about 1.5 years ago, we were at the mall and DS wanted to eat at the Cheesecake factory. We went in, I spoke with mgr. He brought me a menu and pointed out all the peanut dishes they serve. DS was about 6 at the time and he said, honestly, I will do my best to be sure his meal is prepared to avoid xcontamination, but highly suggested that we eat somewhere else.
I was fine with this, the menu did have a lot of peanut sauces, peanuts in salads etc.
No Cheesecake factory for us!

So, I posted a couple of months ago about my experience in Minneapolis at the CCF. I visited family in Raleigh/Durham, NC this weekend and went to dinner at the Cheesecake factory. I spoke with a "manager" by phone prior to arranging the visit and was assured that I would have no problem finding something on the menu/eating there confidently with my allergy. We waited 1.5 hours to get a table, which wasn't too bad because it's at a wonderful mall. I got to the table and had the absolute worse experience ever with waitstaff and the allergy. The waiter told me that there is no way that they can safely serve me and that it's crazy to think that I could eat there. I asked to see a manager and he started off with somewhat the same approach (I was freaking hungry after waiting so long...) and I asked him if there was anything that I could have. He said probably something that isn't made in the back kitchen, something on the grill would be okay. So I got a steak that was incidentally the worse one I have ever had in my life. My wife had a chicken dish that came with 3 chicken breasts. This is precisely what is wrong with America, the portion control and lack of quality in the food. I just was not impressed and if this is a restaurant that I never step foot in again, I will be happier because of it!

Quote:Originally posted by saknjmom:
[b]we were at the mall and DS wanted to eat at the Cheesecake factory........(liberal edit).......No Cheesecake factory for us![/b]
noting.

Quote:Originally posted by stimpsjd:
[b]So, I posted a couple of months ago about my experience in Minneapolis at the CCF......(liberal edit)......it's at a wonderful mall.....(liberal edit).......I just was not impressed [/b]
noting.

reraising, no advice, but we generally tend to stay away from mall locations that involve food, corporate chain or otherwise.

There is no separate cheesecake factory allergy menu. I have been there are number of times and surprisingly the wait staff and even the manager were very knowledgeable when it came down to allergies. If you have a peanut allergy or a nut allergy you can almost work around any item on the menu (almost). I have never had any problems myself but just make sure you ask before you order and always confirm when you receive your food as well.

I have not had many issues in the past. They have a good allergen menu. Now I am only ordering for pickup so I can make sure that they got the order right when I pick it up instead of having it delivered.

I have never had an issue when I have dined in the restaurant because you can be very specific with the waiter and make it clear you have allergies. I do not like to order take out when I cannot talk to anyone.