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Posted on: Thu, 04/19/2001 - 5:32am
anonymous's picture
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Joined: 05/28/2009 - 16:42

Here is the "contact us" link at the Nestle Canada web site so we can let them know how disappointing this decision is. Our American friends are strongly enouraged to participate, so we can keep this "goodwill" thread alive! I've had the pleasure of corresponding with 2 wonderful mothers through this thread, my "Smarties Buddies", so let's all contact Nestle - who knows what can happen unless we try!
Remember, for every 1 letter a food manufacturer receives, they assume 200 other people feel the same way, but didn't take the time to write. Let's make a difference! Just click on this link:
[url="http://www.nestle.ca/english/utilities/contact.html"]http://www.nestle.ca/english/utilities/contact.html[/url]
Good luck, everyone!

Posted on: Thu, 04/19/2001 - 6:23am
Chris PeanutAllergy Com's picture
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Joined: 04/25/2001 - 09:00

I wanted to mention that there is a thread on Nestle Canada...will no longer be safe, topic. If we post on this new thread dedicated to this topic it will help keep the information better organized.
You can locate this thread on the "Alert and Food Recalls" forum or you can follow this link
[url="http://uumor.pair.com/nutalle2/peanutallergy/Forum2/HTML/000231.html"]http://uumor.pair.com/nutalle2/peanutallergy/Forum2/HTML/000231.html[/url]
Here is the topic name on the Alerts And Food Recalls Forum
"Kit Kat, Aero, Coffee Crisp, Mirage and Smarties - will no longer be safe for people"
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Stay Safe,
[email]"Chris@PeanutAllergy.Com"[/email]

Posted on: Thu, 04/19/2001 - 6:24am
Anonymous's picture
Anonymous (not verified)

Cayley's Mom, thank-you SO much for providing the link so we can e-mail Nestle directly from this site. I think it's really important. I have to sit back before I actually compose my letter because I'm going to include things that don't have to do with PA (my memories of Smarties, in particular, as a child so many years ago). Also, my head virtually exploded when I read the news so I do have to calm down although I was calm when I spoke with the Nestle CSR on the telephone.
This would be excellent if we could somehow keep this thread alive by actually getting the manufacturer to change their mind. I know that I have felt much positive stuff just by co-ordinating it and I can't even explain why. Perhaps because I knew that friendships did develop and that it wasn't just about candy.
I had to break the news to Jesse on the way home from school to-day, and, as always, he is a way cool kid, who gets it far better than I do. When he grows up, he will have a store that sells only things with no peanuts and he will have made Smarties with no "may contain" on them. Of course, he said the same thing about M & M's! He is cute though.
I admire that. I had thought that I would have to deal with some sort of disappointment, etc., but he just seems to take this information rather matter-of-factly. Not that Nestle needs to know this!
Again, Cayley's Mom, thank-you. I hope everyone does write and maybe we can get this thing changed around before it's too late.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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Posted on: Thu, 04/19/2001 - 6:38am
Anonymous's picture
Anonymous (not verified)

Chris, you were posting at basically the same time I was, so I missed your post all together. I do think it was important that Cayley's Mom posted the link in this thread as well for people that may only come to the board to see if they have been matched up in the Smarties thread yet or not (it does happen, LOL!).
Sue, I'm sorry, I completely missed your post because I automatically went to Page 5 and you were the last post on Page 4. I think what you're saying makes perfect sense. Also, you know, I can't close a thread anyway. Only Chris can do that. But, I do think it would be excellent if some Canadians were able to send some out, as well as stockpile for themselves, especially to people that have been on the list for quite some time.
I know that when I spoke with the CSR to-day I told him that I would probably have to stockpile some and that was when he gave me the shelf life of 40-52 weeks (I don't know if he thought I was insane or not [img]http://uumor.pair.com/nutalle2/peanutallergy/biggrin.gif[/img] ). Then, this afternoon, I picked up my MIL's Easter package from the post office and she had included "safe" chocolate bars for my DH and I - Coffee Crisp and KitKat.
My head is really close to exploding re this even though Jesse dealt with it really well so I am going to close for now. But, I did want to say, that yes, of course, if we can get some out before they're "labeled", then that would be great. I don't even mind still co-ordinating that and perhaps it will make me more diligent now that it has become a time concern.
That's the only good thing I can say about being Stuck in Stayner. Our stock of items moves really slow. For example, when we had "unsafe" treat bags from Trebor-Allan, they hung around town forever (actually, I think they're still here). So, if this goes the same way, I may have "safe" Smarties for a bit longer than people would say in Toronto.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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Posted on: Thu, 04/19/2001 - 7:02am
anonymous's picture
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Joined: 05/28/2009 - 16:42

Chris - I posted the Nestle contact information under 3 threads that all directly related to this topic. There is a thread going in the Manufacturers Forum that has a heck of a lot more activity than the one in the Alerts Forum! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] Just covering all the bases, and also letting our American friends know that we would be so grateful if they could help us "Save the Smarties".

Posted on: Thu, 04/19/2001 - 7:56am
redtruck's picture
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Joined: 01/23/2000 - 09:00

We need to take action now...so please see the thread under Take Action.
Sorry, Cindy, but never mind stockpiling, I'm mad, and i think we need to all get mad and write them, and call them and get everyone else to do so too asap!
The link to Nestle email is already posted above. Lets rally and make them reverse their decision!

Posted on: Thu, 04/19/2001 - 9:14am
Anonymous's picture
Anonymous (not verified)

Cayley's Mom, I think you did the absolute right thing posting the same information (excellent information at that) in different threads. I often do this if there are several threads re the same topic going on the board at the same time. The last time I can remember doing this is when I received information from Nabisco Canada and the safety of their products. There were Oreos threads, Chips Ahoy threads, Nabisco threads, Christie's threads, so I posted the e-mail in all of them. What the heck. Also, Eileen posted The Toronto Star story in more than one thread to-day also.
I also think your recognition of our American friends separately was important. If Nestles Canada actually hears from some American people (and I know they have already) that are upset that they can no longer receive Canadian Smarties from their Canadian friends, they may pay even more attention.
(Also, I had been wanting to start a KitKat thread in the same manner recently because KitKat in the U.S. is made by Hershey's and not considered "safe". Well, so much for that!).
Redtruck, I must say that that is the FIRST time I have ever seen you use an angry face smilie on this board! I well understand it as my head has still exploded on this matter.
I would really like to think that we can get them to reverse their decision by our sheer numbers but I'm not sure that we'll be able to. Does anyone have an example of anyone reversing a decision based on public pressure, of this sort? I'm just so unsure about our voices being heard. But, I did telephone my Mother tonight and asked her permission to send an e-mail to Nestle on her behalf as well. She is a very unhappy Grandmother right now also!
I am going to compose my e-mail tonight when things have settled here. I just can't imagine my children not being able to eat Smarties. I can remember the joy of Smartie lipstick and lining them up colour wise. These things may seem silly, but I do remember them. My children won't have that.
Also, since I'm discussing this and don't feel like traveling the board, I did see a segment of this on CityTV tonight. I had asked DH to please try to pay attention to the news when it was on for anything about this. They did a really good segment I thought and Laura DiBaptista did say that she thought it was a poor decision based on the limited amount of treats that peanut/nut allergic children have to choose from. I thought she was especially good. Anne M___
replied that she hoped Nestle would put out good advertisements so that the public would be aware that the products were no longer "safe" as of January 1, 2002. I didn't like her take on it as much as I liked Laura's.
Anyway.
Again, Redtruck, I'm shocked that you used an angry smilie, although I completely understand why. Now, you just have to add a [img]http://uumor.pair.com/nutalle2/peanutallergy/mad.gif[/img] one to the text!
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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[This message has been edited by Cindy Spowart Cook (edited April 19, 2001).]

Posted on: Thu, 04/19/2001 - 9:26am
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Joined: 05/28/2009 - 16:42

Just wanted to add that I have called Nestle twice today -- spoke with a young woman at length the first time, and then with Christopher the second. Allowed Christopher the (I'm sure unexpected!) pleasure of speaking with my three year old, too. Matt told him that he (Matt) liked KitKats -- and Christopher started saying quite a lot in return -- at which point I grabbed the phone back! I wasn't anticipating an apology or anything -- Matt just happened to wonder what I was doing, and I knew he could at least put in a good word for his favorite. [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
So -- not to worry -- give me a phone number, and I put it to good use!
I will say that I stressed how much we appreciated their efforts in the past to provide a really safe product -- and our sincere desire that they could find a way to continue. If they are willing to try and do so, I would like to see their sales *increase* a thousand-fold!
We splurge on Vermont Nut Free from time to time -- but I am entirely sympathetic with what that would mean to a Canadian budget.
And -- while I think the VNF stuff is *extremely* good -- better than most high-end chocolate I've had the privilege of sampling -- the Nestle products are far more regular looking to kids, I think. We would be hard pressed to pass out VNF to trick-or-treaters, for example, as hand(loose)-wrapped candy is usually under a cloud of suspicion anyway. At least with Smarties, it's pretty obvious that they haven't been tampered with.
S.O.S.! (save our Smarties [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img] )
--Sue

Posted on: Sat, 04/21/2001 - 6:42am
CB's picture
CB
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Joined: 01/17/1999 - 09:00

Re Nestle
Here is a toll free number 1-800-387-4636 that you can call to voice your displeasure. I hope it works from the US. If not i'm sure the one in the US can give you one,or even voice your displeasure to them .
Here is a web site [url="http://www.nestle.ca"]www.nestle.ca[/url] to post a message

Posted on: Sat, 04/21/2001 - 9:24am
Anonymous's picture
Anonymous (not verified)

Sue, I love your S.O.S.! It's wonderful! I think Nestle has heard from so many people already and will continue to be hearing from them that we may have a slim chance of getting their decision changed. I'm really hoping they do.
To-day when we were in the grocery store, Jesse started to tell the cashier how he won't be able to eat Smarties anymore and she looked at me quizzically and I explained. She said that it must be awful.
The really sad part about all of that was, it was in the very same store, just the day before Nestle's annoucement that I went through the safe and unsafe chocolate bars with Jesse as we were waiting at the check-out line. Of course then, Nestle chocolate bars and Smarties were safe and he was able to point them out as such. Now he can't.
Best wishes! [img]http://uumor.pair.com/nutalle2/peanutallergy/smile.gif[/img]
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