contacting manufacturers???

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I've emailed SERVERAL different manufacturers to ask about the contents of their products and NONE of them have responded. Each website said I should have a response within 1-3 business days and its been a week now [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img] Now what do I do?? Start calling every last company?? I am picturing hours on hold then [img]http://uumor.pair.com/nutalle2/peanutallergy/rolleyes.gif[/img]

What have you found is the best way to get answers??

On Feb 17, 2007

I haven't had much trouble with companies not replying to my emails-but sometimes it does take longer than they say it will. When dd was first diagnosed I didn't have internet so I called everyone. I had the directory from FAAN which made it much easier. Now if I email and they don't reply within a week or so I'll call but honestly, I can only think of one company lately that hasn't replied in a fairly timely fashion (and that one was Coomb's Family Farms which makes maple syrup).

------------------ ============== [b]~Gale~[/b]

On Feb 18, 2007

I have had trouble getting emails back from some of the companies (Kellers butter, Pizza Hut and Clabber Girl/Rumford Baking powder I never heard back from). Wonder Bread/Interstate bakeries emailed me back to say I needed to call. A few others have been very good about email questions (Vermont nut free, Dum-Dum's Spangler come to mind). Unfortunately for quick responses I have found calling works- but then sometimes you get different answers depending on who you talk to too! It's frustrating!

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