Good Humour-Breyer\'s Ice Cream Products

Posted on: Sun, 04/01/2001 - 10:31am
Anonymous's picture
Anonymous (not verified)

pI am starting to search out an ice cream company that may have "safe" ice cream cups for my son's school Fun Fair. My search on any manufacturer usually starts with a visit to [url=""][/url] At any rate, I found this very disconcerting information about Good Humour-Breyer's posted on the [url=""][/url] website. I have e-mailed Unilever (which owns Good Humour-Breyer's) to see if Breyer's does manufacture a "safe" ice cream cup. However, I thought it was important to share this information that I found at the above-noted website with everyone here. Basically, they are NOT labeling safely or correctly! [img][/img]/p
pCompany:br /
Good Humor-Breyer (information last updated February, 2001). /p
pSubsidiaries (If Any): /p
pFood Allergy Safety Measures:br /
In Canada, allergy alerts are consistently placed on products "at risk" of beingbr /
cross-contaminated with nuts. All buildings do contain peanuts and/or other nuts. As ofbr /
February, 2001 it is believed by Good Humor-Breyer that very few, if any, products withbr /
old packaging not bearing these warnings, are still in the distribution chain. /p
pIn the USA, products are not produced on dedicated lines, but lines are broken down andbr /
sanitized between products. Allergy alerts are not placed on packaging of U.S. productsbr /
made on non-dedicated production lines. /p
pContact Information:br /
In Canada, call 1-800-363-3383 for further information. /p
pIn the USA, call (920) 499-5151 (collect calls from consumers are accepted) for furtherbr /
information. You may also visit the Good Humor-Breyer website by clicking on the abovebr /
link. /p
pBest wishes! [img][/img]/p

Posted on: Sun, 04/01/2001 - 12:05pm
Anonymous's picture
Anonymous (not verified)

Hi Cindy (and it's so good to be back)~
I am very disappointed with Good Humor. My son wanted to try their Fudgsicles so I e-mailed them back in November. They responded back saying "we do not have dedicated lines in our manufacturing facilities." (USA).
We do not buy any of their products because I can't run the risk of him having a reaction.
Stay Safe.

Posted on: Sun, 04/01/2001 - 1:20pm
Anonymous's picture
Anonymous (not verified)

Connie, well welcome back! [img][/img] I have NEVER considered Good Humour safe and they are actually labeled really well here, even the popsicles as "may contain". I'm actually peeved at the Breyer's half of the company because I did think that they were labeling correctly in Canada.
For example, their All Natural line of ice cream is all labeled "may contain" but their regular and less expensive line is not labeled that way unless there is an actual peanut/nut product in there.
Again, it's another instance of a large manufacturer not labeling properly and I'm again really angry. Please remember that I only found out last year, through this board, that manufacturers are not legally required to label their products. I had been under the very false and very dumb impression that they were required to label because there are many companies that do.
When I found out that they weren't legally required to, it opened up a whole new can of worms for me. Try educating people re PA and what foods they can buy who are not dealing with PA but want to contribute to ensuring the safety of your son at school (these people are rare to begin with, I believe). Then try going back and telling them that despite all of their label reading, which they don't really have to do, as we do, is not enough! I was not too pleased at all.
I still am not pleased! [img][/img]
Each time this week where I have come across a manufacturer that needs to be addressed with our concerns, I have e-mailed poor Cayley's Mom to let her know of another company to be added to our Action list of companies. Here's another one unfortunately.
Best wishes! [img][/img]

Posted on: Wed, 04/04/2001 - 6:19am
Anonymous's picture
Anonymous (not verified)

I e-mailed Unilever Canada from their website re Good Humor-Breyer's ice cream products, in particular asking about a sundae cup for Jesse's school. The e-mail I got back from them was great and I actually thought from it that I felt quite comfortable purchasing their products. I asked them a few more questions and received another e-mail from them indicating that all of their products would soon be labeled as "may contain". I'm actually disappointed. This is a case where a manufacturer is actually labeling products that are "probably" safe. Here's the exchange:-
As a concerned manufacturer, we do have a very strict programme in place that
requires all reasonable precautions to ensure that cross-contamination does not
occur. Nut protein is the causative allergen in most cases and, unfortunately,
only minutes quantities can cause a reaction in some individuals. the fact
that his protein can become airborne within the factory is also a factor we
must consider. Despite all of our stringent procedures, there always remains
the possibility of nutmeat contamination, and we cannot guarantee 100%
"nutmeat-free" products. Given the potential severity of allergic reactions of
some persons to nuts, we feel that any unidentified level of risk is
unacceptable. Accordingly, label warnings appear out of an abundance of
caution and our concern for consumers, and we are in the process of putting the
warning on all our packaging. Our suppliers of ingredients use the same
For your information, the following describes the steps taken to reduce the
potential for nutmeat contamination during production of our products:
1) The presence of nutmeats or nut oil is fully declared on the ingredient
list of any ice cream product that contains it.
2) Ice creams containing nuts are only run on the same line AFTER a non-nut
ice cream on the same day.
3) We never run a non-nut product after a nut containing product on the same
4) Any recoverable ice cream containing nutmeats is discarded, and is NEVER
used to make a non-nut ice cream.
5) After running a nut containing ice cream, the filling line and all
necessary equipment are taken apart, thoroughly cleaned and inspected.
6) We are constantly in contact with our ingredient suppliers to update our
information regarding nutmeats and nut oils in our ingredients. Also, we
require our suppliers to follow the same precautions as we do in the processing
of our ingredients they
provide, and the majority also use the same warning
we do.
7) We are members of the Allergy Society of Canada and are keeping up to date
with new concerns and developments in the food allergy area.
We do have sundae cups, but they are manufactured under the same circumstances
as above.
If you have any questions, please contact me.
Myra Lofts
Dear Ms. Lofts:
Thank-you for your answers. Could you please tell me if your answers pertain to
both Good Humor and Breyer's products or Breyer's products only?
Also, from the processing method you have described, I would feel quite comfortable
purchasing your products. However, could you please tell me if they are labeled
"may contain" due to cross contamination issues? Once a product is labeled "may
contain" we are unable to buy it.
If you do have the sundae cups and they are not labeled "may contain" and produced
as you have outlined below, I would be quite pleased to see them at my son's
school's Fun Fair. I do know that last year we had Good Humor ones but they were
clearly marked "may contain trace peanuts". It is as soon as a product is labeled
"may contain" that we are unable to purchase the product safely.
Thank-you for your time and consideration.
Cindy Spowart Cook
All our products whether they are branded Good Humor or Breyers, including our
Sundae Cups, are manufactured in the same facility and subject to the same
About 99% of our packaging contain the nut warning statement
and the final 1% is being changed as packaging is required.
I guess I should actually commend them for labeling so that we are better safe than sorry but after what the woman had outlined in her first e-mail, I, myself, would feel quite comfortable buying one of their products. As soon as the "may contain" label shows up though, I'm not.
Also, it's obvious from this that they have not been labeling correctly up until now (and not even quite now).
Best wishes! [img][/img]

Posted on: Wed, 04/04/2001 - 6:25am
Anonymous's picture
Anonymous (not verified)

Sorry, Unilever Canada was at [url=""][/url]
Also, please note that the information I posted above was Canadian specific. I am not clear what the production and labeling procedures are for Good Humor-Breyer's in the U.S. and other countries.
I think when trying to contact Good Humor the other day, I ended up at an ice cream website, but I'm sorry, I forget exactly how it was named. [url="http://www.icecream"]www.icecream[/url] and then something else. I'm sorry. I had done a quick Web Ferret search for ice cream information and that's what it came up with.
I am trying to provide website or e-mail addresses because someone has mentioned that they would like to see this information posted when we post about a particular company we have contacted etc.
Best wishes! [img][/img]

Posted on: Wed, 04/04/2001 - 1:27pm
MRE's picture
Joined: 10/25/2000 - 09:00

Can anyone recommend ANY brands of store-bought ice cream they feel safe giving their PA child? With summer approaching, I dread having to always refuse my son's request for ice cream, both at the supermarket and at chains (Haagen-Dasz, Ben & Jerrys, etc.). Thanks.

Posted on: Wed, 04/04/2001 - 2:21pm
redtruck's picture
Joined: 01/23/2000 - 09:00

MRE, not sure if you're in Canada or USA, but if you are in can safely buy Chapman's ice cream. They have some completely safe ice creams. Visit them at [url=""][/url]
Thank goodness for chapmans, i know since we found out about their nut free ice creams, we have passed this info on to so many families who now buy them because of our pa daughter (brothers, cousins, aunts&uncles, parents, schoolmate friends etc.)just because of one pa child...imagine when you multiply that by 100 or so!

Posted on: Wed, 04/04/2001 - 3:46pm
Anonymous's picture
Anonymous (not verified)

redtruck, definitely, Chapman's. I was, however, extremely disappointed that the one item I'm trying to find, the little ice cream container things which Chapman's calls sundae cups are NOT "safe". Otherwise, that's the brand of ice cream that we do buy and their website is fantastic.
However, in my e-mail to them re the sundae cups I was terribly disappointed that they are only JUST beginning to label some of their products, including the sundae cups, as "unsafe". This is a company that through their website and print ads promotes themselves as terribly food allergy aware and yet, they have not been labeling properly all of their items.
But yes, if you do visit their website, you are able to find out what products are completely safe, not run in facilities that also have peanuts/nuts, etc. What I did learn however, is that it is ALWAYS important to contact the manufacturer just in case the ONE item you were thinking of purchasing is not "safe", they know it isn't, and they are JUST beginning to label it as unsafe. I found this terribly disappointing, especially from Chapman's.
Me, I'm still trying to find a "safe" sundae cup that isn't prohibitive in cost.
Best wishes! [img][/img]

Posted on: Wed, 04/04/2001 - 8:49pm
Christine's picture
Joined: 02/03/1999 - 09:00

Thanks for posting that e-mail. I called Breyer's here in the U.S. a few years ago and I got the same information regarding production. Like you, I felt very comfortable with the manufacturing processes and I do feed my son Breyer's ice cream. But everyone has their comfort zones and it really is a personal decision about what one considers safe vs. unsafe. For me, Breyer's is safe.

Posted on: Wed, 04/04/2001 - 9:21pm
anonymous's picture
Joined: 05/28/2009 - 16:42

At Christmas I got my husband an ice cream maker, a small one, for $50. Seems a little extravagant however it does make the richest, creamiest ice cream and is really easy to use.
After reading so many problems with ice cream I decided it just wasn't worth taking any more chances. We do get a soft serve in a cup from Dairy Queen from time to time but my comfort level with manufacturer's is at an all time low. To many accidents and too much cross-contamination.

Posted on: Thu, 04/05/2001 - 3:08am
Anonymous's picture
Anonymous (not verified)

Christine, the way Good Humor-Breyer's answered me initially, I did feel extremely comfortable with their manufacturing procedures and I would have bought the product. As soon as the label "may contain" is slapped on, I can't. That almost seems to be contradictory because they're basically telling me that their product "may contain" and they haven't been labeling it as such OR are they really? I think their manufacturing procedures sounded excellent and it would be an area in my comfort zone that I would tighten up should my son have a reaction.
However, again, as soon as the "may contain" label shows up, that's it for me.
I am planning to contact the woman I have been dealing with again and asking her if she realizes how many people will not buy the product because of the labeling when in fact we may actually be comfortable with the product. However.
Philip's Mom, yes, an ice cream maker sounds like an excellent idea! We do have a Dairy Queen in our small town but it was only after coming to this board and reading a lot that I became REALLY uncomfortable with them. I do know little tricks people use to try to ensure the safety of their children getting cones there but the whole time I'm there now I just have my stomach churning and I love Dairy Queen ice cream (milk). I'm fortunate in that Chapman's is mostly "safe" and we have some of that in the 'fridge right now.
I still have to find a sundae cup! HELP!
Best wishes! [img][/img]


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