Good Humour-Breyer\'s Ice Cream Products

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I am starting to search out an ice cream company that may have "safe" ice cream cups for my son's school Fun Fair. My search on any manufacturer usually starts with a visit to [url="http://www.nuconnexions.com"]www.nuconnexions.com[/url] At any rate, I found this very disconcerting information about Good Humour-Breyer's posted on the [url="http://www.nuconnexions.com"]www.nuconnexions.com[/url] website. I have e-mailed Unilever (which owns Good Humour-Breyer's) to see if Breyer's does manufacture a "safe" ice cream cup. However, I thought it was important to share this information that I found at the above-noted website with everyone here. Basically, they are NOT labeling safely or correctly! [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img]

Company: Good Humor-Breyer (information last updated February, 2001).

Subsidiaries (If Any):

Food Allergy Safety Measures: In Canada, allergy alerts are consistently placed on products "at risk" of being cross-contaminated with nuts. All buildings do contain peanuts and/or other nuts. As of February, 2001 it is believed by Good Humor-Breyer that very few, if any, products with old packaging not bearing these warnings, are still in the distribution chain.

In the USA, products are not produced on dedicated lines, but lines are broken down and sanitized between products. Allergy alerts are not placed on packaging of U.S. products made on non-dedicated production lines.

Contact Information: In Canada, call 1-800-363-3383 for further information.

In the USA, call (920) 499-5151 (collect calls from consumers are accepted) for further information. You may also visit the Good Humor-Breyer website by clicking on the above link.

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 1, 2001

Hi Cindy (and it's so good to be back)~

I am very disappointed with Good Humor. My son wanted to try their Fudgsicles so I e-mailed them back in November. They responded back saying "we do not have dedicated lines in our manufacturing facilities." (USA).

We do not buy any of their products because I can't run the risk of him having a reaction.

------------------ Stay Safe.

On Apr 1, 2001

Connie, well welcome back! [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] I have NEVER considered Good Humour safe and they are actually labeled really well here, even the popsicles as "may contain". I'm actually peeved at the Breyer's half of the company because I did think that they were labeling correctly in Canada.

For example, their All Natural line of ice cream is all labeled "may contain" but their regular and less expensive line is not labeled that way unless there is an actual peanut/nut product in there.

Again, it's another instance of a large manufacturer not labeling properly and I'm again really angry. Please remember that I only found out last year, through this board, that manufacturers are not legally required to label their products. I had been under the very false and very dumb impression that they were required to label because there are many companies that do.

When I found out that they weren't legally required to, it opened up a whole new can of worms for me. Try educating people re PA and what foods they can buy who are not dealing with PA but want to contribute to ensuring the safety of your son at school (these people are rare to begin with, I believe). Then try going back and telling them that despite all of their label reading, which they don't really have to do, as we do, is not enough! I was not too pleased at all. I still am not pleased! [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img]

Each time this week where I have come across a manufacturer that needs to be addressed with our concerns, I have e-mailed poor Cayley's Mom to let her know of another company to be added to our Action list of companies. Here's another one unfortunately.

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 4, 2001

I e-mailed Unilever Canada from their website re Good Humor-Breyer's ice cream products, in particular asking about a sundae cup for Jesse's school. The e-mail I got back from them was great and I actually thought from it that I felt quite comfortable purchasing their products. I asked them a few more questions and received another e-mail from them indicating that all of their products would soon be labeled as "may contain". I'm actually disappointed. This is a case where a manufacturer is actually labeling products that are "probably" safe. Here's the exchange:-

As a concerned manufacturer, we do have a very strict programme in place that requires all reasonable precautions to ensure that cross-contamination does not occur. Nut protein is the causative allergen in most cases and, unfortunately, only minutes quantities can cause a reaction in some individuals. the fact that his protein can become airborne within the factory is also a factor we must consider. Despite all of our stringent procedures, there always remains the possibility of nutmeat contamination, and we cannot guarantee 100% "nutmeat-free" products. Given the potential severity of allergic reactions of some persons to nuts, we feel that any unidentified level of risk is unacceptable. Accordingly, label warnings appear out of an abundance of caution and our concern for consumers, and we are in the process of putting the warning on all our packaging. Our suppliers of ingredients use the same warnings.

For your information, the following describes the steps taken to reduce the potential for nutmeat contamination during production of our products:

1) The presence of nutmeats or nut oil is fully declared on the ingredient list of any ice cream product that contains it.

2) Ice creams containing nuts are only run on the same line AFTER a non-nut ice cream on the same day.

3) We never run a non-nut product after a nut containing product on the same day.

4) Any recoverable ice cream containing nutmeats is discarded, and is NEVER used to make a non-nut ice cream.

5) After running a nut containing ice cream, the filling line and all necessary equipment are taken apart, thoroughly cleaned and inspected.

6) We are constantly in contact with our ingredient suppliers to update our information regarding nutmeats and nut oils in our ingredients. Also, we require our suppliers to follow the same precautions as we do in the processing of our ingredients they provide, and the majority also use the same warning we do.

7) We are members of the Allergy Society of Canada and are keeping up to date with new concerns and developments in the food allergy area.

We do have sundae cups, but they are manufactured under the same circumstances as above.

If you have any questions, please contact me.

Regards Myra Lofts

Dear Ms. Lofts: Thank-you for your answers. Could you please tell me if your answers pertain to both Good Humor and Breyer's products or Breyer's products only?

Also, from the processing method you have described, I would feel quite comfortable purchasing your products. However, could you please tell me if they are labeled "may contain" due to cross contamination issues? Once a product is labeled "may contain" we are unable to buy it.

If you do have the sundae cups and they are not labeled "may contain" and produced as you have outlined below, I would be quite pleased to see them at my son's school's Fun Fair. I do know that last year we had Good Humor ones but they were clearly marked "may contain trace peanuts". It is as soon as a product is labeled "may contain" that we are unable to purchase the product safely.

Thank-you for your time and consideration.

Cindy Spowart Cook

All our products whether they are branded Good Humor or Breyers, including our Sundae Cups, are manufactured in the same facility and subject to the same conditions.

About 99% of our packaging contain the nut warning statement and the final 1% is being changed as packaging is required.

Regards Myra

I guess I should actually commend them for labeling so that we are better safe than sorry but after what the woman had outlined in her first e-mail, I, myself, would feel quite comfortable buying one of their products. As soon as the "may contain" label shows up though, I'm not.

Also, it's obvious from this that they have not been labeling correctly up until now (and not even quite now).

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 4, 2001

Sorry, Unilever Canada was at [url="http://www.unilever.ca"]www.unilever.ca[/url] Also, please note that the information I posted above was Canadian specific. I am not clear what the production and labeling procedures are for Good Humor-Breyer's in the U.S. and other countries.

I think when trying to contact Good Humor the other day, I ended up at an ice cream website, but I'm sorry, I forget exactly how it was named. [url="http://www.icecream"]www.icecream[/url] and then something else. I'm sorry. I had done a quick Web Ferret search for ice cream information and that's what it came up with. I am trying to provide website or e-mail addresses because someone has mentioned that they would like to see this information posted when we post about a particular company we have contacted etc.

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 4, 2001

Can anyone recommend ANY brands of store-bought ice cream they feel safe giving their PA child? With summer approaching, I dread having to always refuse my son's request for ice cream, both at the supermarket and at chains (Haagen-Dasz, Ben & Jerrys, etc.). Thanks.

On Apr 4, 2001

MRE, not sure if you're in Canada or USA, but if you are in Canada...you can safely buy Chapman's ice cream. They have some completely safe ice creams. Visit them at [url="http://www.chapmans.on.ca"]www.chapmans.on.ca[/url] Thank goodness for chapmans, i know since we found out about their nut free ice creams, we have passed this info on to so many families who now buy them because of our pa daughter (brothers, cousins, aunts&uncles, parents, schoolmate friends etc.)just because of one pa child...imagine when you multiply that by 100 or so!

On Apr 4, 2001

redtruck, definitely, Chapman's. I was, however, extremely disappointed that the one item I'm trying to find, the little ice cream container things which Chapman's calls sundae cups are NOT "safe". Otherwise, that's the brand of ice cream that we do buy and their website is fantastic.

However, in my e-mail to them re the sundae cups I was terribly disappointed that they are only JUST beginning to label some of their products, including the sundae cups, as "unsafe". This is a company that through their website and print ads promotes themselves as terribly food allergy aware and yet, they have not been labeling properly all of their items.

But yes, if you do visit their website, you are able to find out what products are completely safe, not run in facilities that also have peanuts/nuts, etc. What I did learn however, is that it is ALWAYS important to contact the manufacturer just in case the ONE item you were thinking of purchasing is not "safe", they know it isn't, and they are JUST beginning to label it as unsafe. I found this terribly disappointing, especially from Chapman's.

Me, I'm still trying to find a "safe" sundae cup that isn't prohibitive in cost.

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 5, 2001

Cindy, Thanks for posting that e-mail. I called Breyer's here in the U.S. a few years ago and I got the same information regarding production. Like you, I felt very comfortable with the manufacturing processes and I do feed my son Breyer's ice cream. But everyone has their comfort zones and it really is a personal decision about what one considers safe vs. unsafe. For me, Breyer's is safe. Christine

On Apr 5, 2001

At Christmas I got my husband an ice cream maker, a small one, for $50. Seems a little extravagant however it does make the richest, creamiest ice cream and is really easy to use.

After reading so many problems with ice cream I decided it just wasn't worth taking any more chances. We do get a soft serve in a cup from Dairy Queen from time to time but my comfort level with manufacturer's is at an all time low. To many accidents and too much cross-contamination.

On Apr 5, 2001

Christine, the way Good Humor-Breyer's answered me initially, I did feel extremely comfortable with their manufacturing procedures and I would have bought the product. As soon as the label "may contain" is slapped on, I can't. That almost seems to be contradictory because they're basically telling me that their product "may contain" and they haven't been labeling it as such OR are they really? I think their manufacturing procedures sounded excellent and it would be an area in my comfort zone that I would tighten up should my son have a reaction. However, again, as soon as the "may contain" label shows up, that's it for me.

I am planning to contact the woman I have been dealing with again and asking her if she realizes how many people will not buy the product because of the labeling when in fact we may actually be comfortable with the product. However.

Philip's Mom, yes, an ice cream maker sounds like an excellent idea! We do have a Dairy Queen in our small town but it was only after coming to this board and reading a lot that I became REALLY uncomfortable with them. I do know little tricks people use to try to ensure the safety of their children getting cones there but the whole time I'm there now I just have my stomach churning and I love Dairy Queen ice cream (milk). I'm fortunate in that Chapman's is mostly "safe" and we have some of that in the 'fridge right now.

I still have to find a sundae cup! HELP!

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 8, 2001

We only buy the Breyer's All Natural flavors...Vanilla, Neopolitan, and Strawberry,...We have never had an incident. I also called Breyer's to learn about their process. Called again when I discovered they were making peanut butter flavor (very disheartening). I am grateful that they at least have a process to help keep "some" of their products safe for p.a. It would be just as easy for them to slap a "may contain" label on everything. We are a minority of the population (estimates range from 1 to 3%) and since the other 99% seems to be in love with peanut butter/nuts (peanut butter ice cream, choc. & peanut butter pudding, peanut butter frosting, etc., etc.)it makes this life-threatening issue all the more frustrating and cross contamination more likely. Walking down the ice cream isle at the store is just as frustrating as walking down the candy isle. Good luck finding a sundae cup. Let us know if you find one made by a food allergy aware company. Please remember the lastest FDA study...If you haven't read it yet, please do so. It is posted on this site.

On Apr 8, 2001

FromtheSouth, yes, I have read the FDA report. Another PA parent/person sent it to me and I, in turn, e-mailed it to my "group" of PA parents/people. However, since I'm in Canada, the information contained in it doesn't really pertain to me.

As for finding a "safe" sundae cup, I wonder if I am just wasting my time. If the only food allergy aware ice cream manufacturer that I know of, Chapman's, is unable to provide me with one, it is highly unlikely that anyone else is going to be able to. I did e-mail Nestles from their website at [url="http://www.nestle.ca"]www.nestle.ca[/url] and I'll see what answer I get from them. I can't even find a website address for Haagen Daaz and would really appreciate any help with that.

The whole thing is, we did attend the school Fun Fair last year and simply didn't eat the ice cream. We could do the same thing again this year. My DH reminded me of this last night when he could sense my mounting frustration at not being able to find a "safe" supplier. My frustration had to do with a lot more than the sundae cup "issue", but he did have a very good point.

I do have to follow-up with Good Humor-Breyer's with an explanation of how as soon as they slap the "may contain" label on they are cutting out such a large number of consumers who may, in fact, feel quite comfortable buying their ice cream otherwise. I would until that label hits the packaging.

As with everything, as soon as I hear anything back from anyone, I'll be in here posting the response. I really think my DH had a good point though and if I'm not able to find one this week I will give up and let me supply the "may contain" that we simply won't purchase. I find it disheartening. I think I also find it hard to deal with here because a lot of people already have "peanut free" schools in place for their children (remember we're talking Canada here! LOL!) so they don't seem to comprehend my frustration when I'm dealing with something that they can simply take for granted.

At any rate, I think I'll continue my search this week and then let it drop. We enjoyed ourselves last year without a sundae cup and I really think we will again this year. It's just that it's ice cream! [img]http://uumor.pair.com/nutalle2/peanutallergy/eek.gif[/img]

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 9, 2001

Here is the response I got to-day to my e-mail to Nestle Canada re their ice cream over the week-end. I know the thread is entitled Good Humor-Breyer's, but I had mentioned the Nestle e-mail.

Dear Ms Spowart Cook,

Nestl

On Apr 18, 2001

Here is a copy of the e-mail that I FINALLY sent to the CSR I had been dealing with at Good Humor-Breyer's. I don't feel I got my point across strongly enough about how their blanket labeling affects them and us, but here it is anyway.

Dear Ms. Lofts: I apologize for the time it has taken me to respond to your e-mail. However, I wanted to let you know how very much I appreciate the information you were able to provide me with so quickly.

I do think that it is unfortunate that Good Humor-Breyer's chooses to label all of their products "may contain" when you do, in fact, have an excellent production of products in place. As a parent of a child allergic to peanuts, I would feel quite comfortable purchasing your products, knowing that nut free ones are run first and the lines are cleansed thoroughly. However, as soon as the "may contain" label is put in a food, we are unable to purchase it.

I am wondering if this is something you could address with someone in your company responsible for these decisions. Not only are you losing the business of peanut allergic people and their immediate at-home families, but also the business of people whose children attend "peanut free" classrooms and/or schools and also the business of our relatives and friends. I don't believe this would be a small drop in the bucket of market lose.

Thank-you again for your time and consideration in answering my concerns so quickly. I think it's really important for you to know that although your company may not be "safe" for us to purchase from, speedy replies from companies that are very clear and conscientious are very much appreciated despite the outcome.

Yours very truly, Cindy Spowart Cook

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On May 23, 2001

I am simply re-raising this thread for SK.

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 8, 2002

Simply re-raising.

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Apr 9, 2002

Cindy,

Are you looking for a waffle dessert cup?

You can also just make your own chocolate dessert cups. Paint some muffin liners with bitter-sweet chocolate then freeze. Take out and peel paper off and voila!

On Apr 9, 2002

smack, this was quite an old thread that I re-raised to compliment another one in Main Discussion, I believe. It was just a plain sundae cup I was looking for and I can't even remember now if I did find one through Chapman's Ice Cream or not.

However, your recipe sounds great! I think you should post it under Recipes. Really!

And please, remember, I'm not that great of a baker person. I can imagine what would happen to the muffin cups! [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img]

Many thanks and best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Mar 11, 2003

2 years old, but thought it might be okay to re-raise regardless to compliment another thread running re Breyer's.

I have to say, from the e-mail that I received from them, that I was quite willing to buy the Breyer's ice cream.

I simply chose not to based on their "may contain" label. But to me, their explanation, at that time was so great about how they broke the equipment down and cleaned it and also how they ran nut and non-nut lines at different times of the week, that for me, with my comfort zone, I did feel okay about the product.

But no, I don't buy it. Thankfully, we have Chapman's ice cream here, boldly with their peanut/nut free symbol on the lines that are peanut/nut free on the carton and I'm really pleased every time I see it and every time I purchase it.

Hope this helps.

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Mar 12, 2003

Like Cindy, I buy Chapmans here in Ontario but I regularly update my information from Breyers and am comfortable with my son having non-nut Breyer's ice creams, especially the vanilla flavour, at parties, school and church events because of the manufacturing processes, dismantling and pressure cleaning of equipment and ingredient storage methods. If you have questions ask Breyers to send you a letter outlining their strategies. They are very knowledgeable about our concerns and provide detailed information. My son lives in the wider world and I cannot expect everyone to purchase Chapmans [although many do!] and knowing about Breyer's processes helps us make informed decisions based on more than the may contain label. Not all of you will make the decision that I do but I am sharing this information to share my viewpoint. Take care. Stay safe.

On Mar 12, 2003

Kathyrn, excellent to see you posting! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] I, for one, have missed you quite a bit.

That was an excellent post as well. There are a LOT of people posting here that do feel comfortable with Breyer's, and I believe, for good reason. How they outlined their cleaning procedures was excellent. It really is important sometimes to look beyond the "may contain" label.

Again, really glad to see you post and also, from what I gathered from your post, you've kept up-dated on their situation/processes, so it's up-to-date information for the thread as well. Thank-you. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

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On Mar 22, 2003

I belong to a local "Peanut Moms" group and this question was raised several months ago, one of my moms checked into Perrys icecream and although they do not use separate lines, they do run least allergenic to most during the day. this mom took a tour of the facility which is near our town, and she was very satisfied with the procedures that they use. After speaking with Perrys myself I feel confident in giving the Vanilla to my son on occassion. They do make skippy cups as well.

On Mar 22, 2003

Does Wal-Mart carry Chapman's ice cream in Canada?

This may be the best chance to get it distributed in the US

On Mar 22, 2003

I know it isn't safe, but if you ever have the opportunity to try Perry's Key Lime flavor, do. It's simply incredible!

Amy

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