JetBlue - Thumbs Up

Posted on: Tue, 11/30/2004 - 4:14am
elarkpen's picture
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Joined: 11/09/1999 - 09:00

Our family (I have 2 kids with PA) just flew on JetBlue. The onboard crew announced (3 times on one flight!) that there were people on-board allergic to peanuts and requested that anyone carrying on peanut or peanut products not consume them during the flight. Note: They don't serve peanuts, however, they do have a limited snack selection that includes almonds.

We were thrilled! The flights attendants on our particular flights understood the seriousness! It was nice to finally relax on a flight....plus the built in TVs kept our 4 kids occupied the entire flight!

Regards,
Eileen

Posted on: Fri, 12/03/2004 - 2:16am
esmom's picture
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Joined: 07/25/2001 - 09:00

did you fly out of boston and I was wondering if jet blue is still serving almonds? We had flight attendants on the flight out of boston that were boderline
rude. On the return flight again almonds were served BUT we had a very nice peanut allergic male flight attendant.

Posted on: Fri, 12/03/2004 - 11:58am
falcon's picture
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Joined: 07/03/2004 - 09:00

Did you ask Jet Blue to eliminate the almonds from the snack choices? I want to fly Jet Blue but not if they serve almonds on our flight. Curious if you asked them to eliminate almonds and they refused.

Posted on: Sun, 12/05/2004 - 9:38pm
elarkpen's picture
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Joined: 11/09/1999 - 09:00

Both times they asked if we wanted the almonds removed from the snack try. I'm not as concerned about the almonds, although my kids are mildly allergic to them, because I don't notice the smell of almonds when they are opened in the cabin. My main concern is the peanut dust in the air when a plane-ful of people open them up all at one time. (Both my kids are highly allergic to peanuts.) I'd be interested if anyone has an opinion to this. Thanks!

Posted on: Mon, 12/06/2004 - 4:48am
esmom's picture
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Joined: 07/25/2001 - 09:00

I asked on the way to orlando and was told that the almonds WOULD be served but the attendant on the way to FLA was a %$^&*
On the way home I did not ask and the almonds were served.

Posted on: Mon, 12/06/2004 - 12:09pm
falcon's picture
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Joined: 07/03/2004 - 09:00

My son is severely allergic to peanuts and moderately allergic (according to RAST test) to a variety of tree nuts. On a United flight a few years ago they served a snack pack with a few almonds mixed in which it seemed would be less risky than with peanuts, but I think that if enough folks are opening them at the same time...may still be creating an aerosol spray of nut dust. I would prefer not to gamble, especially since there is no way out when you are in an airplane. It makes for a very stressful flight.
The thing that bothers me most about the almonds on jetblue is that it is a whole pack, not just a few in a trail mix...Its a comfort zone decision for sure. It is amazing to me that the flight attendent would be unaccommodating, particularly when they have so many other snacks available to offer anyway!

Posted on: Tue, 12/07/2004 - 1:34am
Anonymous's picture
Anonymous (not verified)

We flew with them this summer. After I booked the flight, I found out that they served almonds all the time (use to be just at Passover week). I called them up and they put a memo with our information. When we checked in at the airport, the check-in clerk read it and immediately talked to her supervisor, and then called up to the gate. The gate attendant then talked to the pilot and agreed that the almonds would not be served. They wiped down our seats for us and we were allowed to pre-board to wipe them down ourselves and make sure everything was ok. We had a wonderful experience with them. However, since then I have really wanted to find a way to write a letter to the company to try and get them to change their minds about serving nuts, can't these airlines get it! They are really getting to be a big airline and if we could just get them to see there is no need for peanuts or nuts 30000 ft in the air! Anyway, still would like to know how to find the CEO's information to write. Sorry for rambling.

Posted on: Mon, 01/31/2005 - 4:48am
anonymous's picture
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Joined: 05/28/2009 - 16:42

I just returned from a trip to Florida with my 2yr PA daughter. I flew JetBlue out of Boston on Jan 22nd. I was very impressed with how JetBlue handled the PA. They asked me if I was ok with them serving the almonds. They gave me the choice if I wanted the whole plane to go without or just three rows each way from us. My daughter has not been fully tested so I don't know if she is allergic to all nuts but for now the allergist says to stay away. The flight crew decided they would just not offer the almonds on the flight. They did also make an announcement that there was a PA child on board and to please not eat anything containing peanuts. My flight home from Orlando on Jan 29 was also good. Although I'm not sure if they served the almonds or not, no one asked me on this flight. They did however make the announcement about a young child with PA and not to eat anything.

Posted on: Wed, 05/25/2005 - 8:36am
AnneH's picture
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Joined: 05/25/2004 - 09:00

JetBlue gets an A from this family!
We traveled last week and last night. On the way out of Boston, they made an announcement at the gate, on the plane, & even decided not to serve almonds since we weren't sure.
They refused to make an announcement on the way out of Oakland, but since it was a red-eye, not many people were eating anyway.
JetBlue is now our favorite airline by far!

Posted on: Wed, 05/25/2005 - 11:03am
LaurensMom's picture
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Joined: 05/23/2001 - 09:00

Tahnks for all the positive experiences on Jet Blue! We're planning on travelling in December! I'm so relieved!

Posted on: Fri, 05/27/2005 - 8:52pm
esmom's picture
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Joined: 07/25/2001 - 09:00

laurens mom we are flying jet blue out of boston. 12-8 let me know how you do (when booking) I will do the same

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