Epipen Trainer - Canada - Help!

Posted on: Thu, 04/27/2006 - 11:43am
SallyL's picture
Joined: 02/20/2006 - 09:00

Does anyone know where I can get a free epipen trainer?

I did see the post here about calling Dey Labs, but after waiting two months for the package I called them again only to have them tell me they don't ship to Canada (would have been nice to know back in February when I first called). They told me to call Allerex in Canada who told me they don't have free epipen trainers either - go to Anaphalaxis Canada. I checked there and they charge for theirs. I thought they were supposed to be free now??

I called a couple pharmacies since I heard they come free in the epipen twin packs, but none of the pharmacies knew what they were talking about.

Can anyone give me Canadian info? I'm really quite disappointed that Dey labs won't deliver to Canada. I would have really liked their video that comes in the kit too.

Posted on: Thu, 04/27/2006 - 1:37pm
Anonymous's picture
Anonymous (not verified)

Sally L., wow, that's strange. [img]http://uumor.pair.com/nutalle2/peanutallergy/redface.gif[/img] I've received packages from Dey for the past two school years - in September month. Maybe their policy has changed? That's a shame.
I would actually call again and see if another CSR tells you something different.
Also, what about trying Shoppers Drug Mart because they do do the training annually (I think in September month, but I forget). I know that in the past, they were quite willing to come into my son's school to give a demonstration if I wanted them to.
But I'd try Dey again just for the helluva it.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
If tears could build a stairway and memories a lane, I would walk up to heaven and bring you back home with me.

Posted on: Thu, 04/27/2006 - 9:22pm
Gilli011's picture
Joined: 12/05/2004 - 09:00

Hi, I was going to say the same thing, try Dey again. I received packages from them twice as well, the last in October/05. They sent several trainers, a video, a carrying case and various pamphlets.
Good Luck with it.

Posted on: Thu, 04/27/2006 - 11:28pm
SallyL's picture
Joined: 02/20/2006 - 09:00

Dey said they did change their policy- I told them I got the number from a fellow Canadian. But I will give them another try.
The first pharmacy I called was Shoppers Drug Mart. She put me on hold and checked (as did the other two pharmacies I called) and said they don't have them, but I still got the feeling they didn't really know what I was talking about.
I'll try Dey again though. Thanks!

Posted on: Thu, 04/27/2006 - 11:46pm
anonymous's picture
Joined: 05/28/2009 - 16:42

My understanding is if you have a prescription for the epi-jr 2 pack a free trainer comes with it. I just got a rx from allergiest for the 2 pack but I haven't filled it yet. I'm going to drop if off at Safe Way pharmacy in the next week. I'll let you know what I get.

Posted on: Fri, 04/28/2006 - 12:51am
mama2sym's picture
Joined: 04/19/2006 - 09:00

I recently went to a CPR/First Aid class, and the teacher also discussed anaphylaxis. Along with the CPR practice models, he also had several dozen practice epi-pens. Perhaps if there is a red cross or similar training class, they could help you? Also, the epi-pen jr dual pack does come with a trainer. A lot of people fill those rx's every year, so therefore have many trainers lying around. Perhaps you know someone like this who has extras? This is the first time I've ever gotten the dual pack, so I only have the one trainer it came with, otherwise I'd mail you one!

Posted on: Fri, 04/28/2006 - 3:02am
Anonymous's picture
Anonymous (not verified)

Sally L., that's another thing you could try - to get one from another member here. I know the first one I received was from a fellow member in America.
If I had known they were going to change their policy (woulda/coulda/shoulda), I wouldn't have just handed over the new package from Dey I received this past September as I had given the school the same package the year before and you would hope they would keep these things.
I actually don't have a trainer at home.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
If tears could build a stairway and memories a lane, I would walk up to heaven and bring you back home with me.

Posted on: Sun, 04/30/2006 - 6:50am
Anonymous's picture
Anonymous (not verified)

I got one from Anaphylaxis Canada (sorry don't have web address handy, but should be easy to find on this site - sorry, I'm rushing). I did have to pay for it (under $10).

Posted on: Sun, 04/30/2006 - 11:32am
Kathryn's picture
Joined: 02/17/1999 - 09:00

They are not free in Canada and do not come in the packages from Allerex. AAIA.ca and AnaphylaxisCanada.org both sell them. Check their pricing--both are online. Dey will not ship to Canada.

Posted on: Sun, 04/30/2006 - 12:26pm
Anonymous's picture
Anonymous (not verified)

Anna Marie, did you find that Dey had changed their policy or did you not even try with them and just ordered from Anaphylaxis Canada?
Kathyrn, basically the same question I guess - you're just aware of the policy change?
I actually think it's kinda not okay because we are purchasing Dey made Epi-Pens here in Canada as well so why can't they send us the trainers anymore?
If I can muddle through my "to do" list of paperwork, I'll try to give them a call.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
If tears could build a stairway and memories a lane, I would walk up to heaven and bring you back home with me.

Posted on: Sun, 04/30/2006 - 11:46pm
Anonymous's picture
Anonymous (not verified)

csc, I could NOT find a free one - I tried.
I purchased it three years ago.


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