallis Mom: [b]This thread was about Kraft USA, yes? I am not posting in the other thread about a particular product which I have no experience with. [/b]

I missed the [i]"(in the other thread") [/i]the first time I read your posting - which other thread are you referring to?

[This message has been edited by erik (edited April 20, 2003).]

On Apr 21, 2003

Either of them [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] (One about Teddy Grahams, the other about another product - I forget which... both threads were running at the same time my post was made.)

And no, I was definitely NOT offended by your remark- which I understood was about Nestle.CA I don't boycott companies which reveal information that I need- pure and simple. (Even if they use pn in their products.) I try to give my business to those who are proactive about labeling- like General Mills.

The thing I objected to was the inference that I am "punishing" Kraft for sins of the past- I have yet to see ANYTHING or hear from anyone (even off-line) which changes my understanding that Kraft (and their subsidiaries) still refuse to divulge processing information to consumers who call asking for it. This is just wrong. Why on earth would I call and want to know if Minute Tapioca is made in a dedicated facility if I didn't feel I *needed* to know that??? Their refusal to tell me, is in my opinion, removing a choice that my family ought to have. We make the choice (based on reaction history) to avoid products which are produced in facilities which process pn- and we ought to be able to know whether or not this is the case. Our only recourse is to assume (right or wrong) that ALL of the products the company makes are produced in an unsafe environment.

THAT is my complaint about Kraft.

On Apr 21, 2003

I have stopped using a lot of Kraft and Nabisco products (my PA child has none) because of the answers I have received when I've called. I was told that there are no designated lines. I've been told that they clean equipment and if things are run on the same line to check the packaging because schedules always change (shouldn't everything be labeled then?). When I called about Polly-O ricotta I was told straight out that it wouldn't be safe. I've called about Jello, Macaroni and Cheese, Nabisco Teddy Grahams, Capri-Sun, Kool-Aid, Cream Cheese, Oreos, etc. None are run on designated lines. I was read a statement that Oreos were safe and when I questioned the representative on the phone about her just telling me that nothing was run on designated lines, she just repeated what she had just said.

If a product is made on the same line as a product with an allergen it should state it whether the equipment is cleaned or not. Let us know all the facts and then we can decide if we want to buy the product or not. What if there is a product that is run on a line that is peanut/dairy/ or whatever free? It would be nice to know.

When Hershey's (USA) changed their labeling on Kit-Kats, I was disappointed, but grateful that it was there.

[This message has been edited by Emmie (edited April 21, 2003).]

On Apr 21, 2003

Emmie-does your child not eat any graham crackers or ritz-type crackers at all? What about mac & cheese? We do buy hodgson's mac & cheese but my kids prefer the kraft kind. What about frozen pizza? Do you use it? We have always used tombstone-we tried another brand (can't remember what) and they didn't like it. I didn't like it as much as tombstone either.

If they do eat the crackers, what brand do you buy? I can only find keebler and nabisco and I trust keebler less.

Gale

On Apr 21, 2003

No to all the above. He used to eat Ritz years ago, but he isn't big on crackers. He also ate the Handi-Snacks and Lunchables, but I started noticing hives when he ate them.

My non-pa son is the Ritz fanatic. He still eats them. My pa son gets a lot of gas from pizza, so we stay away from that.

I would love to find another brand of crackers and Graham crackers. Please post if anyone knows of any.

For Macaroni and Cheese I use a recipe I found somewhere.

I am very grateful that I found this site because of all the insight and information I have gotten from everyone.

On Apr 22, 2003

Look to my post from yesterday titled 2 Bremner companies under safe/unsafe manufacturers. You might find some ideas for crackers and snacks there. However, since I am a new PA mom please call yourself in order to make sure that all info is correct and doesn't chnage from what I was told. Please let me know what they tell you. Also, I spoke to New Morning company today and they make cinnamon grahm and regular grahm crackers in a nut free plant. They are found at health food stores. Note - they make other products at plants with nuts.

On Apr 25, 2003

Thanks Danielle for the information about the Graham Crackers. I will pick up the Bremner crackers the next time I go shopping.

Don't sell yourself short because you are new to this. You have contributed a lot of helpful information already.

On Apr 27, 2003

Thx Emmie - that is so nice of you to say.

Quote:

Originally posted by Emmie: [b]Thanks Danielle for the information about the Graham Crackers. I will pick up the Bremner crackers the next time I go shopping.

Don't sell yourself short because you are new to this. You have contributed a lot of helpful information already.[/b]

On Oct 28, 2003

I called Kraft today to specifically ask about HoneyMaid Graham Crackers. The person I spoke to read me a statement that said they do their best to clean the lines if a top 8 allergen is used on the line and if they cannot avoid contact with the allergen they will label the product. She interpreted this to mean that 'if it is not labeled it is not made on the same line as products containing the allergen.' I told her repeatedly her interpretation was incorrect and I needed to know if peanut containing products were made on the line. She went to her supervisor who told her to read me the statement again. She said they have no info at all about what is run on which line. I asked repeatedly to have someone contact me who had this information and she said she would note my comment that this information shoudl be available but that nobody would be able to contact me.

On Oct 29, 2003

Quote:

Originally posted by erik: [b] All of the posts in this thread were about Kraft Canada. [/b]

[img]http://uumor.pair.com/nutalle2/peanutallergy/confused.gif[/img] Actually the thread title is Kraft-USA only.

Gale

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