I actually heard these words

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[b]"There will be One-hundred and ninety people on this plane, your son is one of them. Do you expect us to deprive one-hundred and eighty nine people of their peanuts?"[/b]

Peggy

On Aug 1, 2005

Peg, what airline said this to you?

On Aug 1, 2005

WHAT!!??????!!!!!!!!! [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img]

I am so sorry peggy that someone is that much of an idiot to you & your family. I really hope you contacted above that person's head. & I really hope that they get repimended (sp) for being such a jack@##!

My goodness it is not like you are asking for the cabin to be air vaccummed of oxygen!

Some people.....

On Aug 1, 2005

This was British Midlands, I got a similar response from Virgin.

I have been told each airline does not serve peanuts but when questioned carefully they would not confirm this.

I just asked for no peanuts served, I was told to call once he was ticketed, so now he's ticketed and they tell me this....

Both airlines are calling me back and I have BAD feeling about this whole thing.

I was very careful to not say too much to scare them into refusing him.

peg

On Aug 1, 2005

OMG, Peg! Then I guess they don't guarantee 100% satisfaction to ALL passengers either! I can't believe they said this.

I can't believe people can't refrain from eating peanuts for just a few hours to ensure the safety of every passenger.

I hope things work out and he has smooth flying all the way! I'll keep you guys in my prayers. Lately, it seems like I've been flooding the heavens!

On Aug 2, 2005

If this turns out to be a problem it is probably going to be my fault for making the phone call in the first place.

Today I called the woman back at BMI and she told me she is waiting for a response from the catering department.

She quoted to me the letter she sent them. My god in heaven I said nothing of the kind. She said I wanted a GUARANTEE that there would be absolutely NO peanuts on the flight, even peanut oil. On every scrap of food they own. Even a guarantee that other passengers will not carry peanuts.

I told her that I never said the word guarantee. I told her that peanut oil will not be a problem since my son will not be eating airline food anyway which I had already told her yesterday. I said they can serve peanuts in muffins for all I care but that they not serve actual peanuts.

And she went and turned it into some sort of fanatical mother's plea to save her son's life.

They are NEVER going to OK a request like that and it's a no wonder they are considering not borading him. And she KNEW this all along. That is what she told me.

So I asked her to retract that entire letter and just request that they not serve peanuts. And then I went back to my emails and found one from BMI saying they don't serve peanuts anyway.

But she is working on an 8 hour time difference between UK and USA and I am on a 3 hour time difference from her so I cannot get her now and ask her to drop the entire thing.

She also said they are stopping their meal service as of Sept 1, DD is flying Sept 7th so the point is moot anyway.

I tried to not scare her or tell her too much and it backfired because she made her own back story.

Boy I hope I can resurrect this one or DS is walking from Heathrow to Edinburgh.

Peggy

On Aug 3, 2005

British Airways dont serve peanuts on their flights. We flew from Ireland to US with them last year and had a positive experience. Aer Lingus dont either as far as I know. BA do serve hot nuts to first class passengers but we decided to go ahead anyway. We stayed away from the meal

On Aug 3, 2005

So sorry Peg. It's seems incomprehensible that people manipulate situations to their own pleasure. But we all know it happens because we've all been there, in one manner or another, dealing with PA.

[url="http://www.nad.org/site/pp.asp?c=foINKQMBF&b=257109"]http://www.nad.org/site/pp.asp?c=foINKQMBF&b=257109[/url] [url="http://www.foodallergy.org/Advocacy/airlines.html"]http://www.foodallergy.org/Advocacy/airlines.html[/url] [url="http://airconsumer.ost.dot.gov/ACAAcomplaint.htm"]http://airconsumer.ost.dot.gov/ACAAcomplaint.htm[/url]

Gail

On Aug 3, 2005

Thank you for the comments and Gail thank you for the links. I have some reading to do.

Peg

On Aug 4, 2005

I spoke to both airlines today and got confirmation that they don't serve nuts or peanuts.

DD won't be eating any airline food. He will have everything he needs to treat a reaction. Epi, Benadryl, H2 blocker, steroids.

He has a HEPA mask which our allergist recommended so I think he's pretty much covered. The group sending him will request that their group members refrain from bringing peanuts on board.

I can't imagine what else I can do other than think good thoughts.

At least I know they will let him board, that would be horrible if it came to that.

This whole experience has been pretty awful. I just wish I could understand the inability to have a bit of compassion for your fellow man.

Peggy

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