Duncan Hines Cake Mix -Unsafe!!

Posted on: Wed, 04/26/2006 - 2:41am
Jenna's picture
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Joined: 07/09/2000 - 09:00

Just an update on Duncan Hines as of
4/26/06. Called them just now to double check on a cake mix I had bought for my PA son's birthday. The label says,"contains wheat, milk". I called to double check on cross contamination issues. I was told not to use this as it is run on a line that has nuts. The customer service rep was not very friendly and told me that they don't label for cross contamination because they are not yet required to do so by law - sometime in 2006 they will label. I asked when, and she said she didn't know- sometime in 2006. I haven't used their mixes in years but thought they would probably be labeling correctly by now. Wrong! Anyway-- just a heads up to make sure you double check with them before you use their products. Good luck in finding someone who is friendly.

Posted on: Wed, 04/26/2006 - 4:02am
cynde's picture
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Joined: 12/10/2002 - 09:00

Hi, just wondering if this is US or Canada Duncan Hines we are talking about?
I'm assuming since you are talking about new labelling laws that it is US, but wanted to double check.
Thank you

Posted on: Wed, 04/26/2006 - 5:14am
Jenna's picture
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Joined: 07/09/2000 - 09:00

I am talking about U.S. The cake mix was a Duncan Hines Moist Deluxe Fudge Marble -- but I'm not even sure I told her specifically what kind of cake mix. She said almost immediately that I should not use it. (I also noticed on their web site that they have a recall on a brownie mix.) I am just going to stay away from anything Duncan Hines for now. I have asked for someone to call me back but after my conversation with the rep, I doubt that will happen.

Posted on: Wed, 04/26/2006 - 7:03am
gw_mom3's picture
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Joined: 02/14/2000 - 09:00

I've never trusted duncan hines and I don't use pillsbury cake mixes either. I always stick with betty crocker even though they don't always have the flavor my kids want at the store.
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[b]~Gale~[/b]

Posted on: Wed, 04/26/2006 - 12:50pm
anonymous's picture
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Joined: 05/28/2009 - 16:42

Has anyone tried the new Betty Crocker chocolate chip muffins? I just made them and delicious!!! I am so excited to try them on my son tomorrow! They even turned out when I substituted the egg!

Posted on: Wed, 04/26/2006 - 4:02am
cynde's picture
Offline
Joined: 12/10/2002 - 09:00

Hi, just wondering if this is US or Canada Duncan Hines we are talking about?
I'm assuming since you are talking about new labelling laws that it is US, but wanted to double check.
Thank you

Posted on: Wed, 04/26/2006 - 5:14am
Jenna's picture
Offline
Joined: 07/09/2000 - 09:00

I am talking about U.S. The cake mix was a Duncan Hines Moist Deluxe Fudge Marble -- but I'm not even sure I told her specifically what kind of cake mix. She said almost immediately that I should not use it. (I also noticed on their web site that they have a recall on a brownie mix.) I am just going to stay away from anything Duncan Hines for now. I have asked for someone to call me back but after my conversation with the rep, I doubt that will happen.

Posted on: Wed, 04/26/2006 - 7:03am
gw_mom3's picture
Offline
Joined: 02/14/2000 - 09:00

I've never trusted duncan hines and I don't use pillsbury cake mixes either. I always stick with betty crocker even though they don't always have the flavor my kids want at the store.
------------------
==============
[b]~Gale~[/b]

Posted on: Wed, 04/26/2006 - 12:50pm
anonymous's picture
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Joined: 05/28/2009 - 16:42

Has anyone tried the new Betty Crocker chocolate chip muffins? I just made them and delicious!!! I am so excited to try them on my son tomorrow! They even turned out when I substituted the egg!

Posted on: Mon, 11/04/2019 - 1:34pm
sunshinestate's picture
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Joined: 10/18/2019 - 09:21

I love the Betty Crocker chocolate chip muffins and their cake mixes. Betty Crocker is the only brand that I trust. I worry about cross-contamination with the other brands.

Posted on: Tue, 11/05/2019 - 10:04am
Penwiggle's picture
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Joined: 10/19/2019 - 02:37

Gosh, Americans and your love of things that come in boxes. Sorry, being an ex-pat and someone who grew up cooking from ingredients that came in boxes, I feel like I can poke a little fun.

After living in the UK for 20 years, I've learned to cook almost entirely from scratch. No prepackaged ingredients for me. I have a rack of spices and a cupboard full of different kinds of flours and ingredients.

At least this way I KNOW what goes into my food. I highly recommend it, and with so many recipes and YouTube cooking channels online, learning to cook from scratch has never been easier.

Pen

Posted on: Tue, 11/05/2019 - 2:15pm
absfabs's picture
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Joined: 10/24/2019 - 12:04

Pen I laughed out loud at your "Americans and your love of things that come in boxes" comment because it's so true :-) We love our packaged foods. I grew up with my mom baking everything from scratch but I unfortunately didn't get the baking gene ;-) So I am a cake in the box kind of girl. And when I do bake I go with Betty Crocker. They have the best reputation for being truly nut free.

Posted on: Tue, 11/05/2019 - 3:44pm
penelope's picture
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Joined: 10/07/2019 - 19:07

That's funny Pen and I agree with you. I happen to love baking and so does my family. My family and I will get together over the weekend for dinners and we will all bake together which is so fun. I always feel at peace when I know exactly what is going into baked goods so baking myself is the best way for me to ensure that. But I have heard a lot of good things about Cherrybrook cake mixes (https://hudsonriverfoods.com/collections/cherrybrook-kitchen) because my friend only uses them when baking for her kids. I've tried their cakes and they are yummy.

Peanut Free Store

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