just wrote to Chick Fil A

Posted on: Fri, 03/07/2008 - 6:29am
mom2sam's picture
Joined: 03/04/2008 - 19:58

I just went to their website & they had a link where you can send them an email to their customer service.
I explained how unfortunate it is that they are losing a lot of business b/c of the peanut oil.
I will let you know if I hear any responses. I urge you to write too! Many may already have!

Posted on: Fri, 03/07/2008 - 8:16am
OriJuice's picture
Joined: 03/04/2008 - 10:50

I wrote to nestle a few years back when I was younger; I got a letter back explaining that PA was a concern of theirs and that they were currently working to attain new factories for PA free candies like Mirage, Smarties etc.
The more you bug them, the more they will listen. Especially if you make them realize there is a majority concept.
Good on you for writing them, we don't have them in Canada (That I have heard of) So I won't write them.

Posted on: Mon, 04/21/2008 - 4:06pm
Angeliquesmom's picture
Joined: 12/07/2007 - 11:58

Oh..I love Chick Fil A and wish we could eat there too..I will do the same and email them! Great Idea!!

Posted on: Mon, 05/12/2008 - 3:28pm
Allerneeds's picture
Joined: 04/29/2008 - 20:28

Definitely! I've always wanted to eat at Chick Fil A!

Posted on: Sun, 05/18/2008 - 7:19am
peanuts4yucky's picture
Joined: 12/10/2007 - 08:35

Thanks for the great idea, we just wrote to them too!! Maybe if enough people write, something will change. Peanut allergy is getting to be more and more common these days. Here's the link...hope it works. [url="http://chickfila.com/#feedback"]http://chickfila.com/#feedback[/url]
I will post it if they respond to me too. I'd like for my little one to not be left out of the fun nights out at Chick Fil A and also be able to participate when the 'cow' comes to the schools.

Posted on: Wed, 05/21/2008 - 2:23am
peanuts4yucky's picture
Joined: 12/10/2007 - 08:35

Below is the response I got from Chick Fil A asking if they would ever consider using another oil other than peanut oil in the future. I'm still uncomfortable going there with my little one, especially since my neice with a peanut allergy had a reaction there while eating the chicken.......................................
We have exclusively used refined (heat processed) peanut oil to cook our chicken
products since our founder created the Chick-fil-A Chicken Sandwich in the
1960s. He found it to be the purest oil to use, which was both healthy and
better tasting to our customers. We also cook our Chick-fil-A Potato Waffle
Fries in peanut oil. Because there was understandable concern, we began, in
1999, labeling our foil bags and nugget boxes informing customers of our use of
peanut oil. We also communicate our peanut oil message through our Web site,
nutrition brochures, and our menu boards. The menu boards include a message
about the use of peanut oil at the bottom of some of the panels.
The 2005 Dietary Guidelines for Americans recommends limiting your intake of
saturated and trans fatty acids, with most of you fat intake coming from
polyunsaturated and monounsaturated fatty acids. Peanut oil has no trans fat,
no cholesterol, is low in saturated fat, and has a good balance of healthy
unsaturated fats (mono and polyunsaturated fats). Studies have shown that mono
and polyunsaturated fats help to reduce the risk of heart disease. Our
Chick-fil-A chicken sandwich has 2g saturated fat, 2.5g polyunsaturated fat, and
5 grams monounsaturated fat.
*From International Food Information Council Foundation -
Q. Are oils derived from foods that can cause allergy, such as peanut oil, also
A. Not usually. Most commercial oils such as peanut oil are highly refined
(hot solvent extracted), which removes protein from the product. These types of
oil are most commonly used in commercial food preparation. Since it is protein
in allergenic foods that causes food allergy, highly refined oils are non
allergenic, research has shown that individuals with a severe peanut allergy
have not had reactions to heat processed oils. However, people with a food
allergy should avoid "gourmet" or cold pressed oils because they may contain
allergenic proteins, which provide the flavor to the oil. For the same reason,
oils that have been used to fry potentially allergenic foods should be avoided
by allergic individuals.
* Used with permission from International Food Information Council Foundation
Publication- Questions and Answers About Food Allergy.
The Food Allergen Labeling and Consumer Protection Act, which became effective
January 1, 2006, requires that labels clearly state the presence of any of the
eight major food allergies (milk, egg, peanut, tree nut, fish, shellfish, wheat,
and soy). For instance, if a product contains whey as an ingredient, it must be
labeled that it contains milk. Within this legislation there are a few
exceptions to the rule. One is that highly refined oils, such as our peanut
oil, are not considered a "major food allergen," and therefore do not have to be
labeled as such.
Two additional groups which we have utilized in obtaining general food allergy
information concerning peanut oil are:
Food Allergy Network (FAN)
10400 Eaton Place
Suite 107
Fairfax, VA 22030
(703) 691-3179
Food Allergy Research & Resource Program (FARRP)
University of Nebraska Lincoln
Department of Food Science and Technology
Food Processing Center
143 Filley Hall
Lincoln, NE 68583-0919
(402) 472-4430
Email: [email]farrp@assnhq.com[/email]
We are providing the above information solely for your reference. If you or a
family member has a peanut allergy, we recommend that, prior to making your
decision as to whether or not to eat any Chick-fil-A product, you consult with
your physician.
We do, however, have several other delicious menu options that do not contain
peanut oil. These items include the Chargrilled Chicken Sandwich, Chick-fil-A
Chargrilled Chicken Salad, Chick-fil-A Southwest Salad, our side salad, all of
our Cool Wraps, Carrot and Raisin Salad, Cole slaw, our Hearty Breast of Chicken
Soup and any of our delicious desserts.
Once again, we value our relationship and hope we have addressed your concerns.
If you have any further questions please contact the person listed below:
Tom Childers
Manager, Food Safety & Supplier Quality
Again, thank you for your time and interest in Chick-fil-A. We look forward to
serving you in one of your local Chick-fil-A Restaurants soon.
Chick-fil-A CARES
Chick-fil-A...We Didn't Invent The Chicken,
Just The Chicken Sandwich.
On the Web at [url="http://www.chick-fil-a.com"]http://www.chick-fil-a.com[/url]

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