I agree with McCobbre- it is important when we call/write to express appreciation for their labeling- and that they have chosen to reveal cross-contamination risks- much better than hiding it.
I think it does need to be revealed in a more public forum, and I still would encourage a change in the process so if possible this is no longer a risk.

I sent a letter to the company president by snail mail. Who knows who'll read it, but I'm hoping they'll pay more attention to it than they do their e-mail. I never did get a response from the e-mail question I sent them last week. In my letter, I did tell them I appreciate clear information about allergens in food. I just hope they'll change their procedures so that our family can eat it again.
Domino's has been good about telling me that they have nothing with peanut products in it. Papa Murphy's, the take-and-bake place, gave me very clear information, too; everything is peanut-free except the cookies, which could be cross-contaminated in the factory (made by another company). We'll steer toward Godfather's when we want an eat-in pizza place.
Really, I make homemade pizza almost every week because any restaurant makes me somewhat uneasy. But when we travel, I like some nice, standard chains to eat at. That's our family's big loss here.

Thanks so much for this- tried Papa john's (just us, not PA child)one night this week- didn't care for it as much as Pizza Hut. But I won't use Pizza Hut now, and will also email to express disappointment!

You know it does make you wonder- wonder if the risk was always there? And they wonder why so many kids have peanut allergies nowdays- no one suspects nuts/peanuts in all the food/stuff they are putting it in! Pizza Hut used to be a family favorite of ours, and our PA DD- not anymore- sent my email I'd rather eat Pizza that's not as good but allergy aware/safe!

I did contact Pizza Hut and say we could no longer be customers (with an exp.) and also called FAAN who said they will investigate. FAAN can also make others aware of a new risk.
We have eaten their pizza for years and if there was always a risk it was unknown (by use and the local PH management). It seems a stupid business decision to make on their part, knowing how dependent FA families are with "safe" chain resturants. Plus making the change with no communication with FAAN or even on the website home page (New labeling - food allergic customers please check) and the resturants is really lame.
Plus go to the web site or your local PH resturant and communicate the problem to them! Maybe they can make some changes.
[This message has been edited by Chicago (edited January 12, 2007).]

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[This message has been edited by NicoleinNH (edited June 10, 2007).]

Actually, we don't know for sure what the "peanut" is that Pizza Hut is now labeling for...
I spoke to a customer rep from Pizza Hut last week and she said "I know some of our stores use peanut oil, so that's probably why it is listed", but she wasn't definite in her response. A nutritionist from Pizza Hut is supposed to call me to tell me what the exact change/source of peanut is, but my phone has yet to ring...one week later.
I guess my irritation is from Pizza Hut not being specific and definite on what type of peanut source in the sauce (not that it matters for us because we avoid peanut oil even if FAAN and the FDA think peanut oil is non-allergenic). I've spoken to 2 customer service reps and they really don't know. I was hoping the nutritionist could explain, but I haven't heard from them despite my calls/letters.
NicoleinNH

Quote:Originally posted by NicoleinNH:
[b]
If anyone knows much about the safety of peanut oil, I would love to hear it.
NicoleinNH[/b]
Interesting study out of the UK
[url="http://www.anaphylaxis.org.uk/information/peanut_oil.html"]http://www.anaphylaxis.org.uk/information/peanut_oil.html[/url]

One problem with those types of studies, is that people who are less likely to react are more likely to agree to participate...
So... saying that the people in this or that study didn't react or had a mild reaction does not mean that no one will react or have a severe reaction.
I for instance do not react to soy oil or lecithin, though I have heard from people who do...
We all have to find our comfort zone, and being given clear information can help us make decisions within that comfort zone.
I run into this a lot with soy... Some companies list "contains soy" but are referring to the oil/lecithin, others are referring to soy flour (which I do avoid). If they aren't specific, I don't know if I can eat it or not.
We need to know if the PH warning is because some form of peanut is in all batches of sauce or may be in some restaurants, and if it is oil, flour, etc.
Restaurants are not required to tell us, but it would be in their best interest if they did!
Tara P