J & J \'s Aveeno bath treatments are contaminated!

Posted on: Wed, 09/17/2003 - 1:11am
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Aveeno daily moisturizing bath treatment is not labeled properly. Their medical dept. stated that it may contain wheat gluten and peanut products. They can't assure customers that their raw materials are not contaminated. Several calls over the last year show a lack of consistancy regarding their message. We already know that J & J's baby shampoo contains sweet almond oil in their fragrance. And the Aveeno line also has products that contain Soy. Most of my calls have shown that they do not use dedicated lines. I am so angry about their lack of concern regarding labeling and protecting our families. Our kids have been bathing in Aveeno bath treatments for 3 years for ezcema. Even their physicians are shocked. We are considering a lawsuit. Anyone interested?

Posted on: Wed, 09/17/2003 - 8:48am
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.
[This message has been edited by deegann (edited March 15, 2004).]

Posted on: Wed, 09/17/2003 - 1:49pm
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We also had used the aveeno lotion on our PA son. I threw it away after learning that the baby shampoo had almond oil in it and there were no dedicated lines. It did nothing to improve his ezcema.

Posted on: Thu, 09/18/2003 - 10:41pm
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Geez. Who knew? My whole life Aveeno Oatmeal baths were the solution to my rashes. Eek.

Posted on: Thu, 09/18/2003 - 11:34pm
Anonymous's picture
Anonymous (not verified)

I don't know if anyone else is like me or not, but I'll post how I am/was and see if it makes sense to anyone else.
When I first found out my son was PA, I didn't educate myself really well. End result, he almost died.
Then, I developed a comfort zone (actually, I had after his first anaphylactic reaction) pretty much the same as the one I have now).
But when I first thought PA, I thought foods. And my expectation and actually my thinking at that time was that it was "the law" for food manufacturers to label properly. I even posted here about it when I was new and I'm pretty sure that you'll find posts where I say it's the law in Canada to label properly. But it isn't. And I remember it was redtruck that pointed that out to me. Thank heaven he did so I couldn't perpetuate that falsehood.
I see my American friends each and every day on this board struggling with labeling issues for FOOD items. There are a lot of major manufacturers out there that still out labeling properly even though their Canadian counterpart (i.e., owned by the American company) is labeling properly.
I had been a member here for quite some time before I realized that there were other things, besides foods, that could harm our children. I know it was before the Tide/Bounce/Fleecy *issue* broke, but it was still quite some time after I became a member that I realized I now had to check cosmetic labels as well.
(I also really love the ajas_folks thread on hidden or unexpected sources of peanuts under Main Discussion - that was a real eye opener)
And you know what I've found, even in Canada, most of the ingredients are NOT labeled on toiletries. I am ALWAYS pleasantly surprised when they are. I was just thinking about this within the last couple of days because another member had asked about conditioner for her child and I had posted that right now we were using Alberta Balsam. I looked on the label two nights ago and no ingredients listed. So, I may have given that woman bad information. All I know is that my family has been using it okay.
I think it's overwhelming for some of us to think that we have to call every manufacturer of every lotion and potion we use as well. I know that I used vanilla Rialto moisturizer and I gave it to my MIL because it had sweet almond oil in it. I know that another member here had recommended L'Oreal Kids shampoo to someone and I had found out that it had almond oil in it. I know that somewhere in my head I would have been able to say that Aveeno wasn't okay, but probably solely because of the almond oil, not because of the PA factor.
It is frustrating. Especially when I firmly believe that if 10 of us called and asked 10 CSR's the same 10 questions we would ALL be given different answers to our questions.
Yes, they *should* be labeling properly. Can you bring a lawsuit against them for not labeling properly? I don't know. Has anyone ever brought a lawsuit against a FOOD company that has not been labeling properly (i.e., Pillsbury before they were bought by General Mills)?
Find a safe alternative that you feel comfortable using and you feel *good* using.
Certainly, sue them if you feel the need (I would if it was an *issue* for me).
I think what I'm trying to say is don't let your head explode. I can only say this from experience because mine often does [img]http://uumor.pair.com/nutalle2/peanutallergy/rolleyes.gif[/img] and none of us are the better for it usually. [img]http://uumor.pair.com/nutalle2/peanutallergy/frown.gif[/img]
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
------------------

Posted on: Mon, 09/22/2003 - 4:32am
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Wait a second...are you talking about the Colloidal Oatmeal bath? I use that on both of my sons all the time. Are you saying it contains peanuts and they don't label? Am I understanding that correctly? Is that legal? Does FAAN know about that? You should start by asking FAAN to put it in one of their alerts.

Posted on: Mon, 09/22/2003 - 1:12pm
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Yes! J&J makes two colloidal bath treatment powders. The daily moisturizing bath treatment does contain possible peanut, soy, wheat and gluten. The medical dept. could not say why these products are not labeled properly. Since they have so many vendors, they can't guarantee that the elements are allergen free. This is so frustrating. They are finally admitting that the baby shampoo contains almond oil. Think of all the children who are exposed at such an early age? Makes me want to vomit. I will call FAAN tomorrow. Thanks for the tip.

Posted on: Mon, 09/22/2003 - 11:47pm
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I called Wallgreens yesterday about their brand of colloidal oatmeal bath. I only asked about the 100% colloidal oatmeal since that is what I use on my boys. Amy called me back and said there are no peanut and/or tree nut products in their bath at all.

Posted on: Tue, 09/23/2003 - 4:26am
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Thanks for the info on Walgreens. I will try their brand. I spoke to customer relations at FAAN today. I told them about my conversations with J & J and will follow up with an emailed version. This is information that they would follow up on.

Posted on: Tue, 09/23/2003 - 6:00am
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we too have used aveeno for my dtrs excezma and it did nothing to improve it either. i work at pediactric office and we get aveeno samples all the time and i am now warning parents of pa kids not to use it. i cant belive it!! why do they feel its necessary to put the stuff in products is beyond me.>>jordan's mom

Posted on: Tue, 09/23/2003 - 10:32am
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OMG! I have been using thier products, and wondering why the exczema is still so bad! Almond oil in the shampoo, is that why ds has exczema on his scalp? Yes - count me in for a lawsuit!
UPDATE: I just called J&J and they said there is no almond oil in the baby shampoo, or lotion. How did you find out that it does contain almond?
[This message has been edited by Holly (edited September 24, 2003).]

Posted on: Wed, 09/24/2003 - 7:56am
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Wait a minute - are we talking about the Aveeno Baby Wash and Shampoo?????? I have called sooo mnay times on this and was always assured that there was absolutely no possibility of any contamination of nuts, peanuts or oils. No nuts, peanuts, oils in facility at all. They did say that their other products that aren't for babies/kids could have nuts, peanuts and oils in them but that they are totally seperate from the baby/kid stuff. Are we talking of the same thing???????

Posted on: Sat, 09/27/2003 - 12:24pm
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im throwing mine out. my mom said u can make the same thing urself by just putting oatmeal in a blender.

Posted on: Mon, 09/29/2003 - 4:21am
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I was using the adult Aveeno lotion on my son. I looked at the label at the store and saw nothing that indicated nuts/peanuts, etc. I never tried the kid stuff. Now we just use Eucerin lotion after his bath and when his skin gets dry. It was recommended to me by a friend with a child who has multiple food allergies. We haven't had any problems with it, but I don't think they make any bath prooducts.

Posted on: Mon, 09/29/2003 - 4:52am
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Eucerin does make a Gentle Hydrating cleanser, it comes in a pump bottle, we have been using it successfully as a shampoo and a bodywash. Both kids are real sensitive anyways to soaps etc... and DS is PN/Soy allergic and we've had no problems so far. It is soap and fragrance free, no vitamin E either and that's hard to come by.
Sillyfeline, is there any special oatmeal or will any kind work? We had to use oatmeal baths some last winter and since Aveeno's out now I guess I need to find a safe alternative.

Posted on: Mon, 09/29/2003 - 8:15am
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Any oatmeal ground and added to bath water will work. This alternative works extremely well.

Posted on: Mon, 09/29/2003 - 8:26am
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Holly- Most of the customer service personnel don't know that almond oil is included in the fragrance. Almost 18 months ago, that information was released to me through the medical dept. I believe I posted another message regarding that discovery. My request was sent to the inquiry dept, which after 3-6 months and many calls on my part, the information was released. Feel free to ask if they would determine what emulsifier is in the fragrance. They will tell you that it is proprietary information and that it will take several months to get what you want. If they have stopped using it, then let us know. The medical dept rep stated recently that they still included it in their fragrance. But, inclusions can change. Good luck.

Posted on: Mon, 09/29/2003 - 10:09am
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Well, I will call again and get the latest ingredients. But, wouldn't the medical department tell the customer service people that the products contain nut oils since it is one of the eight major allergens? Do you have anything in writing or a name of who you spoke to?
My son's head had awful exczema, I'll die if I have been causing it. Does the shampoo claim to be hypo allergenic (I don't have the bottle in front of me, but I think it does).
I'll let you know what I find.
[This message has been edited by Holly (edited September 29, 2003).]

Posted on: Tue, 09/30/2003 - 4:18am
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Ok. I called J&J and I got the run around. It will take 4 - 6 weeks for the R&D department to respond to my question about Almond oil in the baby shampoo. Does anyone knkow if the R&D department is in Branchburg NJ? Maybe I'll just go there myself. I called J&J about a year ago about Aveeno and they still haven't gotten back to me, so I doubt they'll call me now either. Do they send you the request in writing? Ok I called again and asked for the R&D department and again got a run around. Now I'm mad it's a yes or no question!!!!Can we sue for making the information easier to get? This isn't fair!!!!

Posted on: Tue, 09/30/2003 - 4:46am
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Holly - I completely understand the emotions you are feeling, and we all appreciate your effort. Unfortunately, with J&J, it seems that the right hand does not know what the left is doing. That explains why the customer service and medical depts are not in sync. Please stop using the shampoo if your son's ezcema is bad. We use Suave kids 2 in 1 orange scented shampoo. It's peanut, tree nut, soy, wheat, gluten, corn, and melon free. And it's worked for us.

Posted on: Tue, 09/30/2003 - 12:07pm
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If you need oatmeal for the bath, cut up a pair of pantyhose (six inch strips)and tie one end. Fill with 1/2-1 cup of quick oatmeal and tie the other end. Put the stocking in the water and enjoy. My kids squeeze the "oatmeal bag" all over their skin.
------------------
Karalot

Posted on: Tue, 10/07/2003 - 1:37am
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docd3122, Please call FAAN and let them know the information you received from J&J. FAAN can do follow up that we consumers can't. Maybe they can even publish a warning in their newsletter.
I like the idea of the homemade oat bath. I'm going to try that.

Posted on: Thu, 10/09/2003 - 1:50am
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I have been using Nature's Gate Rainwater Baby Shampoo on both of my boys pretty much all of their lives. Never a problem. Since learning of the very disturbing information that J&J puts almond oil in their shampoo and doesn't list it, I decided I should call Nature's Gate. The lady told me they do not know what the fragrance is becuase they have a contract with a supplier who is only required to supply a fragrance. That supplier could us anything for a fragrance, he could use one thing one time and something different another time. There is no way to track the records and see if they every used peanut or tree nut oils. She recommended I not use their products, unless I use a fragrance free product. This is just not fair!!!!! [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img]

Posted on: Thu, 10/09/2003 - 3:40am
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Heather-
We used Suave 2 in 1 shampoo for kids in the orange scent. It's peanut, tree nut, soy, wheat, corn, gluten, watermelon, and cantaloupe free. Our kids have had no reactions. It's worth a try...

Posted on: Fri, 10/10/2003 - 4:24am
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Hi! I've been using Aveeno Daily Moisturing lotion on my non-PA 2 year old son who has Excema. After reading these posts, I e-mailed Aveeno asking them about contamination, etc. This is what I just got back from them:
Thank you for contacting the Johnson & Johnson Consumer Companies Information Center. It is always important to hear from our consumers, and we appreciate the time you have taken to contact us.
AVEENO products do not contain peanut oils as an ingredient. Furthermore, AVEENO products are manufactured and filled under tightly controlled conditions at manufacturing facilities. The equipment and lines at these plants are tightly controlled to ensure that AVEENO products are not cross contaminated with other products or ingredients. AVEENO products are formulated and assessed to be safe when used as directed. If, as a consumer, you have any concerns regarding specific products or their ingredients, you should consult your health care provider before using.
Again, thank you for your interest in our company. Please call our toll-free number should you have any comments or questions in the future. Also, be sure to visit our websites for additional information on our products.
------------------
Mommy to:
Jake~ 4 yrs. old- PA
Sam~ 2 yrs. old- Not PA

Posted on: Fri, 10/10/2003 - 10:03am
docd3122's picture
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Isn't that reply interesting? When I called them last month, the CS rep stated that the bath additives may contain peanut, soy, wheat and gluten. The medical dept. said that there are few controls in place for raw materials. The medical dept. did confirm that the bath additives contained wheat and gluten, and there was a chance of nut and soy contamination. Interestingly enough, their written reply that you received did not state that their products were tree nut, soy, wheat or gluten free. A lot of BS if you ask me......If you contact them, you will get a multitude of answers. Good Luck!

Posted on: Wed, 10/22/2003 - 3:07am
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I spoke with a csr at J&J this afternoon and she said that the baby shampoo does not contain almond oil in the fragrance. She also said that none of the baby products contain nut oils, even in fragrance.
Holly

Posted on: Wed, 10/22/2003 - 4:51am
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I tried KarenT's idea of putting the oats in a knee high and it worked awesome! I think it actually better than Aveeno because you can make it as concentrated as you want my adding more or less oats and squeezing more or less. Plus the added benefit of a new tub toy. Thanks for the great idea!

Posted on: Wed, 10/29/2003 - 7:50am
Anonymous's picture
Anonymous (not verified)

Simply re-raising for timmysmom. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
------------------

Posted on: Wed, 10/29/2003 - 9:28am
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We have used Aveeno Daily Mositurizing Lotion with Natural Colloidal Oatmeal Fragrance Free without incident. Works great!!

Posted on: Fri, 10/31/2003 - 5:24am
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Thank you Alternative to Mainstream for re-raising this. I knew I saw this somewhere on a thread but I couldn't find it! My dermatologist recommended the Aveeno Bath Products. I mentioned to her that I thought they might not be safe for PA and TNA children, and she looked at me like I had 2 heads...I'm taking my PA son back to her in 2 weeks. Next time I'm at the store I may even buy a package to check out the ingredients and show it to the DR. then return it!!! I will try the homemade remedy that several of you here have mentioned and then follow up with Aquafor after his bath. THANKS!!!

Posted on: Sun, 11/30/2003 - 10:10pm
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FYI--Downy Wrinkle Release uses peanut oil in their product. Proctor and Gamble were not very willing to let me know that. The Wrinkle Release they make now they say does not have peanut oil in it. But the bottle that did have it was just purchased by me in Sept of 2003. So this is probably still on the shelves. My allergist wrote a letter to P and G on letterhead requesting info on all laundry, self care and food products with peanut or nut oils. He wrote that letter in October and P and G still have not replied. I am ready to call my local news station about this.

Posted on: Mon, 12/01/2003 - 5:06am
becca's picture
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Patb, I see you live very nearby. I think that would be a great idea, to call one of the stations with a consumer advocate spot(Like Hank Phillipe Ryan or Susan Warnick's Buyer beware type idea). What a great way to also raise public awareness of such products and the lack of reliable labeling.
I have a friend who called Susan Warnick about a fur storage place and was on the show. It was frivolous(but fraud) in her case, so I can see her persuing this, which is more serious! Let us know if you follow up on that. becca

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