Has anyone ever flown AirTran

Posted on: Wed, 06/13/2007 - 6:59am
3nicks's picture
Joined: 03/08/2004 - 09:00

We are planning to fly to Atlanta via Airtran. I have an email re peanut allergy issues to "contact us" but wanted to knwo if anyone has had any recent experiences

Posted on: Wed, 06/13/2007 - 7:31am
ajgauthier's picture
Joined: 04/13/2005 - 09:00

who is the primary airline carrier?
AirTran usually contracts for flights under other airlines...I've seen them under United, American Airlines, and US Airways.
From what I've been told by THOSE airlines...if the primary "name brand" airline's policy is to not serve peanuts, then the contracted airline underneath them shouldn't serve it either.
By contract I mean "codeshare"
You should be able to find a telephone number for AirTran, if, the flight was booked directly through them. As for the 'disability coordinator' or 'special services coordinator' for help.
Edited to add:
Customer Relations
I searched the normal areas on their site to see about snacks on flights. They just say cocktail snacks, no info on a peanut policy.
30-something survivor of severe peanut/tree nut allergy
[This message has been edited by ajgauthier (edited June 13, 2007).]

Posted on: Wed, 06/13/2007 - 10:31am
kelly01's picture
Joined: 03/19/2001 - 09:00

Hi 3nicks:
I have never been on an AirTran flight that was contracted by another airline (not saying that they don't do that, but I have never come across it). They are our favorite airline because (in the past at least) they do not serve peanuts. Now, the in flight snacks might be may-contain...but we don't consider that a risk for our son.
You can either call customer service, or email them from the "contact us" button on the website to verify whether they still refrain from having peanuts as a snack.
Of course they still cannot guarantee that someone won't bring their own peanuts on board...but our main concern was a plane full of peanuts, so we were really happy with them.

Posted on: Wed, 06/13/2007 - 11:00am
Scooby's picture
Joined: 04/09/2000 - 09:00

Quote:Originally posted by ajgauthier:
[b]who is the primary airline carrier?
AirTran usually contracts for flights under other airlines...I've seen them under United, American Airlines, and US Airways.
You are probably thinging of ATA. AirTran is a primary carrier, as far as I know.
I fly AirTran several times a year. They do not serve peanuts. I have confirmed this with their customer service, and have also been told by flight attendants that they do not serve them.
AirTran is a great airline. Clean planes, on-time service.

Posted on: Thu, 06/14/2007 - 4:37am
3nicks's picture
Joined: 03/08/2004 - 09:00

Thanx to all of you for your feedback. I have been in touch with their customer service group to confirm they do not serve peanuts. I am working on whether they wil make an announcement to passengers, as JetBlue does, to refrain from eating any peanuts they may have brought on board.

Posted on: Fri, 06/15/2007 - 11:47am
Emily Lowe's picture
Joined: 03/18/2002 - 09:00

My son flies Air Tran from college between Boston and Philadelphia. He's never had a problem with peanuts being served.

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