Haagen Daz

Posted on: Fri, 09/10/1999 - 9:45pm
Christine's picture
Joined: 02/03/1999 - 09:00

A few weeks ago my son ordered a vanilla/chocolate yogurt soft serve product from our Haagen Daz store in the mall. He had eaten this product before with no problem and I had checked with the store to ensure that no other flavors were used in the machine (they weren't). About an hour or so after we got home he vomited once or twice and was fine. He had no stomach ache or any other symptoms. I immediately assumed it was the yogurt (I have determine now that it wasn't but I'll get to that part later).
Of course I contacted Haagen Daz and they were extremely good about reviewing any possible contamination and there just wasn't any. They then sent me a boatload of FREE coupons for their products. I decided to call them back yesterday to inquire about their manufacturing process for their store products to see if they had any dedicated nut-free lines. They don't. The representative explained that they "power wash" their machines for 8 hours between flavors and feel confident (99.9% confident in her words) that the machines would be peanut residue (or tree nut residue) free; however, there is that miniscule chance that something could be left behind. They do not have a policy like Breyer's where they produce vanilla first and then the peanut flavors later. A peanut containing product could be produced right before the vanilla. They manufacture flavors on an "as needed" basis. Just thought you might want to know about their practices.
Back to my son's reaction. The night after the yogurt when he vomited: after we had gotten home from the mall my mom called to see if he wanted to spend the night. He got so excited about it. He told me that he thought he was vomiting because he was excited. I thought he was telling me a fib so I would still let him go. I did let him go and he was fine at my mom's. Last night, my mom called to see if he would like come over. When I told him he was going over he, again, got very happy and excited. While he was gathering his clothes he kept telling me that he felt like he was going to throw up but he would try not to (he didn't). So, I guess it was probably the excitement and not the ice cream!! Looks like he might have a problem with anxiety!

Posted on: Wed, 09/22/1999 - 12:41am
Mel's picture
Joined: 09/21/1999 - 09:00

pChristine,br /
Be very careful of ice cream and yogurt! Where I live we have a local ice cream / yogurt factory. I contacted them when my husband reacted to black cherri ice cream. They told us that he shouldn't eat any ice cream. The change of contaimination esp. in dark colors is very high. They suggested Breyers ice cream. I haven't heard good or bad about them. We have choosen to make our own ice cream. It's a lot safer.br /
Also watch the ice cream shops. If they have toppings for there ice cream (which most do) contamination is high. A lot of younger people work at ice cream shops and might not be aware of the danger it could have using the same scooper or rising in just water before they scoop another flavor. Also when wiping off the counters.br /
Just from experience and observation.br /

Posted on: Wed, 09/22/1999 - 2:57am
Christine's picture
Joined: 02/03/1999 - 09:00

pMelissa,br /
Thanks for your input. I am always very careful about giving my son ice cream. We only ever give him Breyer's vanilla. I do take him to Dairy Queen occasionally and let him have a vanilla, soft-serve cone which I watch them like a hawk when they put it in a cup. In this particular Haagen Daz incident he was given soft-serve yogurt that was made by the store, in the machine. The ONLY flavor they ever make is vanilla and chocolate. The only type of cross contamination that could have occurred is if someone had thrown peanuts into the yogurt machine.br /

Posted on: Wed, 09/22/1999 - 2:02pm
Anonymous's picture
Anonymous (not verified)

pi used to get my daughter vanilla soft serve at Dairy Queen thinking like you that those are the only flavors they make so it is safe.My daughter is allergic to tree nuts and I found out that Dairy Queen makes the base for their vanilla on a shared line with hazelnut liquer. Just a reminder that cross contamination can happen before a product even reaches their store.We all have to be very careful./p

Posted on: Tue, 04/18/2000 - 10:44am
amraff's picture
Joined: 04/18/2000 - 09:00

pThe ONLY icecream or yogurt I have found i CAN EAT is Haagen Daz Fat Free Vanilla Frozen Yogurt. I have eaten this by the bowls full and have never had a problem./p
pThere are no peanut ingredients listed./p
p------------------br /

Posted on: Tue, 04/18/2000 - 12:26pm
redtruck's picture
Joined: 01/23/2000 - 09:00

pBreyers regular vanilla ice cream, here in Canada, labels it may contain peanut traces etc. However, i suspect you may all be talking about the frozen yogurt "ice cream" which i believe does not contain the nuts warning (havent checked that one in a while).br /
We use Chapmans since they do not make any ice creams with nuts in them./p

Posted on: Tue, 04/18/2000 - 1:22pm
FromTheSouth's picture
Joined: 03/01/2000 - 09:00

pWe purchase Breyer's "All Natural" flavors (Peach, Vanilla, Neopol.). I do not buy the "regular" flavors (even if it is vanilla). We have never had a problem but I am concerned now because they have a peanut butter flavor. I bought the peach this p.m. but am going to call to inquire about their manuf. process and confirm whether all the "All Naturals" are safe. We never buy ice cream in a restaurant as we feel the risk of contamination by workers or poor cleaning of ice cream machines may prove hazardous./p

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