confused about Kraft

Posted on: Sun, 11/16/2003 - 9:50am
pjama0502's picture
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Joined: 08/04/2003 - 09:00

Hello all,

I have phoned Kraft twice in the last month about different products and been told both times that they label all products if there is even a chance that the product could contain nuts/peanuts. Furthermore, in the Financial Times last month Kraft and General Mills were singled out for their great allergy alert labeling.

However, I was just reading a thread that states Kraft Philadelphia Cream Cheese is made on the same lines as the honey nut cream cheese.

Can anyone give me a definitive answer on what the scoop is?

TIA

Jen

P.S. I should probably mention I live in Canada.

Posted on: Sun, 11/16/2003 - 10:29am
Anonymous's picture
Anonymous (not verified)

I would assume Eric will join in here so you can get a rounded out answer. (He and I disagree on Kraft.)
When I have called Kraft I was told they do an *allergen wash* on their equipment. Therefore, they do not feel there is a risk of contamination. I try to avoid Kraft products as much as possible, and honestly I don't think I've ever seen an allergy alert warning on any of their products. (If anyone else knows of a Kraft product with an actual warning I really would like to know about it.)
**********
When I call companies and get the response "we label if we feel there is any risk of cross-contamination" I then specifically ask if that means products run on the same equipment would definitely be labeled as a risk. That's when I got told about the *allergen wash*.

Posted on: Sun, 11/16/2003 - 10:41am
darthcleo's picture
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Joined: 11/08/2000 - 09:00

I am under the impression that Philadelphia cheese in the States is not safe, but the one in Canada is.
I know that we eat it without a problem, but my son isnt that sensitive. I dont think he would react to traces, although we've never tested it out. It's just mom's intuition.

Posted on: Sun, 11/16/2003 - 11:10am
erik's picture
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Joined: 05/15/2001 - 09:00

Quote:Originally posted by AnnaMarie:
[b]I would assume Eric will join in here so you can get a rounded out answer. (He and I disagree on Kraft.)[/b]
Hi Anna Marie,
Yes, I guess I feel comfortable enough to eat their products and you don't feel comfortable enough to eat their products. So we have a different "comfort zone" regarding Kraft.
The only Kraft products that I can think of with nut warnings are certain varieties of cookies (mini Oreos, etc)...
But in general I trust Kraft Canada. Here is the info from [url="http://www.nuconnexions.com/Allergy/Kraft.htm"]http://www.nuconnexions.com/Allergy/Kraft.htm[/url]
[i]Necessary precautions have been taken to ensure that no cross-contamination with potential allergens can take place on production lines. On non-dedicated production lines, equipment is thoroughly broken down and cleaned after potential food allergens have been processed, and the first run of any product done after this type of thorough cleaning is not released for public consumption as an extra safeguard. If cross-contamination is possible, an allergy alert would be placed on the packaging, but to date this has not been necessary. [/i]
Contact Information:
In Canada, call 1-800-268-6450 for further information.
Here is part of an article I read about Kraft Canada too:
[url="http://www.canoe.ca/Health0108/22_nuts-cp.html"]http://www.canoe.ca/Health0108/22_nuts-cp.html[/url]
[i]Guy Nadeau, director of corporate affairs for Kraft Canada, which encompasses Nabisco and Mr. Christie brands, said the food industry has become more sensitive to allergies over the past five years or so.
"I think it has been in part because there has been more media reporting on this issue, one; two, I think we've gotten a lot more consumer feedback."
Last year, Kraft, Nabisco and Christie had about 400,000 queries from consumers on various matters, including requests for recipes. Between one and two per cent of the calls concerned food allergies -- consumers wondering if certain products are safe for them.
"On the Kraft side, we've taken some very significant steps in plants where we do have nuts to make sure that there is virtually no risk of cross-contamination, even looking at ventilation systems," Nadeau said.
"For instance, (at) our Mount Royal plant in Montreal, which makes peanut butter but which also makes other types of product, we've made significant investments over the past maybe five to six years to make sure there is no cross-contamination."
The food industry uses a procedure called Hazard Analysis Critical Control Points, or HACCP, and aims for certification by the Canadian Food Inspection Agency.
"Individuals working in a plant where you do have nut-free production lines all receive training with respect to cross-contamination," Nadeau said.
"So that if they go into an area that's a nut-free area, they have to do certain things to make sure their shoes are clean, their hands are clean, their clothes. Because they are aware that it doesn't take a whole lot (for an allergen to cause a reaction)."[/i]
*************************
So it's ok to avoid Kraft products if you are not personally comfortable with them. I have posted above why I personally am not concerned eating Kraft products. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
I eat many Kraft products (Bakers chocolate, cheese, pudding cups, jello, etc) and I am comfortale with them.

Posted on: Sun, 11/16/2003 - 3:18pm
cynde's picture
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Joined: 12/10/2002 - 09:00

Quote:Originally posted by AnnaMarie:
[b]
When I have called Kraft I was told they do an *allergen wash* on their equipment. Therefore, they do not feel there is a risk of contamination. I try to avoid Kraft products as much as possible, and honestly I don't think I've ever seen an allergy alert warning on any of their products. (If anyone else knows of a Kraft product with an actual warning I really would like to know about it.)
[/b]
I feel exactly the same way, after I got the same response. They could not tell me what an allergen wash was and I do not feel comfortable with Kraft. I am also in Canada
[This message has been edited by cynde (edited November 17, 2003).]

Posted on: Sun, 11/16/2003 - 10:49pm
erik's picture
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Joined: 05/15/2001 - 09:00

It is hard to eliminate Kraft foods from my diet, considering that about 25% of the products at the grocery store happen to be owned by Kraft. I understand why you guys don't use Kraft as the 'allergen wash' is not detailed to us.
I just have a wider comfort zone than most people here.. maybe cause I'm a guy?? [img]http://uumor.pair.com/nutalle2/peanutallergy/tongue.gif[/img]

Posted on: Sun, 11/16/2003 - 11:21pm
Batman's picture
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Joined: 08/11/2000 - 09:00

Well Erik - I am not a guy and I consider myself to be abnormally cautious when it comes to feeding my PA son (although I guess you can never be too cautious), but I trust them too. As a matter of fact, my pantry is pretty much fully stocked with Nabisco and Mr.Christie products - I find they are great with labelling. My PA son has been eating them for the last 5 1/2 years (he is 7) without problems.
Each of us makes a conscious choice about the products we feel safe with, and I feel safe with Kraft.
Rita

Posted on: Sun, 11/16/2003 - 11:50pm
patsmommy's picture
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Joined: 10/31/2001 - 09:00

I have used kraft cream cheese for my pa son. no reactions at all.

Posted on: Sun, 11/16/2003 - 11:58pm
erik's picture
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Joined: 05/15/2001 - 09:00

Quote:Originally posted by Batman:
[b]Each of us makes a conscious choice about the products we feel safe with, and I feel safe with Kraft.
[/b]
Hi Rita,
Yes, everyone has to make their own decision, and I doubt that you would find any two people on this site who would totally agree about all manufacturers. Some people here are not comfortable with the Nestle Canada bars, so it is true that we all make our own decisions as it seems there are no products that everyone would consider to be safe. "But the world would be a boring place if we all agreed on everything" (copied that from someone, not sure who)
[img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Mon, 11/17/2003 - 12:03am
Batman's picture
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Joined: 08/11/2000 - 09:00

Hi Erik,
Indeed it would be a boring place if everyone agreed... but if only we could get everyone to agree to banish peanuts from the face of the earth! That boredom I could live with [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
[This message has been edited by Batman (edited November 17, 2003).]

Posted on: Mon, 11/17/2003 - 12:35am
Rae's picture
Rae
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Joined: 03/28/2000 - 09:00

I trust Kraft - USA here. My girls (one touch sensitive) have eaten Kraft products with no problem for 8 years. They are one company we trust.
Rachel

Posted on: Mon, 11/17/2003 - 12:53am
erik's picture
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Joined: 05/15/2001 - 09:00

Quote:Originally posted by Batman:
[b]Indeed it would be a boring place if everyone agreed... but if only we could get everyone to agree to banish peanuts from the face of the earth! That boredom I could live with [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img][/b]
haha [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img] I agree...

Posted on: Mon, 11/17/2003 - 12:53am
becca's picture
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Joined: 05/22/2001 - 09:00

With Kraft and Nabisco, I trust them. I feel that they make a very confident vouch for their safety protocols and do say they will lable if there is a chance of cross contamination. I have to trust something, is the way I feel. And like Erik feels, there are so many products on the shelves, I have to use something. So, I have decided to believe them until I have a reason not to, and they have never let me down.
There are other companies that out and out say they do not label for cross contamination and will not, who might be every bit as careful, but those are the ones I avoid or only use if they have a dedicated line. But if I feel there are good intentions and a confident and cositent response, I trust them. Hersheys is in that category for me as well these days.
Keeble seems better too, with tons of warnings, but many of the crackers seem okay. Mihgt branch out there. becca

Posted on: Mon, 11/17/2003 - 3:34am
pgrubbs's picture
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Joined: 10/27/2003 - 09:00

If you don't use Kraft cream cheese, what do you use? Do they have a low -fat or fat-free variety?

Posted on: Mon, 11/17/2003 - 3:40am
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Joined: 02/12/2003 - 09:00

I use the Lanctancia cream cheese, not because I don't buy Kraft products I have a pantry full of them but because I think it tastes better and they have light and a variety of flavors. My pa son has had no problems with it and eats it buy the spoonfuls.
Andrea

Posted on: Mon, 11/17/2003 - 4:12am
Anonymous's picture
Anonymous (not verified)

Well Eric, that's information I feel better knowing. I just wish Kraft actually felt it was important to tell prospective customers.
If I can add them to my *safe* list that sure would increase ready made foods for me. Avoiding Post is no problem as there are a lot of safe cereals available, but there are a few Post cereals that I do miss.

Posted on: Mon, 11/17/2003 - 4:38am
erik's picture
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Joined: 05/15/2001 - 09:00

Hi Anna Marie,
It's ok if you want to avoid Kraft... if you feel unsure about the answers that you received, maybe you can try calling again. If you are still unsure, then it's best to trust your inner instincts.
There are replacements for most Kraft products... you could use Hershey instead of Bakers chocolate, you could use Latancia instead of Kraft Philadelphia cream cheese, you could use Kelloggs instead of Post cereal, you could use Kozy Shack instead of Kraft puddings.. there's always alternatives and it's up to what feels best for you [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Mon, 11/17/2003 - 10:38am
pjama0502's picture
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Joined: 08/04/2003 - 09:00

Thanks for all the replies. I have to admit that I give my PA DS Kraft and will continue to do so.
Man, its tough figuring out how to handle this allergy....
Jen

Posted on: Mon, 11/17/2003 - 10:56am
erik's picture
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Joined: 05/15/2001 - 09:00

Quote:Originally posted by pjama0502:
[b]Thanks for all the replies. I have to admit that I give my PA DS Kraft and will continue to do so.
[/b]
Hi Jen,
I've eaten Kraft Dinner ever since I was a kid (and now I am in my 30s) and I've never had any problem so I think it should be fine in my opinion.
Yes.. it is a difficult allergy to handle due to the potential severity. The difficult part is that when you walk through the grocery store, how do you decide which products to purchase, considering none of them have peanut-free guarantees (except the odd case like Nestle chocolate bars).
We just educate ourselves and each do our best [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Posted on: Tue, 11/18/2003 - 2:35pm
marina_twinmom's picture
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Joined: 09/06/2001 - 09:00

We don't trust Kraft USA products. I questioned the customer service rep (and her manager) about the "allergen wash" and the fact that they don't label all items manufactured on shared lines with foods containing nuts, and pointed out that my son has a severe allergy. The manager then told me that I should consider ALL Kraft/Nabisco USA products as potentially unsafe, and recommended that I not feed them to my PA/TNA son.
That said, we do use a few Kraft/Nabisco products ... mostly things that don't have nut versions. My son eats macaroni and cheese, Teddy Grahams, graham crackers, and a few other things.

Posted on: Tue, 11/18/2003 - 11:48pm
e-mom's picture
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Joined: 04/23/2000 - 09:00

Quote:Originally posted by darthcleo:
[b]I am under the impression that Philadelphia cheese in the States is not safe, but the one in Canada is.
[/b]
If you are talking about Philadelphia Cream Cheese, my son eats it all the time with absolutely no reaction of any kind. We use the plain.
I'm in the US. I also trust Kraft. It is so frustrating at times with food from the same company to be safe for people in the US but are not safe for people in Canada and vice versa!!
[This message has been edited by e-mom (edited November 19, 2003).]

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