Buy, buy, buy...this stuff is great and from a great company!

Author:
Updated:
Original:

I know it's been said in previous posts, and I know that some people have had trouble finding Philly Swirls, but.....

I just got off the phone with Alex Plotkin, a co-owner. These are really great guys who realize the marketing potential of the PA community. They are not dismissing us as a mere 3% of the population. They are seeing us as 4 million people without a current source of safe treats.

If you can find this stuff - buy it by the truckload! It tastes great and comes from a peanut/nut-free facilty. WE'VE BEEN SCREAMING THAT WE WANT A PEANUT FREE FACILITY AND NOW WE HAVE ONE!!!!!!!!!!!!! We have to support this company if we want them to continue their dedication to the cause. Suggest it to friends - even those without PA. I plan on getting everyone hooked on it. Make sure you call or write the company when you buy Philly Swirls. Tell them what you like and what you don't. Make sure they know how much easier this makes the life of a PA kid.

The sorbets are great - fruity "light" swirls. My DD and I have been fighting over cotton candy. We also tried the phudge swirls. Vanilla and chocolate on a stick. VANILLA AND CHOCOLATE and I never once looked at her to see if her lips were swelling! I get tears just thinking about it.

I would love to see Philly Swirls expand their business. New products, new flavors. Safe treats for a little girl whose life has very few treats at all. Let's make sure they know how much they mean to us!

Carolyn

OOPS - editing to apologize this was supposed to be under the original Philly Swirl thread. I will copy to there are well.

[This message has been edited by tcperrine (edited April 16, 2003).]

On Apr 22, 2003

I bought and we love it! Thx

On May 3, 2003

THANK YOU SO MUCH to all of you who have so many great things to say about Max and I and our products. If everyone out there continues to exert this much effort to educate and inform the grocery store managers and their corporate about the 4+ million people with the PEANUT/TREENUT allergy, Max and I can continue to do what we know best and that is to stay away from PEANUT/TREENUTS!!! Please believe me, I would really like to leave the PEANUTS for our competition to deal with!!!!! I know that I have mentioned this before, but PLEASE!!! call me at any "reasonable" eastern standard time and I would be happy to hear some comments and suggestions. My direct (cell phone) number is 813.477.41.59 and my TOLL-FREE office number is 1877.379.47.57. My email address is [email]ALEX@PHILLYSWIRL.COM[/email]. In the last few months I have spoken to approximately 300-400 parents who have children with the PEANUT/TREENUT allergy so therefore, if you do the math, I have approximately 3,999,600+ parents to speak with ASAP!!! Now my wife and I have to figure out what products contain soy and dairy and get rid of all of them or else our ZACHARY is NOT a happy camper!!! I look forward to hearing from all/some of you out there!!! Sincerely, Alex Plotkin-owner/co-founder DIRECT LINE-(cell)-813.477.41.59 TOLL FREE LINE- 877.379.47.57 EMAIL- [email]ALEX@PHILLYSWIRL.COM[/email]

On Jun 2, 2003

Thank you so much to all of you!!! We're still doing everything we can to stay peanut/tree nut-free, but I will be honest with you, IT'S getting HARDER & HARDER!!! We're actually working on two brand new concepts, one of which includes an ice cream sandwich!! Once again, to anyone out there who has any questions, comments, or suggestions please feel free to call me at the numbers that I have listed below, OR CALL ME COLLECT!!! AT THIS TIME, We really need all the advice that we can get!!! I have listed both my direct cell phone number as well as our TOLL-FREE number. Please give my numbers out to any parent out there that can help us!! I have heard hundreds of moms continue to say to me that they did not want to bother me!!! YOU ARE NOT BOTHERING ME!!!! As I have stated numerous times, my wife and I have a 13 month old son Zachary who seems to be leaning more & more toward the same allergies that all of your loved ones possess. Think of this as a CRY FOR HELP!!!! HELP US STAY PEANUT/TREE NUT FREE!!!!! I always here at your service!!

Sincerely,

Alex Plotkin-owner/co-founder DIRECT LINE- CELL PHONE-813.477.41.59 TOLL FREE LINE-----------------877.379.47.57

On Jun 2, 2003

hmm, seems if have read this same post quite a few times today.....

On Jun 2, 2003

Hello again Codyman!! I am so sorry to have offended you with my postings. You see Codyman, we receive approximately 50-75 phone calls/emails from around the U.S. and Canada from parents asking us what they can do to help us stay peanut/tree nut free. It seems that your family is just fine without our products and believe me, because of that there isn't anyone more happier then ME!!! If your purpose was to prevent me from EVER posting on this site again, you have fulfilled that purpose!! Thank you so much for all the effort. I will pass along your most sincere wishes to all of the parents. Have a great rest of the week!! Alex Plotkin -owner/co-founder

On Jun 2, 2003

I took Mr Plotkin's similar posts to be an update for each of the Philly Swirl threads, so whichever one was read people could be updated. I thought it was considerate of someone who runs their own business to take the time to come here and post. I certainly hope Mr. Plotkin reconsiders about not posting here as this is the only product my PA,soy,egg,dairy DS has been able to enjoy. There are many here who are grateful for your time and effort, and a product that I can hand my child that is worry free. That alone is priceless to me.

On Jun 2, 2003

I hope to be able to try Philly Swirl sometime as I have heard so many good things about it. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

[This message has been edited by erik (edited June 04, 2003).]

On Jun 2, 2003

I personally think that Alex had a right to be offended (hopefully not to the degree that he won't post here anymore). He doesn't come here for anything but to get our comments on how to make a product for US and to try to HELP his product serve OUR needs. Sure he is in business and makes money, but so do all the other companies and how many of them come here to read our suggestions about what we want in a product.

My goodness, like there isn't enough bickering back and forth, now we rudely run off a person who is trying to help put stuff on the market that are kids can actually eat and ENJOY without us freaking out wondering if they are going to live through eating it.

I think that Codyman's comment would have been fine if it was a poster who is regular and familiar with the "do's and don'ts" of "properly" posting (if it's possible to even figure that out anymore), but IMO, his postings were an innocent attempt to reach each member who posted, not an attempt to bump up his product over anothers.

This man has taken his time as an owner of a company and contacted many many members personally by phone and emails, again I ask how many other companies have contacted you, or better yet, how many owners have contacted you? He may possibly be making money, but he is also spending it with phone calls and his investment of time.

We complain and complain about companies and the general public don't take us seriously and now that we finally have a manufacturer who is, we run them off...that's what this board is all about now?

*you* not directed at one particular poster, a general you is being implied.

[This message has been edited by Cam's Mom (edited June 03, 2003).]

On Jun 2, 2003

Hi Cam's Mom,

I don't see why Alex was so offended. Codyman wrote:

Quote:

I don't mind reading about a new peanut/nut free item but 8-10 with the exact wording is too much!!! In my opinion.

Seems that Synthia shared the same thoughts.

I just found his response to be unprofessional in writing "Thank you so much for all the effort. I will pass along your most sincere wishes to all of the parents".

p.s. maybe I missed a posting as you wrote "now we rudely run off a person who is trying to help" but I do not see what posting was rude to him... people just said in their opinion, raising 8 threads with the identical post (word for word) is too much.. personally I would not have complained but after reading his response I did not think it was very professional (why would he say he will pass along Codyman's sincere wishes to all the parents?)

[This message has been edited by erik (edited June 04, 2003).]

On Jun 3, 2003

Quote:

Originally posted by erik: [b] I don't see why Alex was so offended.

[/b]

Re:

[url="http://uumor.pair.com/nutalle2/peanutallergy/Forum11/HTML/001270.html"]http://uumor.pair.com/nutalle2/peanutallergy/Forum11/HTML/001270.html[/url]

I do believe Alex's post in question comes after this comment:

Originally posted by Codyman:

[b]"think ALL these posts are over doing it a bit!!! think I will avoid the products"[/b]

************************************

Of course how people "read" into statements may be highly personal.

I *personally* find it confusing. ie: "Eating our own" (as one poster put it).

I only wish my the school system had taken as much interest in meeting the needs of my son (PA/NUTS/Some other Legumes/ASTHMA/ATOPIC IN GENERAL/Some special needs)

Edit to "close quotes".

[This message has been edited by MommaBear (edited June 03, 2003).]

On Jun 3, 2003

This is not the first time that he posted numerous duplicate letters in many forums in the same day. Peggy

On Jun 3, 2003

Erik,

To answer your question as to where I got the idea that he was rudely run off, again I say that Codyman's response would have been warranted had Alex been a regular poster as to the do's and don'ts of this board. He was simply trying to answer in every thread that his product was mentioned to allow those posters whom had posted in that particular thread what was said...Maybe one member that posted in the Philly Swirl thread didn't post in there they posted in this thread (buy, buy, buy...) and therefore they didn't read the other 10 threads started on this product, so he covers his bases by making sure he responded to each one.

BTW, the quotes you quoted Codyman saying were not what was said in this thread, which at the time I posted I only read this thread, not that my opinion changed after reading the others.

The fact is not everyone (including members who post everyday) know the do's and don'ts of this board, and besides why should someone be so upset b/c 8 topics were raised when he was simply replying to posts about the product he was posting about, atleast he stayed on topic and its not like he started 8 new threads relating to Philly Swirl, he was replying to posts other members posted about.

Lana [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

On Jun 3, 2003

Hi Lana,

I understand your points [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] I was not upset he raised 8 threads (although I would have preferred if he raised less threads) and would not have said anything except upon reading his reply ("Thank you so much for all the effort. I will pass along your most sincere wishes to all of the parents. etc etc"), which I felt was unprofessional. I don't know what sincere wishes he wants to pass along but it doesn't sound very sincere to me.

On Jun 3, 2003

Erik,

I understand that his last response was overboard, but I'm sure he was frustrated for being "bashed" about his posting, how many of us had said worse things on this board and its been "understood" and credited for other things, IMO, he was merely defending his reasons for posting. He has no clue how to take someone being snide about his posting, and unfortunately he, IMO, went overboard with the last statement, but hell most us have said things we wish we hadn't said, or said something in the heat of the moment.

On Jun 3, 2003

Hi Lana,

Yes, I totally understand... everyone goes overboard at times and says things they preferred to retract upon futher reflection - myself included. So I hope he will continue to post about his products here but I can understand at the moment he may not be in the mood for that. Being in customer service, I am sure he will realize he can't please all the people all of the time.

I also think people here at PA.COM often get frustrated at the number of threads being raised that they have to go through in order to find useful info so that is why some people were irritated the same thing was posted 8 times. That is why I created that DEBATE thread to try to minimize the number of threads being raised filled with the same debates over and over again and it seems to have worked well [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

On Jun 3, 2003

Quote:

Originally posted by erik: [b] I also think people here at PA.COM often get frustrated at the number of threads being raised that they have to go through in order to find useful info .....[/b]

One man's trash is another man's treasure?

On Jun 3, 2003

Eric!!

First of all, I would like to first apologize for my "inappropriate" comment of "Thank you so much for all the effort. I will pass along your most sincere wishes to all of the parents. etc etc". My heart and stomach has gone through an unbelievable "roller-coaster" ride the last hour while reading all of the comments. I apologize for having to "waste" all of your time because of me. I never meant to "BURRY" other important threads for the purpose of "advertising" for my company. I personally spend 6-8 hours every day (if you can believe that) talking/emailing with parents who are concerned if our products are safe for their families. I have spoken to approximately 700 mothers who have expressed the most sincere appreciation and gratitude to Max and I for having our product(s) available to their kids. Believe me, we never had a master plan to develop a peanut/nut-free products, it just happened that way. We're very thankful to everyone, especially CAM'S MOM, who have come to support us. The popularity of our product in the nut-free community has definitely contributed to our sales, but you must understand that we have been in business for 11 years and although every new supporter/customer is very appreciated, it still makes up a very small percentage of our overall sales. The biggest reason for all of my postings is, I will admit, VERY SELFISH!! My greatest fear/concern is that all of the moms that took their time to write/email/telephone us in the past year and made us out to be the "saviors" of the PEANUT/NUT-FREE ice cream world for their children, will think of us as nothing but "PHONIES" if/when nuts are incorporated into our new product lines. Unfortunately, the nature of our business in the U.S. is called NOVELTY, which obviously means new and there is only so much one can do with sugar, milk, water and flavor before one HAS TO USE a nut of some sort!!! Fortunately, companies like Chapman's have been able to convince the Canadian grocery stores that nut-free is a MAJOR CONCERN!!! I have never tried their products but from speaking to people who purchase their products, I have heard nothing but great things about their company. If you have a chance to speak to any one of the parents with whom I have had a chance to speak, I NEVER push our product on ANYONE!!!! In closing, please forgive my inexperienced mind. I never intended to act so inappropriately. Even though I have always though that I possessed decent communication skills, it seems that at 33 years old I have A LOT still to learn. Believe it or not, as Cam's Mom indicated, I really was only trying to "UPDATE" the topics which were originated by other parents and not trying to BURRY other important ones. I have learned a major lesson from all of this, and believe me, I will never post the same way again. As I have mentioned in the 8 different messages, as if ICE CREAM is a cure for all diseases, if you have any comments or suggestions, please feel free to call me or I would be happy to call you at your convenience. Thank you so much for reading this and have a great night.

Sincerely,

Alex Plotkin-owner/co-founder DIRECT LINE-(cell)-813-477-41-59 TOLL FREE----------877-379-47-59

On Jun 3, 2003

Hi Alex,

Thank you for your comment. I understand everyone sometimes writes things that may look a bit strange the next day (I have dine it many times).

I am very glad you are still posting here as I know for those people in the USA where nut-free is a rarity, you are one of the only products they can trust. I have heard from Smack that some Canadian Costco stores are carrying your products, so I will purchase some next time I go to Costco as I have heard extremely positive comments about them here at PA.COM

And I know everyone doers appreciate the efforts you make to listen and be approachable and I thank you for that. Should circumstances in the future force you to use nuts, I would hope that you would still be able to have at least one facility that was nut-free, so even if some of your products were not safe, at least some would be safe (that is the model Nestle Canada uses, where 5 of their chocolate bars are peanut-free, while the others are made in facilities that use nuts).

Thanks very much for your posting [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

[This message has been edited by erik (edited June 03, 2003).]

On Jun 3, 2003

Alex,

I'm so glad you came back to post! I was reading through this thread in horror thinking that we might have driven you away forever.

Folks, I know this sort of thing keeps coming up but... If any of us object to someone's posting style, we are under no obligation to read it. If there are multiple posts, we can always skip. Unless the content is truly objectionable (like the trolls we've had in the past, or racial slurs, etc.) it seems like a kindly worded message about board etiquette would suffice. Perhaps even an off-board email, so as not to embarrass the offender, especially if they are not "regulars".

Just my $.02. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Amy

On Jun 3, 2003

I've been posting in the Philly Swirl thread (the one that has two pages) so I am guilty of keeping more than this Philly Swirl thread up at the top. I didn't know this was a Philly Swirl thread as well, but here goes....

[quote]Originally posted by Alex Plotkin: [b]My heart and stomach has gone through an unbelievable "roller-coaster" ride the last hour while reading all of the comments.[/b]

Sorry that we've made you feel this way.

Having talked to you folks a couple of times in the last year and a half, to find out how I can get your product in our grocery stores, I am so grateful for your efforts to get your product into most Costco stores in Canada.

I've got 6 cartons in a freezer now - Erik - try it, you'll love it!

I hope Philly Swirl keeps us up to date on product developments, as they occur, especially if we can keep some of the future products safe for our dairy, peanut and nut allergic kids and friends.

Alex - you make a great product - anytime you want to francise out let me know! (As a kid I use to drive around in one of those ice cream carts - I have visions of taking over the free world with Philly Swirl carts - imagine all those kids in every ball and soccer field being able to run up and purchase something safe from one of these carts!)

Warm regards, Syd's Mom [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

On Jun 3, 2003

Quote:

Originally posted by erik: [b] Should circumstances in the future force you to use nuts, I would hope that you would still be able to have at least one facility that was nut-free, so even if some of your products were not safe, at least some would be safe [/b]

Erik,

I have spoken with Alex on more than one occassion. While expansion to new novelty items may cause them to add nuts, they have no way to keep a plant nut-free. They only have one plant. Alex seemed pretty sure it would stay that way. So we need to be sure he doesn't have to resort to nuts at all. IMHO.

Just an FYI.

Carolyn

I am jealous of those in Canada with Chapmans and Nestle. Can I REALLY trust the Canadian kitkats and smarties? I saved the link to buy them online, but chocolate is chocolate and it makes me nervous. If I knew you consumed them by the truckload, I would feel better. Aren't you glad you are my daughter's guinea pig? [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img]

On Jun 3, 2003

I just keep telling people I know how much we love Philly Swirls, just so they will start buying them. That way, perhaps they are in our friends' homes, and safe to offer to my dd, and in our local stores due to the demand. I actually avoid mentioning that they are nut free, only mention that the kids all love them when they come over! And they do. My dd's little friend said, "WOW!" 4 times eating his first cream swirl on a stick. Too cute.

becca

On Jun 3, 2003

Alex - Thanks for all you do to try and keep Philly Swirl peanut/nut free. My daughter loves them and I will continue to purchase this product every week as I have been doing ever since I found out they were safe and tasted great!!! I pass this info on to all my friends and family and know they too love the stuff! Please continue to post to these boards - we need you here - wish more manufacturers would be so involved and accessible!

Diane

On Jun 3, 2003

Quote:

Originally posted by tcperrine: [b]I have spoken with Alex on more than one occassion. While expansion to new novelty items may cause them to add nuts, they have no way to keep a plant nut-free. They only have one plant. [/b]

Thanks Carolyn.. I did not realize they only have one manufacturing facility.

Quote:

Originally posted by tcperrine: [b]Can I REALLY trust the Canadian kitkats and smarties? I saved the link to buy them online, but chocolate is chocolate and it makes me nervous. If I knew you consumed them by the truckload, I would feel better. Aren't you glad you are my daughter's guinea pig? [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] [/b]

Yes.. Nestle Canada Aero, Smarties, Kit Kat, Coffee Crisp, and Mirage are guaranteed to be peanut-free. Everyone here in Canada with PA eats them by the truckload (including myself - I buy the cases at Costco). Anna Marie eats Kit Kat all the time... ask any Canadian here with PA and they'll agree these products are safe. You can also call Nestle Canada at 1-800-387-4636. Enjoy [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

(yes, I am your daughter's guinea pig - I will eat another Kit Kat tonight.. haha) [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img]

On Jun 3, 2003

Quote:

Originally posted by Syd's Mom: [b]I've got 6 cartons in a freezer now - Erik - try it, you'll love it! [/b]

Yes, next time I am at Costco I'll search for them.. looking forward to trying them as they sound delicious (and safe). And you all know what a sweet tooth I have [img]http://uumor.pair.com/nutalle2/peanutallergy/tongue.gif[/img]

On Jun 3, 2003

Last week we purchased our first two boxes of Philly Swirl at Costco. My 7 year old is lactose intolerant and my oldest is allergic to peanuts and nuts. This makes Chapman's not an option for the 7 year old. I have tried to get Chapman's to change their production of their Lactose free ice cream so it would be safe for nut allergies as well, but they do not have plans to do that. My 7 year old is so excited to have her "ice cream". The other kids always want to have some too. When I came home from Costco I called a friend who has a child allergic to milk. She went to Costco to get the treat for her daughter. Big hit in that house too. I only hope that we will get more variety in Canada soon. A full box of the Chocolate would be nice!!

------------------ Karalot

On Jun 3, 2003

I don't get the *nuts in ice-cream* thing. I [b]love[/b] peanuts and ate them by the bagfull. But nuts in ice-cream go soggy. Their OK the first day, but then YUCK!

Now, Alex, hopefully you're still reading this thread.

A few months ago I was buying icecream. I saw Nestle Smarties IceCream. If you aren't familiar, Smarties are similar to M&M's but made in a peanut free facility. Needless to say, I was thrilled with my find - until I checked the ingredient list - May Contain....

How would you feel about a joint venture with a candy company? Nestle apparently has a contract, but Neilson/Cadbury has a large selection of peanut free candy. (Crunchie bar in ice-cream - my mouth is watering.)

Sorry I have to use Canadian companies as an example, but I'm not very familiar with American companies. Does Hershey's have a peanut free plant?

Cherries and caramel go good in ice-cream. Honest - peanuts don't.

On Jun 4, 2003

AnneMarie, you were thinking exactly what i was thinking when I read Alex's post. Why nuts? Surely there are plenty of other things that are nut free that they can put in their product. No, Hershey is not "nut free" but they do have a few products that they make on dedicated lines. Also, what about Vermont Nut Free (VNF) and the host of other peanut-free businesses out there..especially the smaller ones who would probably jump at the chance to have some sort of agreement/contract with Philly Swirl. I know there are a few in our area (north of Boston), though at present, I cannot remember their name. Have VNF book-marked and out of default...buy from them.

A few ideas: VNF Cherry Cordials; VNF "turtles"; hershey kisses; coconut; cookie dough (hershey chocolate chips);

Also, as far as novelty...many "novelty" items are really just the same product in different shapes or on a different stick...*maybe* a different flavor.

Alex, you have a wealth of experience at your disposal. I'll bet if you posted your needs/ideas/wants, I bet someone somewhere would find you what you need...and all this done for FREE! :-)

To justify my ramblings, I don't see this as being just about ice cream. I see this as much more than that. As someone finally listening to us so I think this is very important. Wouldn't it be so ince to have a product on your grocer's shelf that said, "Contains No Peanuts"? BTW, Alex, you have "dairy-free" on your products. No doubt this is on many products due probably to the high occurrances of lactose intolerance in the past several years (and probably not dairy/milk allergies). I know you advertise "peanut-free" products on your website. Did you ever consider writing this on your products? Not only would you have our support and the support of the peanut allergic but think of all the sales that would be out there for peanut-free schools. My daughter's school isn't peanut-free but it is peanut-aware/peanut-safe. However, if I were to introduce to them a safe product, I bet they would seriously consider the matter as part of our reduce-the-risk effort.

[This message has been edited by LaurensMom (edited June 04, 2003).]

On Jun 4, 2003

Alex

I am sorry if I made you feel upset. I just thought there were to may threads on the same topic.

You have great products please keep up the good work.

We also keep stocked up on your products. Love this site

On Jun 4, 2003

Laurens Mom, you and I seem to be on the same wave length [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img] Last night I was thinking about a treat DH used to love called "Buried Treasure". It was a frozen treat, orange, and maybe had icecream inside I can't remember. Anyway, rather than being on a regular wooden stick, it was on a plastic stick and when you finished it there was a shape at the top. (Pretty cheap buried treasure actually [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] )

Strawberries go good in icecream too. Chopped or whole.

On Jun 4, 2003

I just have to show my support for Alex and Max!! Such a wonderful company and I just cannot believe this thread went bad because someone thought he posted too many times! Just ridiculous!!!!!!!! I don't care if Alex comes here and posts 10 times a day and it's the same thing all 10 times, they are a wonderful company who cares about our children and cares about continuing to make a safe treat for them!!! I cannot name one other company that would take the time to not only post once but to keep coming back and updating us and inviting us to call them!! I am glad to see this thread is turning around and coming back to the point, WE ARE THANKFUL FOR PHILLY SWIRL!!!!!! And we thank Alex and Max for caring so much and making such a wonderful product!!! You guys ROCK!!!! [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img] kcmom

On Jun 4, 2003

AnnaMarie, I remember "Buried Treasure"...it was one of my favorites!! (though I don't remember what the treasures were. Can you expand on this so Alex knows what we are talking about?)

On Jun 4, 2003

Quote:

Originally posted by tcperrine: [b] Erik,

Can I REALLY trust the Canadian kitkats and smarties? I saved the link to buy them online, but chocolate is chocolate and it makes me nervous. [/b]

Here is the info from the Nestle Canada web page:

[url="http://www.nestle.ca/en/Enjoy_Life/Kid_Central/Peanut_free_Treats/Peanut_free_Treats"]http://www.nestle.ca/en/Enjoy_Life/Kid_Central/Peanut_free_Treats/Peanut_free_Treats[/url]

[i]Made especially for you

Having a peanut allergy is no fun. Your parents are always telling you to be careful and there are so many yummy things that you

On Jun 4, 2003

Quote:

Originally posted by LaurensMom: [b]AnnaMarie, I remember "Buried Treasure"...it was one of my favorites!! (though I don't remember what the treasures were. Can you expand on this so Alex knows what we are talking about?)[/b]

The treasure was actually just the plastic stick. The bottom was just a round (?) stick to hold, then like a disc so the frozen treat didn't make a big mess, then under the frozen treat the plastic was shaped (I remember one was a pirate). The whole stick was in one piece - just shaped different. I don't know if they are available any more or not - and have no idea about copywrites or anything. Just trying to start people thinking about expansion ideas, and maybe someone will come up with something Alex and Max think will work for their company.

On Jun 4, 2003

Quote:

Originally posted by erik: [b] Here is the info from the Nestle Canada web page[/b]

Erik,

Do you know what kind of wonderful you are? I follow your posts around here and see you being diplomatic, compassionate, patient, and kind. Are you married? What a lucky woman! If not, want to wait for my DD to grow up? A 33 year gap isn't TOO much, is it? [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] Of course, I'd offer myself, but I am blessed with a wonderful husband.

Seriously, thank you for posting this for me. I wouldn't have thought to look on the Nestle site and, even if I did, probably wouldn't have found this. You've made me confident I can keep my daughter safe and still give her an occassional treat.

That being said, however, WHAT IS WRONG WITH AMERICAN COMPANIES!?!?!?!?! ESPECIALLY Nestle?! Why won't they just keep one line clean for us?! What the HELL is the obsession with NUTS in America? I guess it is true - we're all nuts here. [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img]

Carolyn

P.S. Alex, if you are lurking and reading this I want you to know that I exempt you from my contempt for American companies. You should be held up as an example of good citizenship for businesses.

On Jun 4, 2003

On the topic of favourite popsickles or frozen treats from way back for me and dh were, Jets.

Chocolate covered with orange sorbet inside. Oh, I can almost get the taste when I eat orange sorbet with chocolate syrup over it but it's not the same. I loved the outer chocolate crunch with the orange sorbet together.

Alex....work on this will ya? Thanks a lot, I appreciate it [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img]

On Jun 4, 2003

I think Lauren's Mom is onto something, how about Kellie's Candies in Wilmington, Massachuetts? They are nut free chocolate and the owners are sooo nice!

[url="http://www.nutfreecandy.com./"]http://www.nutfreecandy.com./[/url]

On Jun 4, 2003

Hello Everyone!!

Once again, THANK YOU SO MUCH!!!! to all of you out there (too many names to mention, but you all know who you are) that have showed Max and I so much gratitude and appreciation. Please understand that I am on this site everyday and I read through every one of the posts, especially the comments which are made on the topic of MANUFACTURERS!! We ARE an American Food Manufacturer and we fully believe that there are many other companies out there like us or even BETTER. Give them a chance!! I truly feel that we receive so much credit simply due to timing and circumstances. We just feel that in our case, the circumstances are such that Max and I have simply been in the right place and at the right time. I also fully believe that EVERYTHING HAPPENS FOR A REASON!!!! I have been unbelievably fortunate to have met Max at the time that I did, and everyone who knows him, will agree that he's an amazing guy who possesses qualities which are ONLY found in one out of a million. Fortunately for us, we complement each other extremely well. When I moved to the U.S. from Soviet Union 23 years ago, the corporate world was a completely different place from what it is today. Our current corporate world is all about mergers and acquisitions and with that we move further and further away from person to person interaction. It's obvious to everyone that nut-free allergy is a HUGE concern as exemplified by the media, both in print and television. Corporate food manufacturers are very well aware that there is a problem, considering that there are 3-5 million with the nut allergy. If the statistics are correct, the corporate world is NOT excluded from allergies, and being a very small part of that corporate world, I can attest that our families are DEFINITELY not excluded. As I have previously stated, I often find myself wondering why do so many people care so much about us. I have realized that there is a simple answer, PEOPLE CARE, they always will! I'm not going to lie, speaking to people comes natural to me, I have learned so much from my conversations with our supporters. I definitely need to learn a lot more about the PA.COM posting etiquette, but we will not get into that again. I spoke to 94 people yesterday and even though that may seem "NUTTY" to some, including my wife, but to me it felt great. How many people on the planet can have the privilege to talk to 94 of their supporters in one day!! NOT MANY!! Circumstances of most large corporations do not give them an opportunity to feel the people that support them. We need to bring back the small business mentality and things will change. Max and I refuse to forget the "old days" and how amazing it felt when 1 person enjoyed our efforts. If only the presidents, vice-presidents, CEO, CFO, and etc. of our corporate world would only think back for a split moment and remember their "old days", I assure you that their mentality would instantly change. I understand that some of you are frustrated with the companies in the U.S. but give them a chance. Most corporations have a directory of email addresses and all of these people are human beings, who CARE!!! I personally have many acquaintances who run very successful businesses, all of whom are great people. I read some of your comments about adding the peanuts to our products. Your comments make a lot of sense, and Max and I absolutely agree but you must take into consideration exactly what our company's niche is as well as who we are trying to compete against. If you have a moment, the next time you're at a grocery store , try to figure out the variations of the novelty products. Three ice cream flavors are dominant, which are vanilla, chocolate, and strawberry, sandwiches and the rest have something to do with a "NUT" of some sort!! We have gained so much experience in the ice cream novelty world and I would be very happy to pass along any information I have to all of you. There is very little, if anything at all, that is left to create when it comes to ice cream/novelty that has not already been produced and marketed. Therefore, there is nothing to hide. I could continue writing but I think that most of you are tired of me by now. DO NOT STOP informing our corporate food manufacturers of your concerns, thoughts and ideas and I guarantee that other company leaders will listen, care and respond the same way that Max and I have. I'm always available. Have a great night!!

Alex DIRECT LINE-(cell)-813.477.41.59 TOLL FREE-----------877.379.47.57

On Jun 4, 2003

Quote:

Originally posted by tcperrine: [b] Seriously, thank you for posting this for me. I wouldn't have thought to look on the Nestle site and, even if I did, probably wouldn't have found this. You've made me confident I can keep my daughter safe and still give her an occassional treat.[/b]

Hi Carolyn,

Thanks for your nice words... you are making me *blush*. You're welcome. I am glad I could be helpful. PA children all across Canada eat these chocolate bars all the time... I am sure your daughter will love them. As long-time posters know, I am not married (yet... [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img] ) but I have a long-term girlfriend who gave up her favourite chooclate bar when she met me (Cadbury-Neilson Mr. Big). [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Quote:

Originally posted by tcperrine: [b] That being said, however, WHAT IS WRONG WITH AMERICAN COMPANIES!?!?!?!?! ESPECIALLY Nestle?! Why won't they just keep one line clean for us?! What the HELL is the obsession with NUTS in America? I guess it is true - we're all nuts here. [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img][/b]

haha [img]http://uumor.pair.com/nutalle2/peanutallergy/wink.gif[/img]

I think the peanut industry is very strong in the USA since you grow a lot of peanuts there, so peanut allergy does not have as high a profile there as it does in Canada. Plus, isn;t eating peanuts an American tradition/past-time? At the ball game... etc? Here in Canada, we eat poutine, Kraft Dinner, pancakes with maple syrup, etc [img]http://uumor.pair.com/nutalle2/peanutallergy/tongue.gif[/img]

In Canada, most people seem to be aware of peanut allergies and many companies cteate safe products for us, so we are quite lucky (though there is always room for improvement).

Thanks again for your nice post [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

[This message has been edited by erik (edited June 04, 2003).]

On Jun 4, 2003

I just have to throw in my two cents about what a great company and what a great product Philly Swirl is! We always have them in our freezer.

My daughter is on a gymnastics team and after an especially good workout they will occasionally reward the kids with a treat. The treat is always a Philly Swirl- all the kids love them and it does not exclude my daughter.

i think we should all go the extra mile to support a company who supports us and our quest for a nut free life!!

Linda

On Jun 4, 2003

Alex,

The reason people seem to care so much about you and Max, is that you show that you care about [b]them[/b]. Believe me, we have tried to get other companies to post on here. We rarely ever got the cooperation of a customer service rep, much less a [b]principal[/b] of a company (I know, there are none anymore - they are just giant conglomerates).

How many companies still have the day to day attention of the people who founded them? That's part of what makes you guys different.

Amy

On Jun 4, 2003

Too much time being spent writing back and forth about postings. Alex and Max have gone overboard with their products for US...parents and relatives and friends of those with peanut allergy. Don't lose sight of how hard PhillySwirl is trying to stay peanut free. What we all should be doing is making sure PhillySwirl is in ALL OF OUR SUPERMARKETS, so we can ALL feel confident giving their products to our children. This is the first time we have a Company that's first priority is giving our children a safe product that they can enjoy and not have to worry about.... They are peanut free!!! Does everyone out there realize how important that is to us? Let's do everything to support Alex and Max at PhillySwirl so they can keep their company peanut free. This Company is made up of people that really care about us. Please, contact your Supermarkets and request PhillySwirl. Let Alex know if you need help. He is telling us he wants to help us...so we have to help him too. Let's also remember that PhillySwirl is absolutely delicious and our children LOVE IT!!! We have been looking for Companies like PhillySwirl who have a commitment to keeping our children safe.... Let's not let them down. It seems that most of the time, posts are complaints about companies that refuse to label their products properly for our safety... Here is a company that is willing to go so far that they are asking for our help and our suggestions to protect OUR children.... C'mon, lets get busy promoting PhillySwirl and finding ways and suggestions so that they can stay safe for us.... It's always reassuring to pick up a box of PhillySwirl and not have to check the label..and just know and trust that they are safe.... Please help! Stay Safe and feel free to contact me personally at [email]lobe5005@aol.com[/email] My 2 grandsons, Jason 5 and Jared 3 both have peanut allergy and there is nothing I wouldn't do to help keep them safe.... Lois

On Jun 5, 2003

I'm sort of *writing blind* since I'm not very familiar with the product, but I did come up with another idea.

Has anyone gone to an amusement park? I *personally* don't feel safe even with soft ice-cream (don't know where the cones come from and often they have dips for the ice-cream).

I was thrilled to find a peanut free frozen treat at Wonderland, because on a really hot day water just doesn't do it for me.

Have you guys checked out supplying any amusement parks? Usually there are ice-cream carts around the park, but not often anything peanut free.

Anyone who visits amusements parks - call and find out if they have any safe frozen treats - if not tell them about Philly Swirl, then contact Alex or Max and let them know about the park that *needs* them.

On Jun 5, 2003

What about the ice cream truck that comes around to the playgrounds and to the beach?

On Jun 5, 2003

Wouldn't this company have a PR person to look into promoting their products??

Shouldn't be too hard to stay peanut/nut free ..... if they don't put them in their products now then just keep it that way.

On Jun 5, 2003

Dear Rilira, Going Nuts, and Lois!! Thank you so much!! Your ideas are AMAZING!! I apologize for re-raising this thread simply to thank a few people and I would also like to be the first one to also say that the suggestions that I just read, if incorporated and approved, DEFINITELY have an increased financial effect on our company. How much, Max and I currently have no idea!!! I would also like to add something that Max and I (our wives included) have been trying to figure out. That is, what FAIR way can be created in which our amazing supporters like Rilira, Going Nuts, Lois, and many, many others can POSSIBLY share in the INCREASED FINANCIAL REWARDS that their ideas bring to our company!! I, and I'm positive that I can speak for Max, never want to ever feel uncomfortable about going to PA.COM and entering our feelings about the nut-free allergy. Especially, if this is something that could very well be a huge part of my son's life!! Once again, THANK YOU so much to all of you that have come to support us and again, I hope that I'm justified in entering this posting. Alex DIRECT LINE (cell PHONE)-813.477.41.59 TOLL FREE----------------877.379.47.57

On Jun 5, 2003

Quote:

Originally posted by Alex Plotkin: [b]Once again, THANK YOU so much to all of you that have come to support us and again, I hope that I'm justified in entering this posting.[/b]

Hi Alex,

Yes... you are justified in entering this posting. In fact, many people will post many times a day in the same thread.. you can post in this thread many times a day and I don't think anyone minds. So don't feel nervous about posting.

I think some people just did not want to have 8 threads raised at one time with the same info in each. But as for posting several times a day in this thread, I am sure no one minds as we all do it [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img]

We appreciate the fact you are communicating with us.

[This message has been edited by erik (edited June 05, 2003).]

On Jun 5, 2003

tcperrine, What part of the U.S. are you located in. I am happy to hear that you now have PhillySwirl available to you. I am in Southern New Jersey and just about every supermarket is stocking PhillySwirl. I guess it is true that if you keep requesting a product in a supermarket, they do everything they can to please the customers, and keep them coming back. I remember my mom always telling me not to be afraid to "ask for what I want". Well, it works! We love all the flavors too. All the kids in my 5 year old grandsons class are now PhillySwirl lovers too. It is certainly always reassuring not to have to check each package, or be nervous everytime your child takes a bite..... Stay Safe Always

On Jun 5, 2003

I must concur with Eric. Posting several times a day in one thread IS common. Definitely OK with everyone when it's on topic (which you are here Alex). [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]

Also, nobody object to a thread being raised. If this one starts slipping down, go ahead and bump it up. It's APPROPRIATE. It's helpful not just to you, but to the many people who will suddenly remember they want some ice cream. And also to the newbies who might not find it otherwise.

On Jun 5, 2003

Quote:

Originally posted by AnnaMarie: [b]I must concur with Eric. Posting several times a day in one thread IS common. Definitely OK with everyone when it's on topic [/b]

Hi Anna Marie,

I do tend to post many times a day in the same thread especially when a lively discussion is occurring. But being "on topic"? hehe I am not sure how well I do that as I tend to veer a lot! [img]http://uumor.pair.com/nutalle2/peanutallergy/tongue.gif[/img]

On Jun 11, 2003

The philly swirl assorted cups are available at the San Jose, California, Costco on Almaden/Blossom HIll road.

My friend picked up a box for me and my child is totally thrilled. I find the colors a little lurid for adult tastes (screaming blue, bright red, etc.) but very kid appropriate. Also, these guys use real sugar instead of corn syrup!

He was able to have one today at "Olympic Day" at school. Everyone else got the unsafe ice cream sundae cups with unsafe toppings. (They also used unsafe non-dairy whipped cream substitute and served Quaker peanut butter granola bars for snack today.)

I was just so thrilled to see the quad eating area covered with the peanut butter granola bars. Good thing he's careful about where he eats and never eats directly off the tables. Last day of school tomorrow and it can't come too soon.

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