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Posted on: Mon, 04/14/2003 - 1:59am
MommaBear's picture
Joined: 09/23/2002 - 09:00

A particular view of the ER through a providers perspective?:

Posted on: Mon, 04/14/2003 - 2:16am
MommaBear's picture
Joined: 09/23/2002 - 09:00

Link discussing "Triage"
disclaimer: I do not guarantee the accuracy or content of the link in this post.

Posted on: Wed, 04/16/2003 - 10:26am
Corvallis Mom's picture
Joined: 05/22/2001 - 09:00

MB, sorry it has taken me a while to get back to you abou this.
Yes, they were really an "ER" but at the time (though they didn't mention this to us or offer us transport to the nearest facility 20 minutes away) the facility was operating as an "urgent care center" because it was early in the morning. (just before 7am) I suspect that this was during the transition back to full-service hospital post-tornado (which was about 2 yrs prior to this, but the hospital was pretty heavily damaged.) This was clearly some sort of institutional glitch- it was extremely difficult to get the hospital administrators to communicate with us (or our pediatrician, who was also incensed at how we were handled) about this- they were too busy with CYA to talk about "assessment and protocol changes." Even the ER doctor was horrified when he realized that our daughter had been in anaphylaxis when we walked in - and that he had been told "hives, might be allergic to something... basically just freaked out parents..." by the nursing staff.
Shall I say where? Southern Minnesota. I'll leave it at that and give the date for the F4 tornado- March 30, 1998. (Anyone who needs to know can figure it out from there....) We let it go in part because Minnesota-nice meant we weren't going to get anywhere with it, and we knew that our pediatrician, a former large-city ER peds practitioner, was certainly NOT going to let it go. (And he didn't. [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] ) We didn't want to get "revenge" so much as we wanted to see this never happen to anyone else there.
We did not call an ambulance because by the time one would have arrived at our house we would already *be* in the ER for a few minutes.
The triage nurse (on our HMOs hotline) told us specifically to transport her ourselves if we could do it within five minutes. *She* actually called us back four times in the next three days to check on our dd's condition. (Unlike the local yokels.)
[This message has been edited by Corvallis Mom (edited April 16, 2003).]


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