Anaphalaxis on Qantas

Posted on: Tue, 04/30/2002 - 6:45pm
helenmc's picture
Offline
Joined: 05/01/2002 - 09:00

pG'day all,/p
pI suffered an anaphylactic shock travelling from Los Angeles to Sydney last week. The attack was triggered by peanut oil in the beef stir fry dinner cooking in the ovens./p
pThe meal hadn't been served...it was just fumes in the air./p
pThe airline know of my allergy, and always serve me a special meal, and up until last week I just didn't like the smell of peanuts, an I had to eat them to trigger an attack./p
pThe crew were wonderful, as was a Doctor passenger who nursed me back to life./p
pI've written to the airline and asked thembr /
to consider their ingredients list. We'll see what they say./p
p------------------br /
Helen/p
p[This message has been edited by helenmc (edited May 03, 2002).]/p
p[This message has been edited by helenmc (edited November 16, 2002).]/p

Posted on: Wed, 05/01/2002 - 12:02am
Going Nuts's picture
Offline
Joined: 10/04/2001 - 09:00

Wow Helen,
What a horrible experience. I'm glad to hear there was a doctor on board and that the crew was helpful. I hope Qantas will be responsive.
Are you Aussie? If so, please communicate this experience to Australia's version of the FAA to make sure it is documented.
Hope you are feeling fine now!
Amy

Posted on: Wed, 05/01/2002 - 11:14am
Anonymous's picture
Anonymous (not verified)

I am soooo sorry that you had such a horrible experience! Hope you are feeling much better now. It seems like an important thing to notify other airlines about. I do not know any that have agreed to completely eliminate all peanut products from a flight! The best I have found was agreement to serve pretzels instead of peanuts...

Posted on: Wed, 05/01/2002 - 9:56pm
helenmc's picture
Offline
Joined: 05/01/2002 - 09:00

Thanks for the kind words and the advice.
I sent a copy of the letter I wrote to Qantas to CASA (Australia's Civil Aviation Safety Authority) today.
Helen

Posted on: Mon, 09/16/2002 - 12:11pm
helenmc's picture
Offline
Joined: 05/01/2002 - 09:00

Sorry to have taken so long to reply. The airline did eventually write back to me, after 6 weeks.
They basically said sorry, and glad your OK, but that they can't guarantee a peanut free flight (which, interestingly, I didn't ask for).
I did ask them to reconsider handing out peanuts as the standard on-board snack and using peanuts & peanut oil as ingredients in some dinners, to reduce (but obviously not eliminate) the chances of future problems.
The few times I've flown since (domestic within Australia, not long haul overseas)have been incident free. Asking on booking for a no-nut flight has produced no result. They just say say they can't do it.
Helen

Posted on: Wed, 09/18/2002 - 12:34am
robinlp's picture
Offline
Joined: 05/14/2002 - 09:00

This makes me so angry. How hard would it be for them to make this stir fry w/ another type of oil. Also, how hard would it be for them to just serve pretzels.
Grrr...sorry, I have no real advise but the unwillingness of these corporations to take this issue seriously really upsets me.

Posted on: Wed, 11/13/2002 - 3:14pm
miksey's picture
Offline
Joined: 11/14/2002 - 09:00

We are due to fly with Qantas in December from Sydney to London. We have only just found out our 4 year old has a life threatening peanut allergy. I have contacted Qantas regarding this. They said there was nothing they could do and individuals with peanut allergys should not fly. I am now very concerned about taking her. How are we supposed to get back home?

Posted on: Fri, 11/15/2002 - 10:12pm
helenmc's picture
Offline
Joined: 05/01/2002 - 09:00

That's really bad. They're lucky they didn't say that to us or I think we would have taken the whole thing to Kerry O'Brien at the ABC... (for those of you not in Australia, Kerry is the anchor of our national public broadcaster's evening current affairs tv show, the 7.30 Report. You can find it at [url="http://www.abc.net.au/7.30/)."]http://www.abc.net.au/7.30/).[/url]
Qantas have some 80% of our domestic market, and as far as I know the other airline, the no-frills Virgin Blue, only serves peanuts.
What the airline have done to you and your family really stinks. I reckon you should go public - make them explain themselves in the media. They'll look like they have hearts of stone.
Good luck - I'm want to Washington DC in March, so I guess I have selfish reasons for saying that!
Helen
[This message has been edited by helenmc (edited November 16, 2002).]

Posted on: Mon, 11/25/2002 - 1:17pm
miksey's picture
Offline
Joined: 11/14/2002 - 09:00

I rang Qantas today, I wanted to see what else I do to to reduce the chance of our Daughter, Cleo, having a reaction.
I wanted to get seats next to fire exit so Cleo could stretch without having to move about the plane where other people will be eating their complimentary peanuts. But this is not allowed by law apparently (Children seated near fire exit).
Qantus told me that because they can't stop passengers bringing their own peanuts onto the flight, they can't guarantee peanut free flight. I pointed out that they could at least reduce the chance of our daughter having a reaction by not serving peanuts. They said that while a very small percentage of passengers have a peanut allergy, most passengers want them and so we'll serve them. The operator pressed home this point by telling me her favorate part of any trip was the peanuts! and that some of their "top" flyers "you know really rich and powerful people" have peanut allergies and we still serve 'em.
I then told the operator of my intention to ask all the passengers seated close to us not to eat peanuts, or at least dispose of them and their rapper carefully. But according to the operator I'm not allowed to do this, although quite what Qantus will do to me for doing so I don't know.

Posted on: Mon, 11/25/2002 - 1:23pm
miksey's picture
Offline
Joined: 11/14/2002 - 09:00

Quote:Originally posted by helenmc:
[b]That's really bad. They're lucky they didn't say that to us or I think we would have taken the whole thing to Kerry O'Brien at the ABC... (for those of you not in Australia, Kerry is the anchor of our national public broadcaster's evening current affairs tv show, the 7.30 Report. You can find it at [url="http://www.abc.net.au/7.30/)."]http://www.abc.net.au/7.30/).[/url]
Qantas have some 80% of our domestic market, and as far as I know the other airline, the no-frills Virgin Blue, only serves peanuts.
What the airline have done to you and your family really stinks. I reckon you should go public - make them explain themselves in the media. They'll look like they have hearts of stone.
Good luck - I'm want to Washington DC in March, so I guess I have selfish reasons for saying that!
Helen
[This message has been edited by helenmc (edited November 16, 2002).][/b]

Posted on: Mon, 11/25/2002 - 6:43pm
miksey's picture
Offline
Joined: 11/14/2002 - 09:00

Quote:Originally posted by helenmc:
[b]That's really bad. They're lucky they didn't say that to us or I think we would have taken the whole thing to Kerry O'Brien at the ABC... (for those of you not in Australia, Kerry is the anchor of our national public broadcaster's evening current affairs tv show, the 7.30 Report. You can find it at [url="http://www.abc.net.au/7.30/)."]http://www.abc.net.au/7.30/).[/url]
Qantas have some 80% of our domestic market, and as far as I know the other airline, the no-frills Virgin Blue, only serves peanuts.
What the airline have done to you and your family really stinks. I reckon you should go public - make them explain themselves in the media. They'll look like they have hearts of stone.
Good luck - I'm want to Washington DC in March, so I guess I have selfish reasons for saying that!
Helen
[This message has been edited by helenmc (edited November 16, 2002).][/b]

Pages

Peanut Free and Nut Free Community

Click on one of the categories below to see all topics and discussions.

Latest Discussions

Latest Post by Tauhatola Tue, 07/14/2020 - 4:28pm
Comments: 0
Latest Post by Theschaeffers Mon, 07/13/2020 - 10:53am
Comments: 0
Latest Post by beachgal2020 Thu, 07/09/2020 - 2:17pm
Comments: 173
Latest Post by beachgal2020 Thu, 07/09/2020 - 2:08pm
Comments: 714
Latest Post by beachgal2020 Thu, 07/09/2020 - 1:51pm
Comments: 483
Latest Post by doggydude (not verified) Wed, 07/08/2020 - 6:06am
Comments: 9
Latest Post by doggydude (not verified) Wed, 07/08/2020 - 6:00am
Comments: 14
Latest Post by SmilinMo Tue, 06/09/2020 - 11:29am
Comments: 7
Latest Post by MoRich Mon, 06/01/2020 - 10:06am
Comments: 6

Peanut Free Store

More Articles

Peanuts and Nuts Can Trigger An Asthma Attack

According to the American Academy of Allergy, Asthma and Immunology (AAAI), more than 3...

There are more "peanut-free" products than ever on the supermarket shelves. This means more choices than ever for peanut-allergic shoppers and...

It Is Easy To Buy Peanut Free Chocolate Online

Ask any parent of a child with a potentially life-...

How Do You Determine If A Food Is Safe For A Peanut Allergic Person?

The answer varies. “Peanut-free” means different things to different...

Recently, the U.S. Food and Drug Administration (FDA) approved a New Drug Application for an epinephrine auto-injector (EAI) designed for use with...

Fact 1: Over a third of food allergy reactions happen after the first known oral...

It can be easy to overlook the presence of nut allergens in non-food items because the allergens are often listed by their Latin or scientific...

It’s hard to think of Chinese food without thinking of peanuts. China is the world’s leading peanut producer, and that’s not a coincidence....

Soymilk is one of the most popular alternatives to cow’s milk. As well as being rich in fiber, soy is a great source of protein and contains all...

My mom was at a lakeside restaurant enjoying fish and chips when her mouth began tingling. The next day at a family gathering, we had grilled...

Peanuts and peanut oil are cheap and easy additives to food and other commercial goods. It is surprising (and alarming if you have a...

Vegetable oil is healthy before it is hydrogenated and a process that requires adding hydrogen to unsaturated fats. Oils that are often...

Although it's true that peanuts are in many snack items, there are several snacks that do not contain peanuts. Anyone who has a peanut...

The most frightening thing about a severe allergic reaction to a new food is that it can happen so fast. If parents are not looking for allergic...

It may never be safe to begin feeding peanut butter to your baby or toddler if you have peanut allergies in your family. If either parent or one...

Families who have food allergies are familiar with reading food labels and of being aware of everything that they or their allergic child eats....

If a parent is alert and observing their toddler when peanuts are first introduced, the chance of the child receiving help if she has a reaction...

For those who don't have experience with peanut allergies, going 'peanut-free' often seems as easy as avoiding peanut butter sandwiches and bags...

Dealing with food allergies can be difficult, especially if you're not sure what's 'safe' to buy. This is especially true for those with severe...

Are you craving sweets? Those with peanut allergies must be especially careful when indulging their...