Great changes at our local hospital

Posted on: Mon, 03/10/2003 - 12:17am
DebO's picture
Joined: 03/15/1999 - 09:00

I was at the hospital (CHEO) for 7 hours last night with my daughter who has pneumonia, and noticed some exciting changes:

1 - the vending machine no longer carries any chocolate bars with peanuts in them - a few may contain bars but no Oh Henry's or Peanut Butter Cups or anything like that

2 - the waiting areas have signs from AAIA which say "some of our patients have allergies to nuts and peanuts. Please refrain from eating foods containing these items" or something along that line

3 - When they came to give my kids popsicles, they were Chapman's!! This was the most exciting change of all.

I bet this is katiee's doing!

take care


Posted on: Mon, 03/10/2003 - 12:48am
katiee's picture
Joined: 05/09/2001 - 09:00

[img][/img] Well Deb, I did do my share of complaining to the patient advocate. My chief concern was that fact that the hospital "should" be the one place (other than home) a PA child should be safe in. Instead, it was like negotiating a mine field every time we were there. I just wish people would stop eating in places like ER waiting rooms.
Just in case you are not aware Deb, when you go to CHEO you have the right to demand a safe waiting room for your PA/TNA kids. This comes directly from the patient advocate. You do not have to wait in the main waiting room with all the dangers is holds.
We were at the ortho clinic last week to get Wade's cast off and we were sent to Xray. I was sitting there with Wade and there was a family of 4 eating Tim Hortons donuts. The little kids were running all ever the waiting room smearing the stuff all over the place. GRRR!
Wade looked at me and asked if the food they were eating was safe. I replied in a loud voice that no, the food was not safe and that he could sit on my lap if he wanted. I just do not understand the fact that people feel they have to feed their kids all the time, everywhere.
I did inquire about the popsicles Deb, I wanted to know why they could not see fit to use a "safe" Canadian company (Chapmans)? I guess enough people complained.
I'm happy to see that they are making positive changes. On another note, how is you little one doing?Pneumonia is nasty, I hope things get better soon.
Take care,

Posted on: Mon, 03/10/2003 - 1:21am
anonymous's picture
Joined: 05/28/2009 - 16:42

DebO - hope your DD recovers quick from the pneumonia - and 7 hours is a long time to wait. [img][/img]
DebO & Katiee - it never crossed my mind to get the hospital to stock chapman's popcycles. Good thinking!
I usually bring safe freezies in a thermos with us - that ended up mostly melted because of the long wait at times - Syd was always being asked if she wants a (unsafe) popcycle by the caring staff there, and we always have to say no.
I'm going to ask our hospital to put up allergy aware signs in the waiting rooms too, at least at bring alittle awareness - I don't expect everyone to comply, but it might dissuade some people.
Switching over to chapman's popcycles - that was a brilliant idea.
We don't have a vending machine in our emergency area, but the hospital is under construction, and the new emergency area may very well have vending machines in the future, so I think I'll put this request in, just incase vending machines suddenly do appear.
Thanks so much for sharing these ideas.
Warm regards, [img][/img]
[This message has been edited by Syd's Mom (edited March 10, 2003).]

Posted on: Mon, 03/10/2003 - 3:15am
DebO's picture
Joined: 03/15/1999 - 09:00

Thanks guys
I don't even want to get started on the wait or I may never end...but I can't resist a bit of a vent.
My daughter's asthma is cough variant and she had a fever when we got there and had one since Friday morning. The nurse heard some wheezes when we got there so we were taken directly to the asthma treatment/ small waiting room. After 2 hours I asked to have her reassessed and since they heard no wheezes we were moved way down on the priority list and ended up waiting 5 hours to see a doctor. I complained approximately every half hour to the triage nurse who obviously knows nothing about cough variant asthma - plus when the doctor did see her he said there were clearly crackles which indicate the pneumonia. He ordered an immediate XRay which clearly showed the pneumonia. He was also upset that we had waited so long but honestly I am so tired right now (we got home at 2:30 am) that I don't have the energy to do anything more about it....and of course since I am single my 6 year old had to stay with us the whole time....and I had tons of outstanding issues at work that I knew were waiting for me this morning....*sigh*
When they brought the Chapman's popsicles I made a point of commenting on them - and was thinking to myself, "this must be thanks to katiee".
take care

Posted on: Mon, 03/10/2003 - 5:28am
katiee's picture
Joined: 05/09/2001 - 09:00

Dear Deb,
I'm sorry to hear things were so difficult at the hospital, sorry but not surprized.
I was just having a discussion with a friend on the fact that there did not seem to be any specific "protocals" in place at that particular ER. I'm thinking of when we rushed Wade in with an anaphylactic reaction last May after explaining to the triage nurse that he had been vomitting, her reply was "that's great, he got it out of his system" can you beleive that? Or the fact that they are supposed to administer 3 masks back to back and then reassess when dealing with asthma/respiratory symptoms and we had a nurse veto a doctors orders and send us home with only one mask. Guess who was back at the ER a couple of hours later.
I wonder if we can find out what procedures they are supposed to follow with anaphylaxis and asthma? Maybe I'll call the patient advocate again and see what she says.
It just makes you wonder.
Take care,

Posted on: Mon, 03/10/2003 - 5:44am
Gail W's picture
Joined: 12/06/2001 - 09:00

Wow!!!! Great work katiee! I think this is very, very exciting!
Deb O, wishing your dd a speedy recovery (and rest for you).
[This message has been edited by Gail W (edited March 10, 2003).]

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