Kandoo by Pampers

Posted on: Mon, 03/13/2006 - 12:39pm
anonymous's picture
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Joined: 05/28/2009 - 16:42

Has anyone tried this body wash and shampoo? I bought this tonight but I am waiting to call in morning. Does anyone know anything about this product? What about the huggies giggles?

Posted on: Mon, 03/13/2006 - 8:46pm
Gilli011's picture
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Joined: 12/05/2004 - 09:00

Hi,
We use this product all the time, shampoo and hand soap. I called the company and they assured me it was safe. We haven't had a problem with it.
Cheers, Gilli

Posted on: Mon, 03/13/2006 - 11:40pm
tidina's picture
Offline
Joined: 01/26/2005 - 09:00

we use the kandoo wipes in the potty. i called about the wipes and soaps. they said not nuts but have to research shea butter and want a doctors note. i think the johnsons buddies may have derivatives.
RESPONSE
Our consumers mean a great deal to us, and we're sorry you were unhappy with the service you received when you contacted us. Our goal is to provide excellent service to all consumers who reach us, and we appreciate learning of your unusual experience. I'm sharing your report with our Consumer Relations Manager.
From your description, it looks like you may have asked about nuts and seeds by telephone, but when you contacted us by email you added shea butter as another ingredient. We have information readily available for nut and seeds, since these are common allergy questions. Shea butter is an ingredient that would have to be researched and that is why we request the physicians letter.
I hope this information helps!
Gwyn-Pampers Team
response from johnsons:
Thank you for contacting the Johnson & Johnson Consumer Companies, Inc. Information Center. It is always important to hear from our consumers, and we appreciate the time you have taken to contact us.
Our Johnson's Buddies line of products may contain nut derivatives and does not include a bubble bath at this time.
[This message has been edited by tidina (edited March 14, 2006).]

Posted on: Tue, 03/14/2006 - 5:47am
Gilli011's picture
Offline
Joined: 12/05/2004 - 09:00

Hmmm tdina, sounds like we got different responses to the nut question. I was assured that there were no nuts in their products. Now I have to go and make another phone call. We've been using these products since making the call with no problems. I'll be kind of upset if I've received the wrong response. I'll let you know the outcome.
Gilli

Posted on: Tue, 03/14/2006 - 5:49am
tidina's picture
Offline
Joined: 01/26/2005 - 09:00

well they do tell you no nuts on the phone but they dont know that shea butter is from the sheanut. my son uses clean and smooth or ivory soap to wash his hands, kandoo wipes for his bottom and dove soap or suave kids in tub.
[This message has been edited by tidina (edited March 14, 2006).]

Posted on: Mon, 03/13/2006 - 8:46pm
Gilli011's picture
Offline
Joined: 12/05/2004 - 09:00

Hi,
We use this product all the time, shampoo and hand soap. I called the company and they assured me it was safe. We haven't had a problem with it.
Cheers, Gilli

Posted on: Mon, 03/13/2006 - 11:40pm
tidina's picture
Offline
Joined: 01/26/2005 - 09:00

we use the kandoo wipes in the potty. i called about the wipes and soaps. they said not nuts but have to research shea butter and want a doctors note. i think the johnsons buddies may have derivatives.
RESPONSE
Our consumers mean a great deal to us, and we're sorry you were unhappy with the service you received when you contacted us. Our goal is to provide excellent service to all consumers who reach us, and we appreciate learning of your unusual experience. I'm sharing your report with our Consumer Relations Manager.
From your description, it looks like you may have asked about nuts and seeds by telephone, but when you contacted us by email you added shea butter as another ingredient. We have information readily available for nut and seeds, since these are common allergy questions. Shea butter is an ingredient that would have to be researched and that is why we request the physicians letter.
I hope this information helps!
Gwyn-Pampers Team
response from johnsons:
Thank you for contacting the Johnson & Johnson Consumer Companies, Inc. Information Center. It is always important to hear from our consumers, and we appreciate the time you have taken to contact us.
Our Johnson's Buddies line of products may contain nut derivatives and does not include a bubble bath at this time.
[This message has been edited by tidina (edited March 14, 2006).]

Posted on: Tue, 03/14/2006 - 5:47am
Gilli011's picture
Offline
Joined: 12/05/2004 - 09:00

Hmmm tdina, sounds like we got different responses to the nut question. I was assured that there were no nuts in their products. Now I have to go and make another phone call. We've been using these products since making the call with no problems. I'll be kind of upset if I've received the wrong response. I'll let you know the outcome.
Gilli

Posted on: Tue, 03/14/2006 - 5:49am
tidina's picture
Offline
Joined: 01/26/2005 - 09:00

well they do tell you no nuts on the phone but they dont know that shea butter is from the sheanut. my son uses clean and smooth or ivory soap to wash his hands, kandoo wipes for his bottom and dove soap or suave kids in tub.
[This message has been edited by tidina (edited March 14, 2006).]

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