Kudos to Bonefish Grill

Posted on: Fri, 12/11/2009 - 6:46am
Pam East's picture
Offline
Joined: 12/11/2009 - 13:34

I recently had what could have been a deadly night out at Bonefish Grill, but it ended up turning in to an amazingly positive experience.

I was accidently served a meal which conatained peanuts. Fortunately, I had all my meds close at hand and I was ok. What turned this from a negative to a positive experience was the reaction of the corporation. I wrote to them to let them know about the incident and suggest some measures they could take to prevent it from happening again in the future. I recieved calls, not only from their Director of Operations, but also from the President of the company to let me know what actions they were taking. The short version of the story is, effective immediately, they are suspending the use of peanuts in their restaurnts at least until such time as the menus can be changed to clearly state which items have them. They are also testing their recipes and evaluating if they will reintroduce the use of peanuts at all.

To read the whole story explaining what happend, here's a blog about it:
http://evamoon.net/blog/2009/12/11/sweets-to-the-sweet-here-have-a-nut/

I would like to highly recommend Bonefish Grill to the peanut allergy community. I would still ask about peanuts when ordering, of course, but I can assure you the staff will know the answers at this point in time.

Pam East
www.pameast.net

Posted on: Sun, 12/13/2009 - 1:12am
jenniferbfab's picture
Offline
Joined: 05/04/2008 - 12:43

Thank you for this very interesting information!
Jennifer B
www.foodallergybuzz.com

Posted on: Mon, 12/21/2009 - 12:01am
BeyondAPeanut's picture
Offline
Joined: 05/23/2009 - 13:28

Hi Pam,
Thank you for your post, and for helping to create another allergy aware restaurant. We ate at Bonefish Grill in Colorado and had a great experience.

Peanut Free Store

More Community Posts

create a new community post
Displaying 1 - 20 of 20
Latest Post by absfabs Wed, 12/04/2019 - 12:29pm
Comments: 4
Latest Post by absfabs Wed, 12/04/2019 - 12:25pm
Comments: 3
Latest Post by absfabs Wed, 12/04/2019 - 12:22pm
Comments: 4
Latest Post by penelope Tue, 12/03/2019 - 4:46pm
Comments: 9
Latest Post by penelope Tue, 12/03/2019 - 4:43pm
Comments: 2
Latest Post by sunshinestate Mon, 12/02/2019 - 2:34pm
Comments: 5
Latest Post by absfabs Mon, 12/02/2019 - 11:17am
Comments: 482
Latest Post by Italia38 Fri, 11/29/2019 - 1:38pm
Comments: 4
Latest Post by penelope Tue, 11/26/2019 - 4:31pm
Comments: 7
Latest Post by sunshinestate Thu, 11/21/2019 - 10:31am
Comments: 172
Latest Post by william robenstein Mon, 11/18/2019 - 10:35am
Comments: 1
Latest Post by sunshinestate Sun, 11/17/2019 - 1:16pm
Comments: 3

More Articles

You already know that if you or your child has a peanut allergy you need to avoid peanut butter. Some...

So many wonderful recipes call for peanut butter. These recipes can still be enjoyed by experimenting with peanut butter replacements.

...

Are you craving sweets? Those with peanut allergies must be especially careful when indulging their...

For those with peanut allergies, baked goods present a serious risk. Many baked goods do not appear to contain peanuts, yet were baked in a...

Those who have peanut allergies know to avoid peanut butter cookies, of course – but what about other...

For anyone who has had a peanut allergy diagnosis, it is necessary to avoid eating peanuts entirely. However,...

Are you looking for peanut-free candies as a special treat for a child with...

Do you know what's in the face paint often used for Halloween costumes, school carnivals, and other events? If you're worried about smearing...

Vegetable oil is healthy before it is hydrogenated and a process that requires adding hydrogen to unsaturated fats. Oils that are often...

Peanut allergies don’t begin to cause problems for people the first time they are exposed to peanuts. Rather, the immune system first develops...

Anxious food allergic kids, understandably concerned about avoiding allergens, can become so restrictive in their food choices that weight loss...

The relationship between anxiety and food or other allergy is a complicated and puzzling one. Research has shown that stress can exacerbate...

Welcome to PeanutAllergy.com. Before you begin you must verify your email address. Please check your email and click on the link and you will...

If you have a food allergy, you will probably need to make some changes to your diet...

When love is in the air we can get caught up in the moment and throw caution to the wind. However, if you have a...

Just 30 seconds of mindfulness, of quieting our thoughts by being attentive to the present moment, can help manage stress and anxiety.

The...

Those affected by peanut allergy might have heard about basophil activation tests (BATs), a potentially accurate tool for diagnosing food allergy...

When your child has a food allergy, you want to make sure they are safe in school...

It’s the time of year when holiday parties, and family gatherings can make allergen avoidance more problematic. Whether you celebrate Christmas,...

Food allergies and sensitivities are on the rise. Almost everyone knows someone who has problems with at least one food. The most common food...