Hersheys new labeling!!!!

Posted on: Mon, 02/25/2002 - 7:31am
dmhshop's picture
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Hi,
I was looking to Easter Candy and I noticed Hersheys changed its labeling so a lot of previously "safe" products now have almond &/or peanuts or trace info. I went to planet feedback and sent the following letter to Hershey. I think it would be great if more people did it too - it would be sad if kids couldn't have chocolate in their local stores because no one made peanut free candy that was readily available.
Sincerely,
Debbie H.
I hope you're willing to listen to feedback from customers, because I have a suggestion that I think will benefit your company. I noticed that most of your chocolate products now list some form of nut on the ingredients or allergy warnings.

Here are the details: I would like some chocolate products that do not contain traces of any sort of nut. My kids love chocolate and both are lethally allergic to nuts. This allergy affects not only my buying decision but the buying decisions of their cousins (since they don't want to expose my sons unnecessarily) and their classrooms and extracurricular activities(as a room mom in both of their classrooms -

I can guarantee you that none of the candy bought for parties has nuts on the labels). According to webMD something like 1% of kids in the U.S. has peanut allergy - which means their families probably avoid nut products too. To me - that seems like a huge consumer group of an audience that would have to buy your product since there are very few nut-free commercially produced products out there.

I have been steering people towards Hersheys for years but I am going to have to stop.

I hope you appreciate this feedback and decide to follow through. I look forward to hearing from you soon.

Posted on: Mon, 02/25/2002 - 8:04am
wood145's picture
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Debbie, what products did you see the warning on? I just bought Dylan a Hershey bar today and there is no warning on it. It would be a shame if he could no longer have the Hershey bars or kisses. I always keep them on hand for when everyone in his class gets to bring home a treat, and he can't eat his.
Karen

Posted on: Mon, 02/25/2002 - 1:57pm
dmhshop's picture
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Hi,
I saw almonds in the ingredients on the pastel foil kisses, traces of peanuts and almonds in the pastel foil solid chocolate eggs, the solid 6 oz bunny was ok. I know - my kids are used to thinking of kisses as safe (they may be ok for some - we haven't exposed the kids to any tree nuts or peanuts since Jamie's initial reaction - we were thinking of trying almonds eventually) - I looked at some other plain Hershey stuff - don't remember which items exactly - didn't really look at the bars - I was so bummed because Hershey has been pretty good.
Hope that helps...
Debbie
P.S. I really hope that if enough people let them know that peanut/nut free has a solid audience - they might try isolate some products - my kids love chocolate and it is getting harder to find products they can have... Unfortunately I suspect Hershey is starting to rewrite their ingredients which is ok if there are peanuts but I have to wonder since my kids have had them in the past with no difficulty and they are so allergic that tiny amounts in other foods have been a problem... Of course, unfortunately, there is no way to find out - so if labels start to say that - my kids are out of chocolate!
Quote:Originally posted by wood145:
[b]Debbie, what products did you see the warning on? I just bought Dylan a Hershey bar today and there is no warning on it. It would be a shame if he could no longer have the Hershey bars or kisses. I always keep them on hand for when everyone in his class gets to bring home a treat, and he can't eat his.
Karen[/b]

Posted on: Tue, 02/26/2002 - 4:16am
Xena66's picture
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Joined: 08/10/2001 - 09:00

Hi there! Often manufacturers like Hershey or Nestle continue to keep their usual products safe, but run "special occasion" confectionary on their unsafe lines. Therefore, the regular Hershey's kisses will probably continue to remain safe, but any special one's that come out for Easter, or Valentine's, etc. will not be.
I hope this is helpful. :-)

Posted on: Wed, 02/27/2002 - 6:17am
Mir's picture
Mir
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Joined: 02/12/2001 - 09:00

Hershey's Sixlets--which is a big seasonal item for them--are peanut free, or at least they were as of Halloween, which was the last time I bought some. It's one of the only chocolate items I allow my son to have.
I actually think Hershey's does a much better job with their labelling than many other manufacturers. It would be nice if they went back to making some of the items you mentioned on dedicated lines, but I wonder if some of those items were always "may contain" risks and just improperly labelled, previously. I don't buy kisses, for example, regardless of the label, because they do make nut-containing kisses and I'm just too paranoid.
Miriam

Posted on: Sun, 03/10/2002 - 2:35am
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Joined: 03/03/2000 - 09:00

I talked to them last year, and she said they mark them if there is a possible problem. I dont do kisses because some are safe and some arent.Just easier that way! We do, use Sixlets. If you have them around you, Dollar General sell Sixlets that have small packages. Just enough for a 3 year old!

Posted on: Mon, 03/11/2002 - 5:57am
3mom's picture
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Wal-Mart has sixlets too, $1.00 per package. They are packaged for Easter. I was happy to see them, as living in lower CT, I didn't think they were available in this area.

Posted on: Tue, 03/12/2002 - 9:24am
ks65's picture
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Dmshop - I just went to RiteAid and found the pastel color Hershey kisses WITHOUT the warning you describe. I did see it on the pastel solid milk choc. eggs (but that is a specialty line so I expected it). I had looked at Target a few weeks ago and did NOT see the warning label on the pastel kisses either. Look again...maybe you mistakenly looked on a package that had the almond kisses....I think they are safe!! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Tue, 03/12/2002 - 9:41am
erik's picture
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Joined: 05/15/2001 - 09:00

I didn't see a warning on the pastel coloured Hershey's kisses either.
I think it might be the Hershey's Hugs that have the warning?

Posted on: Tue, 03/12/2002 - 10:34am
dmhshop's picture
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Nope - it was definitely regular kisses - I am in Southern California - maybe that makes a difference

Posted on: Tue, 03/12/2002 - 11:52am
ks65's picture
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dmshop - Weird about the kisses. I have the kisses in my possesion and they are SAFE. (I wrote you an email today..as I figured out who this was....). I don't know why my stores would have "safe" ones and your store would not....?

Posted on: Tue, 03/12/2002 - 12:16pm
erik's picture
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Joined: 05/15/2001 - 09:00

Hersheys produces millions of Hersheys Kisses at many different factories.
I think what has happened is that the pastel kisses distributed in California were made at a Hershey's factory that also uses nuts (that is why there is a warning), while the Hershey's pastel kisses elsewhere are produced in different factories without nuts, so there is no warning.
That is my guess, since I know the kisses are made in many different factories.

Posted on: Tue, 03/12/2002 - 1:08pm
Suz-a-loo's picture
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Joined: 10/19/2001 - 09:00

I'm in Northern California and I bought the pastel kisses because there was no warning on them. I did notice there was a warning on the pastel little chocolate eggs, though.

Posted on: Tue, 03/12/2002 - 1:19pm
dmhshop's picture
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Hi,
I don't know - it was at Sav-on and I checked several times - I am cautioning my kids not to eat kisses unless we can actually check the packaging because we have run into snacks before that have had nut traces depending on where they were made = so maybe that is it. I am glad that people are still finding them without nuts. I am really sure though of what I saw.

Posted on: Wed, 03/13/2002 - 10:44am
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Joined: 02/07/2002 - 09:00

I'm in Northern California. I checked a package of the Easter Hershey's kisses today and there was no nut warning.
------------------
Cheryl, mom to Jason (4) and Joey (2)

Posted on: Thu, 03/14/2002 - 9:02pm
kathy04's picture
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Joined: 01/25/2002 - 09:00

What is planet feedback?
so happy about kisses.....
Kathy

Posted on: Fri, 03/15/2002 - 6:07am
California Mom's picture
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Joined: 07/14/2000 - 09:00

I'm in Northern California and checked my local Safeway this morning. The pastel wrapped regular kisses had this printed in bold below the ingredients: "manufactured in a facility which also manufactures items containing almonds" or something very similar. The Hersheys pastel foil wrapped solid eggs had a similar warning but included both almonds and peanuts. I think that different Hersheys plants process different candies; some use nuts and some don't.
I have been really pleased with Hersheys labeling and truly appreciate that they do have so many (relatively speaking) safe products and that they are allergy aware. In fact, I have called them in the past just to let them know how happy I am that they label so well and have products my daughter can eat. (As opposed to United States Nestles which labels every single item as
"may contain".) Miriam

Posted on: Mon, 03/18/2002 - 2:49am
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Has anyone investigated the safety of Hershey's Rolos? They did not have the warning (at least the package I purchased).

Posted on: Mon, 03/18/2002 - 11:02am
erik's picture
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From what I have read about Hershey's on previous postings, if there is no warning label on Hershey's Rolos it should be safe since Hershey's labels responsibly.
Please note that in Canada, the Rolos not made by Hershey... they are imported into Canada by Nestle (from the UK?) and they have a "may contain peanuts" warning on the label.

Posted on: Mon, 03/18/2002 - 1:18pm
dmhshop's picture
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Hi,
I actually prefer Hersheys because they have good labeling - I am just concerned because I had never seen the kisses with the warning before. I do trust the Hersheys that do not list any nuts or traces.
Planet Feedback is a website that allows you to generate letters to companies and get them to the appropriate sources when you have a concern, complaint, general feedback, or praise. You can also look at letters sent by other users or get information on a company.
Debbie

Posted on: Tue, 03/19/2002 - 2:11pm
solarflare's picture
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Joined: 02/07/2002 - 09:00

Quote:Originally posted by California Mom:
[b]I'm in Northern California and checked my local Safeway this morning. The pastel wrapped regular kisses had this printed in bold below the ingredients: "manufactured in a facility which also manufactures items containing almonds" or something very similar. The Hersheys pastel foil wrapped solid eggs had a similar warning but included both almonds and peanuts. I think that different Hersheys plants process different candies; some use nuts and some don't.
[/b]
That's strange. I've checked packages of Hershey's kisses at Safeway, Albertsons, Longs and Rite Aid there are no nut warnings. These are the Hershey's kisses with the plain pastel wrappers.
However, the Hershey's Hugs (the ones with milk and white chocolate) do have the almond warning. They have the pastel striped wrappers.
I'm in the SF Bay area.
------------------
Cheryl, mom to Jason (4) and Joey (2)

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